We recently went on the Glengoyne Distillery's "Secret Stories and Summer Serves" with hostess Kathy. It was an exceptional experience which far surpassed any tour we have had before. And despite my t... See more
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Review summary
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Reviews shaping this summary
Perfect special bottle to celebrate summer solstice and add a new memory . We have been huge Glengoyne fans ever since our visit and tour round the distillery quite a few years ago. Love the distincti... See more
Company replied
Ive recived the order this whisky is not what i ordered.my order was for a stronger one however i will cintact you later as im busy at clarence house today depending on my day one will indevour to get... See more
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I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as... See more
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Company details
- #4 of 23 best companies in Distillery
Written by the company
A TASTE OF THE HIGHLANDS ON GLASGOW'S DOORSTEP. GLENGOYNE IS DISTILLED MORE SLOWLY THAN ANY OTHER MALT WHISKY. WE NURSE THE SPIRIT THROUGH THE STILLS TO CREATE THE COMPLEX, FRUITY, AWARD-WINNING SPIRIT OF WHICH WE ARE SO RIGHTLY PROUD. WE NEVER RUSH ANYTHING HERE AND NEITHER SHOULD YOU.
Contact info
Dumgoyne, Killearn, G63 9LB, Glasgow, United Kingdom
- info@glengoyne.com
- www.glengoyne.com
4.9
Excellent
900 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The best overall experience !
I have family in USA who love the legacy collection and I always try to take a bottle with me . Your order and delivery service is so efficient and fast . Also any queries I have had have been dealt with over the phone by very friendly staff . I like the idea of personalising the bottle also . Thank you
21 January 2026
Reply from Glengoyne Distillery
Thank you so much for taking the time to share this lovely review Colin! We’re absolutely delighted to hear that you and your family enjoy our Legacy Collection.
It’s wonderful to know that your ordering and delivery experience has been smooth and efficient, and we’re especially glad our team have been able to help whenever you’ve needed us. We’ll be sure to pass your kind words on to them.
Personalising a bottle is such a special touch, and we’re thrilled you’ve enjoyed that option too.
Thanks again for your continued support, we truly appreciate it.
Slàinte Mhath!
The Glengoyne Team
Beautiful gift set of mini whiskeys and…
Beautiful gift set of mini whiskeys and glasses. All beautifully packaged, arrived quickly and there was even a free sample bottle to try! Bought for my Dad who visited the distillery many years ago. He loved the whiskey and glasses and it bought back great memories for him!
8 December 2025
Reply from Glengoyne Distillery
Thank you so much for your 5 stars and lovely review! We’re delighted to hear the gift set arrived beautifully and that your Dad enjoyed the whiskies and glasses, especially as it brought back such great memories of his visit. What a wonderful gift to share.
Warmest regards,
The Glengoyne Team
Reply from Glengoyne Distillery
Thank you for your 5 stars and recent purchase with us! We are delighted you are happy with our service.
Kind Regards,
The Glengoyne Team.
From start to finish everything went…
From start to finish everything went very well package arrived on time and was well packaged this a birthday gift for a great friend
20 January 2026
Reply from Glengoyne Distillery
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that everything went smoothly from start to finish and it’s wonderful to know this was a birthday gift for a friend, we hope they enjoy every drop!
Warmest regards
The Glengoyne Team
Wonderful whiskey…
We had a visit and tour around the distillery with friends, absolutely tremendous, well informed guide, great stories and whiskey so likeable, we buy a bottle a month.
16 January 2026
Reply from Glengoyne Distillery
Thank you so much for sharing your lovely feedback about your visit to Glengoyne Distillery. We’re delighted to hear that your tour with friends was such a tremendous experience, and that your guide’s stories helped bring the world of Glengoyne to life.
We’d be thrilled to welcome you back to Glengoyne again soon for another memorable visit and a few more drams to savour.
Warmest regards,
The Glengoyne Team
the personalised bottle on the…
I ordered the personalised bottle on the Tuesday. It arrived by Royal Mail on the Friday. It is beautifully packaged and a small sampler bottle was included! I haven’t checked the personal message as it is beautifully wrapped but I am sure it will be lovely. Looking forward to trying the sampler bottle tonight with our haggis! Thank you Glengoyne!
13 January 2026
Reply from Glengoyne Distillery
Thank you so much for taking the time to share this wonderful feedback! We’re delighted to hear your personalised bottle arrived so swiftly and beautifully packaged, and it’s lovely to know the little sampler was a happy surprise. We hope your special message inside brings an extra smile when the moment comes to unwrap it.
We hope you enjoyed your wee dram, and thank you again for choosing Glengoyne.
Warmest regards,
The Glengoyne Team
Wonderful customer service
This company is a lovely one to deal with. I have purchased the Timekeeper gift set twice now as it is a beautiful gift and the whisky is very good! The distillery shop is lovely and staff are friendly and helpful. I have no hesitation to purchase here in the future and the distillery is in a beautiful setting and well worth a visit.
