Global Reach Partners Reviews 

642
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Too expensive and too impersonable (ruthless). I consistently have better experiences with other FX firms. The icing on the cake is receiving an email from them advising: "As part of our transi... See more

Rated 1 out of 5 stars

Extremely poor customer service from this company. They're looking to rob you at every opportunity. A currency exchange house should be a partner in business to help each other however this company... See more

Rated 5 out of 5 stars

Customer Focused, Pragmatic and Trustworthy. Lauren’s team helped us to transfer our UK house sale proceeds to Australia at a very competitive rate. Don’t bother with your own bank, who’ll overcharg... See more

Rated 3 out of 5 stars

This is necessary especially if there has been a hiccup in a transaction which is currently the case for Me. Email contact at each stage is especially important. I only found out that GR had a s... See more

Company replied

Company details

  1. Currency exchange service
  2. also in
  3. Money transfer service

About Global Reach Partners

Information provided by various external sources

Specialists in foreign exchange and international payments for private clients and businesses

  • Highly competitive exchange rates – saving you money.
  • 24/7 access to live, transparent exchange rates.
  • Proactive guidance through the foreign exchange markets from a team of experienced professionals.
  • Fast, efficient transfers – ensuring funds arrive on time, to the right place.
  • No commission or hidden charges

The safety and security of your money is our priority. As a registered Money Services Business, we are regulated by HM Revenue and Customs and act strictly in accordance with the UK Money Laundering Regulations. We are also supervised by the Financial Services Authority in accordance with the Payment Services Regulations 2009.

Global Reach Partners is recommended by Which Money magazine as the most cost effective currency specialist and has been endorsed by the Sunday Times List of Best Companies to Work For.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

642 reviews

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2.7

All reviews

(642)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

BAD EXPERIENCE

A useless website I can't log in to, being sent a 'miss-typed' personal access code. Having to resubmit the same details umpteen times.
Took most of my working day and now we're into the second day and I'm still being asked to resubmit details on a website I can't log into.
Complete and utter rubbish.

12 December 2016
Unprompted review
Global Reach Partners logo

Reply from Global Reach Partners

Thank you for your feedback, we are currently undergoing a review of our online platform so your review is incredibly valuable to us. I’m sorry to hear you have had a bad experience with our online platform and have asked our IT support team to look into the issues you have raised so we can ensure your user experience is much easier in the future.

Rated 5 out of 5 stars

Great Service

I only use Global Reach Partners a few times each year but the agent I deal with always remembers me and is always helpfully efficient sorting out my transaction hastle free and super fast. I used them well over 10 times and have never had a problem. I would have no hesitation in recomending them to anyone else.

10 December 2016
Unprompted review
Rated 5 out of 5 stars

Quick and easy transaction

Very helpful and friendly staff were able to quickly execute transfer exactly as promised. Will not hesitate to use their services again.

14 November 2016
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and friendly

I have been extremely impressed with the whole Global Reach team. Everyone I have spoken to has been professional and knowledgeable. They are super efficient with requests and were flexible and friendly in their approach. I would highly recommend them!

4 November 2016
Unprompted review
Rated 5 out of 5 stars

brilliant

This is my third time trading with GRP and its so simple and hassle free. A phone call and within days the transaction is complete. I would recommend this company to anyone.

3 November 2016
Unprompted review
Rated 4 out of 5 stars

Exchange

U do not let me no wot exchang rate I'm getting

27 October 2016
Unprompted review
Global Reach Partners logo

Reply from Global Reach Partners

Many thanks for taking the time to leave us a review.

With every phone transaction that is undertaken, we will always confirm the exchange rate with you ahead of booking the deal. You will then be able to reference the rate on the email that you receive giving details of the contract. I have alerted your dedicated dealer to run over this once more with you when you conduct your next transaction with us in the coming weeks.

Rated 5 out of 5 stars

First time international money transfer

Family moved to USA and wanted to transfer money but bank chargest and time scale uncertain. Global Reach was able to transfer same day so I knew exchange rate and was deposited into other account within a few hours. I was nervous and unsure as this was my first such transaction but without cause. Customer support was excellent and intend to use this method in future.

22 October 2016
Unprompted review

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