We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... See more
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Review summary
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Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... See more
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Ive recived the order this whisky is not what i ordered.my order was for a stronger one however i will cintact you later as im busy at clarence house today depending on my day one will indevour to get... See more
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I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as... See more
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Company details
- #4 of 23 best companies in Distillery
Written by the company
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Contact info
Dumgoyne, Killearn, G63 9LB, Glasgow, United Kingdom
- info@glengoyne.com
- www.glengoyne.com
4.9
Excellent
900 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Glengoyne Distillery
Thank you very much for taking the time to share your feedback David! We’re delighted to hear you had such a great all‑round experience, exactly what we always hope for. Thank you for choosing Glengoyne, and we look forward to welcoming you back again.
Warmest regards
The Glengoyne Team
All delivered on time as promised but…
All delivered on time as promised but with additional bonus of a sample bottle!
27 March 2026
Reply from Glengoyne Distillery
Thank you for your lovely review! We’re delighted everything arrived right on time and even more so that the surprise sample added a little extra joy to your delivery. It’s our pleasure to include a small bonus now and then. Enjoy every drop!
Slàinte Mhath
The Glengoyne Team
Very prompt delivery on a quality…
Very prompt delivery on a quality whisky and glasses.
31 March 2026
Reply from Glengoyne Distillery
Thank you very much for your kind review Scott! We’re delighted to hear your delivery was prompt and that you enjoyed both the whisky and the glasses, the perfect pairing. Thanks for choosing Glengoyne, and we hope each dram is savoured just as much as the first.
Warmest regards
The Glengoyne Team
Delivery turnaround excellent
Delivery turnaround excellent
Have not yet had the opportunity to sample my purchase.
29 March 2026
Reply from Glengoyne Distillery
Thank you for your kind feedback John we’re delighted to hear your order arrived so swiftly. We hope you enjoy the whisky just as much when you open it.
Warmest regards,
The Glengoyne Team
I bought a bottle from the Glengoyne…
I bought a bottle from the Glengoyne Hidden Gems range, it’s been delivered this morning, beautifully packaged and included a wee gift, which is very much appreciated.
Looking forward to my birthday in months time to try this expression which I’m sure will be very good!
Glengoyne - 5 Star Service
27 March 2026
Reply from Glengoyne Distillery
Peter, thank you so much for your lovely feedback, we’re delighted to hear your Hidden Gems bottle arrived beautifully packaged, and we’re glad the wee extra was appreciated. We hope it makes for a very special birthday dram when the time comes!
Slàinte Mhath,
The Glengoyne Team
Reply from Glengoyne Distillery
Jane, thank you for your kind feedback, we’re delighted to hear your whisky arrived quickly and was well packaged. We hope you enjoy every dram!
Warmest regards,
The Glengoyne Team
Reply from Glengoyne Distillery
Raymond, thank you for your great feedback, we’re delighted to hear you enjoyed both the service and the whisky!
Slàinte Mhath,
The Glengoyne Team
What needs to be said? Faultless as ever
What needs to be said?
In my opinion the best distillery in Scotland
Customer service second to none
Excellent quick delivery and great communication
Thanks once again Glengoyne
27 March 2026
Reply from Glengoyne Distillery
Thank you so much for your wonderfully kind words, it truly means the world to us. We’re delighted you continue to enjoy both our whisky and our service, and we’re always happy to welcome you back to Glengoyne.
Warmest regards,
The Glengoyne Team
Great product and very prompt delivery
16 March 2026
Reply from Glengoyne Distillery
Paul, thank you very much for your kind feedback, we’re delighted to hear you enjoyed both the product and the prompt delivery.
Warmest regards,
The Glengoyne Team
Very efficient on line arrangements
Very efficient on line arrangements. Parcel arrived on time and was well tracked.
12 March 2026
Reply from Glengoyne Distillery
Colin, thank you for your kind feedback, we’re delighted to hear everything ran smoothly and that your parcel arrived right on time.
Warmest regards,
The Glengoyne Team
Stunning whisky!