15 January 2026
Unprompted review
Reply from Glengoyne Distillery
Thank you so much for sharing such a heart‑warming review! We’re absolutely delighted to hear that you’ve enjoyed the Timekeeper gift set not just once, but twice, it’s wonderful to know it makes a beautiful gift and that the whisky continues to impress.
It also means a great deal to hear your kind words about our distillery shop and team. We take great pride in offering a welcoming, friendly experience, and it’s lovely to know this has shone through during your visits. Our little corner of the Highlands is a special place, and we’re thrilled you find it as beautiful and worthwhile to visit as we do.
Thank you again for your continued support, we look forward to welcoming you back whenever you choose to return.
Slàinte Mhath
The Glengoyne Team
Lovely gift
Super fast delivery of a lovely item. Fantastic choice of whiskies and well worth a visit to the lovely shop too.
12 January 2026
Reply from Glengoyne Distillery
Thank you very much for this lovely review Val. We’re delighted to hear that your gift arrived so swiftly and that you enjoyed the selection of whiskies on offer. It’s also wonderful to know our distillery shop made such a positive impression, we take great pride in creating a warm and welcoming experience.
Warmest regards,
The Glengoyne Team
Was delighted with the service and…
Was delighted with the service and purchase thank you.
12 January 2026
Reply from Glengoyne Distillery
Thank you so much for taking the time to share your kind words Sylvia. We’re truly delighted to hear that you were pleased with both the service and your purchase, it means a great deal to our team to know that your experience was such a positive one.
Warmest regards,
The Glengoyne Team
Excellent product and service
Fast delivery, great service. Great product.
Only issue was my message for the bottle being engraved didnt save which is probably my fault for m
Not double checking, will have to order another one.
Everything else spot on 👍
6 January 2026
Reply from Glengoyne Distillery
Thank you for your 5 stars and recent order with us Stephen! We are delighted to hear our team were able to support, and your order arrived safely and quickly.
Kind Regards,
The Glengoyne Team.
Enjoyed the visit we had two years ago…
Enjoyed the visit we had two years ago hence getting the 12 year old which I think is a lovely drink. Efficient as always with delivery and excellent service.
28 December 2025
Reply from Glengoyne Distillery
Thank you so much for sharing your kind words! We’re delighted to hear that your previous visit left such a lasting impression and that you’re now enjoying our 12-Year, an excellent choice for a smooth, rich dram.
Kind Regards,
The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you Ross for your 5 stars and review, we are delighted you are happy and satisfied with our service!
Kind Regards,
The Glengoyne Team.
Reply from Glengoyne Distillery
Thank you for taking the time to leave your review and 5 stars, we are thrilled you are please with out service.
Many Thanks,
The Glengoyne Team
My order arrived promptly
My order arrived promptly. Everything was carefully wrapped so nothing would get broken on route. Very pleased to give as a gift.
15 December 2025
Reply from Glengoyne Distillery
Thank you for your 5 star review and recent order, we are delighted you are satisfied with our service.
Kind Regards,
The Glengoyne Team.
Excellent value and easy to order
Excellent value and easy to order, along with whisky received complimentary whisky glasses and a miniature, which is fantastic.
12 December 2025
Reply from Glengoyne Distillery
Thank you for your wonderful feedback! We’re so pleased you found great value and enjoyed the extra touches with your order, those little surprises make sharing Glengoyne even more special.
Slàinte Mhath
The Glengoyne Team
Great attention to detail
We visited the distillery in the summer. Now this is my go to brand. We ordered an
Amazing bottle to drink over the Xmas period. The order process was easy. Delivered fully on the promise. Was nicely wrapped ( unexpected) and there was a gift in with the order. Cannot fault it!
11 December 2025
Reply from Glengoyne Distillery
Thank you for sharing your experience! We’re delighted Glengoyne has become your go to and that your festive order arrived beautifully wrapped with a little extra surprise. Enjoy every sip this Christmas, and we hope to welcome you back soon!
Warmest regards,
The Glengoyne Team
Easy to navigate the website.
9 December 2025
Reply from Glengoyne Distillery
Thank you Ann for your review and 5 stars! The Glengoyne Team.
Very nice and fast service.
9 December 2025
Reply from Glengoyne Distillery
Thank you for your 5 stars and review! The Glengoyne Team.
Fantastic service
Fantastic service, my husband loves your 18yr old. And it was so special to receive it wrapped with two glasses and a small bottle of a 12yr old.
12 December 2025
Reply from Glengoyne Distillery
What a fantastic review, thank you! We’re delighted to hear your husband loves our Glengoyne 18 Year Old, it is truly an exceptional dram.
Have a Merry Christmas!
Kind Regards, The Glengoyne Team
Reply from Glengoyne Distillery
Thank you for your feedback. We’re delighted everything arrived on time and beautifully presented.
Kind Reagrds, The Glengoyne Team.
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