JD Sports Reviews 

213
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Disgraceful - would’ve given zero stars if possible. Still waiting for £85 refund from April even though I’ve provided all evidence of return. Made official complaint which has been totally ignored. H... See more

Rated 3 out of 5 stars

Big order muck up. They sent out wrong pair, so I had to send back via mail due to store being closed because of lockdown and they swapped them over for what I ordered but they sent wrong size. Repeat... See more

Rated 2 out of 5 stars

I have never received the goods I ordered. Just three days after notifying me that my order had been shipped they sent me a refund. I lost some money on currency conversion, since they only accept GB... See more

Rated 1 out of 5 stars

JD Sports accepted my order, which included 2 pairs of shoes, they delivered one and then did not deliver the other. Upon calling them, they stated they would send me the 2nd pair. I waited for 2 week... See more

Company details

  1. Activewear shop
  2. Clothing Shop
  3. Sportswear Shop

Information provided by various external sources

The unrivalled home of sports for the everyday athlete with the latest performance gear from the best brands.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

213 reviews

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No history of asking for reviews

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1.4

All reviews

(213)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

Item NEVER in stock even after items have been ordered and paid for

Three times I’ve ordered from JD and every single time they take more than 7 days to pick and pack the items. They also don’t update their stock on the website quick enough so every single time I’ve ordered the items I wanted have been out of stock and just refunded.

Waste of time and waste of my money.

I think if you order & pay for an item then it should be stock, sent within a reasonable time and not refunded over 8 days later….

20 June 2021
Unprompted review
Rated 1 out of 5 stars

Not the first time this has happened…please AVOID shopping online with these

Not the first time this has happened but I though hey give it a try maybe it was a glitch but guess what it’s worse as this time jd don’t bother replying
Ordered and PAID in full with EXPRESS delivery 5 days later no goods after sending emails, and requests through social media no response PLEASE be aware once you place your order these don’t even try to help or resolve it for you, I’m a good deal of money down no goods no response nothing
It’s nothing short of theft

14 June 2021
Unprompted review
Rated 1 out of 5 stars

I have bought scotland tops .in Argyle…

I have bought scotland tops .in Argyle street glasgow I asked staff for the scotland flag and was told they didn't have any left As I was walking away a member of staff next to her gave 1 to his Costomer so I said to the girl that served me So she went to ask another staff he pointed under neath the counter but she then said none left sorry but she didn't even look Very Disappionted Costomer looking for an explanation about this matter

12 June 2021
Unprompted review
Rated 1 out of 5 stars

Awful JD sports

Awful JD sports, I have ordered my sons tracksuits since 23rd April and still haven’t received it checked on tracking the order it’s with the courier since over a week still not delivered it . What the f sake are hermes playing at ?? all together awful service and full on scamming people

6 May 2021
Unprompted review
Rated 1 out of 5 stars

Paid $37.99 for the fastest shipping…

Paid $37.99 for the fastest shipping option they had available on my order of 1 pair of shoes. Everyone in the US knows anything $30+ can definitely get you overnight/next day air with any courier. But instead they decide to ship my package as UPS ground essentially stealing my money plus a weeks delivery time. Will never shop with them again.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

JD Sports Brixton, brilliant

Thanks to JD Sports in Brixton, I got a great pair of trainers for my son's Birthday. The young dude that served me was fantastic, helping me to choose a great pair of trainers within my budget. I am sure my son can't wait to enjoy them.

1 May 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a shoe from jd sports.I did…

I ordered a shoe from jd sports.I did not get my order my money is deducted from my account.I am really disappointed it is really worse service of this jd sports online application.I suggest you don't buy shoe from this online application if u buy shoe u go to the Jd store.
Thanks

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Fila sneakers

Hi, I made my 3rd order. Very happy with the purchase and price. 20e for Fila shoes amazing! I was worried after reading all the reviews but I am very happy customer!

12 April 2021
Unprompted review
Rated 4 out of 5 stars

Never read these reviews until I placed…

Never read these reviews until I placed my orders, so wasn’t hopeful with all the negative comments. I made 2 separate orders, ordered Friday (29th Jan), delivered Monday (1st Feb). And Ordered Saturday (2nd February), delivered Friday (5th). No issues with the service to the Highlands (Scotland).

5 February 2021
Unprompted review
Rated 1 out of 5 stars

Buyers be aware!!!

Buyers be aware!!!
The worse customer service company. Wrote at least 3 emails to them and never heard back. Tried to contact them
from Twitter finally, someone reached out but can’t provide any further help with when my order would be dispatched. The order was placed on 12/13 and it has been 2 weeks still nothing. The company has multiple websites, it seems really fishy and weird now I think of it. Jpsports global will not order from them again. I will contact my bank and see what I can do to reverse payment if I don’t get my order soon.

29 December 2020
Unprompted review
Rated 1 out of 5 stars

Thieves 😡

10 days & still had no answer as to when I’ll receive my order. I’ve asked for a full refund and got no reply. I am disgusted with this so called company and their customer service.
Avoid at all costs, nothing but thieves 😡

20 December 2020
Unprompted review
Rated 2 out of 5 stars

Paid for items Out of Stock

When orders (made 2 so 2 delivery charges) arrived half the items were not there.Showing as out of stock on invoice even though paid for.

This is so annoying as they were matching items and now have only half of them.

Other websites seem to manage to not sell out of stock items so why not them.

I now have to decide if I send it all back and start again which is difficult as they are presents from a wish list.

1 November 2020
Unprompted review
Rated 2 out of 5 stars

This review concerns JD SPORTS GLOBAL.

This review concerns JD SPORTS GLOBAL.
I give it 2 Stars, because the product doesn't seem to be fake. However, the after sales is non existant and the product (sneakers), are in their box, but the box is in a bag. So it arrives smashed and full of holes.
Also they are selling and exporting to Europe but you can't make any returns to Europe through the website. Which tells me they don't have the authorisations.
I don't recommend ordering from this site. Any country specific JD sports site should be ok, but the global one is a bit dodgy.

8 June 2020
Unprompted review
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