Having visited the distillery and tried the product, I had no hesitation in buying a bottle. Then when it came to needing a gift for a whisky drinker, Glengoyne was the natural choice.
The whisky is exceptional! Add to this the super-efficient ordering and shipping process and you're on to a real winner.
Great product, great service, great value!
Highly recommended!
18 March 2026
Reply from Glengoyne Distillery
Alan, thank you so much for such a glowing review, we’re delighted to hear Glengoyne was your natural choice, both for yourself and as a gift. It’s lovely to know the whisky and the service hit the mark.
Slàinte Mhath,
The Glengoyne Team
Every time I contact and order from…
Every time I contact and order from Glengoyne the experience is excellent. I have never been disappointed. The delivery time is excellent and it goes without saying the quality of the whiskey is fantastic
17 March 2026
Reply from Glengoyne Distillery
Phillip, thank you so much for your continued kind words, we’re delighted to hear every interaction with Glengoyne has been such a positive one. It’s a pleasure to know our service and whisky never disappoint.
Slàinte Mhath,
The Glengoyne Team
Fantastic whisky (as always)
Fantastic whisky (as always) - arrived a day earlier than originally expected, beautifully packaged, little extras included a 5cl sample of the 12yr old alongside my big bottle of 18 yr old.
4 March 2026
Reply from Glengoyne Distillery
Thank you for your kind words Giles!
We’re delighted to hear you enjoyed your Glengoyne whisky and that it arrived even sooner than expected. It’s wonderful to know the presentation and the little extra 12 Year Old sample added to the experience, especially alongside a bottle of our 18 Year Old. Thank you for taking the time to share your feedback.
Slàinte Mhath!
The Glengoyne team
Exceptional delivery service
Exceptional delivery service. Fast and carefully packaged. Delivered everything as requested. Happy to know about Glengoyne Distillery.
24 February 2026
Reply from Glengoyne Distillery
Thank you for your lovely feedback Oliver.
We’re delighted to hear your order arrived quickly, safely, and just as requested. It’s wonderful to know you enjoyed the delivery experience and learning a little more about Glengoyne Distillery. We truly appreciate you taking the time to share your thoughts.
Slàinte Mhath!
The Glengoyne Team
Arrived promptly
25 February 2026
Unprompted review
Reply from Glengoyne Distillery
Thank you for your review Ivory.
We’re pleased to hear your order arrived promptly and appreciate you taking the time to share your feedback.
Slàinte Mhath!
The Glengoyne Team
Great Service
An easy ordering process, combined with a very well packaged product delivered on time.
12 February 2026
Reply from Glengoyne Distillery
Thank you so much for taking the time to share your kind words Scott.
We’re delighted to hear that you found the ordering process easy and that your Glengoyne arrived well packaged and right on time. Care and attention at every stage, from cask to customer, are values we hold close, so it’s always rewarding to know that this has come through in your experience.
Slàinte Mhath!
The Glengoyne Team
Prompt delivery of well-packaged, great whisky
Great service from a great company. All arrived thoughtfully packaged, and promptly
10 February 2026
Reply from Glengoyne Distillery
We're thrilled to hear this, thank you!
From order being placed and delivered…
From order being placed and delivered personalised for an 80th birthday gift it was a smooth process
It was delivered on time
Updated on the delivery route
We have used Glengoyne for gifts in the past and again we were extremely satisfied with services
9 February 2026
Reply from Glengoyne Distillery
Janette this is so wonderful to read. Thank you for your continued support. We truly hope the gift goes down well. Thanks, The Glengoyne Team
It was easy ordering on line the order…
It was easy ordering on line the order was delivered in good time. Bit disappointed with the name I thought it was going to be put on the bottle somewhere. It was well packed for safety. I can’t answer for the product because it’s a present.
9 February 2026
Reply from Glengoyne Distillery
Thank you for the wonderful review Ron. We're sorry to hear you are disappointed with part of the order. Please feel free to reach out to our team if you wish to raise this further. Thanks, The Glengoyne Team
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