GLOSSYBOX Reviews 

419
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Thanks for this offer I am only a little bit sad about the price 10/24 I paid 79€ special price for members ??? And now 54€ !!( present for my daughter) Please check your paying button I had a l... See more

Company replied

Rated 5 out of 5 stars

Great products I heard from social media. So I decided to make my first order from you and chose the adventskalender. I‘m excited.

Company replied

Rated 5 out of 5 stars

It’s so easy to place an order. The products are great and I’m so very looking forward to the monthly surprises. When there have been issues with the box (e.g. product arrived broken) the customer ser... See more

Company replied

Rated 1 out of 5 stars

Glossybox is the worst subscription services there is. I tried the 3- month subscription two times, and every time I had to contact the customer service several times to receive my boxes- never in the... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Willkommen in unser Online Community! Ein Ort, von dem aus wir unsere Liebe für Schönheit und Kosmetik mit Menschen aus der ganzen Welt teilen. Wir hoffen, dass wir euch mit unserer Leidenschaft anstecken können und liefern täglich Expertentipps und Ei...


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4.1

Great

TrustScore 4 out of 5

419 reviews

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4.1

All reviews

(419)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Thanks for this offer

Thanks for this offer
I am only a little bit sad about the price
10/24 I paid 79€ special price for members ???
And now 54€ !!( present for my daughter)
Please check your paying button I had a lot of problems for paying
PayPal was not working
So Apple Pay was the only possibility for paying

10 November 2024
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Every time a wonderful experience

Every time a wonderful experience! 🤩🤩🤩

7 November 2024
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Great products I heard from social…

Great products I heard from social media. So I decided to make my first order from you and chose the adventskalender. I‘m excited.

1 November 2024
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello Begum,

Thank you for contacting us through Truspilot.
Your feedback is very important to us and we appreciate it and it motivates us to continue to provide our best service. 
If there is anything else we can help you with please do not hesitate to contact us again and a member of our team will be happy to assist you. 
Best regards,

Rated 5 out of 5 stars

Love it

I love the variety and the surprises every month.

6 March 2024
GLOSSYBOX logo

Reply from GLOSSYBOX


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 1 out of 5 stars

Scammer

Wanted to buy a 3 bundle glossy box for 21€ and at the bill was written that I purchased a subscription, which I did not. Smells like scam to me!

28 November 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello Lilly,

Thank you for leaving your review.



I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.



Please log in to your account at your convenience to receive my message.



Regards,

Leah

Rated 1 out of 5 stars

No response after ordering

No response after ordering, I still have no idea if/when I will receive my purchase!!

15 November 2023
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Reply from GLOSSYBOX

Hello Christa,


Thank you for leaving your review.



I am sorry to hear you have had an issue with the dispatch of your order. I have investigated this and sent you a message to your online account.



Please log in to your account at your convenience to receive my message.



Regards,


Leah

Rated 5 out of 5 stars

All perfect!

Everything is working fast, perfect, website is very good.

11 November 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Beautiful

Perfect gifts

9 November 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

perfect

perfect! Got the calender with a special code.

28 October 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

I have never had any problems with this…

I have never had any problems with this service! Excellent value for money and quality, so highly recommended. I live in Austria

24 June 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

The boxes are always such a nice…

The boxes are always such a nice surprise.

11 June 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

hat alles gut funktioniert

Hat alles gut funktioniert!

10 May 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello

Thank you for leaving your review.

We love receiving feedback from our customers, and this will always be used to improve our services.

If we can assist you with anything, please don't hesitate to let us know!

Take care, and have a great day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Great Produkts

Great Produkts, Great Service!

2 May 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Mother‘s day box

Easy order process, nice present for Mother‘s day, special design of the box and nice previews, waiting for the delivery to come!

25 April 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Everything was fine

24 April 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

amazing!!

amazing!!! exciting produkts, super cheap prices … no delivery costs. I love it ☺️!

9 April 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Super surprise!

16 March 2023
GLOSSYBOX logo

Reply from GLOSSYBOX

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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