Nic and Kelly went the extra mile to sort out an issue with a supplier regarding delivery schedules. They worked closely with us and the supplier to ensure a successful outcome for everyone involved.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more
Company replied
I never have an issue and nothing is ever too much trouble for the staff there. I can return items easily when the wrong item is ordered, easy to order, delivery is quick and staff are helpful, knowl... See more
Company replied
Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more
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Company details
- #6 of 16 best companies in School Supply Shop
- #17 of 24 best companies in Art Handcraft
- #12 of 28 best companies in Educational Supply Shop
- #25 of 61 best companies in Office Furniture Shop
- #2 of 6 best companies in Paper Distributor
- #20 of 34 best companies in Stationery shop
Written by the company
GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!
Contact info
2 Gregory Street , SK14 4TH , Manchester , United Kingdom
- 03451 203 213
- sales@glsed.co.uk
- www.glsed.co.uk
4.7
Excellent
5k reviews
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AN EXCELLENT AND A VERY PROFESSIONAL…
AN EXCELLENT AND A VERY PROFESSIONAL SERVICE PROVIDED
12 May 2026
Reply from GLS Educational Supplies
We're so happy to hear you found our service professional. Thank you for your kind words!
Excellent efficient customer service
Leanne went above and beyond to provide excellent customer service, thank you
1 July 2026
Unprompted review
Reply from GLS Educational Supplies
We are so happy to hear that our team provided you with excellent customer service. Thank you for sharing your positive feedback with us.
fantastic customer service
fantastic customer service, phone answered quickly, polite staff who were so helpful and knowledgeable.
problem resolved while on the phone with such ease.
thank you Carol
1 July 2026
Unprompted review
Reply from GLS Educational Supplies
We are so pleased to hear that our team provided such excellent and efficient service. It is wonderful to know we could resolve your issue quickly and easily. Thank you for sharing your positive experience!
Always easy to order and quick…
Always easy to order and quick deliveries and usually always correct
26 June 2026
Reply from GLS Educational Supplies
We appreciate your kind words! We're delighted to hear that you consistently find our ordering process easy and our deliveries quick and accurate.
Timely and efficient service
Timely and efficient service, item neatly packed.
25 June 2026
Unprompted review
Reply from GLS Educational Supplies
We are delighted to hear that you experienced timely and efficient service, and that your item was neatly packed. Thank you for your positive feedback.
The staff is very friendly and helpful.
25 June 2026
Reply from GLS Educational Supplies
We are so pleased to hear our team provided such a positive experience for you. Thank you for your kind words.
Great service and good quality items
25 June 2026
Reply from GLS Educational Supplies
Thank you for your wonderful review! We are so pleased to hear that you had a great experience with our service and quality items.
great item fast delivery
25 June 2026
Reply from GLS Educational Supplies
We're so glad to hear you enjoyed your experience and that our delivery was fast. We appreciate your positive feedback!
Ease of use couldent have asked for…
Ease of use couldent have asked for transaction to go any better
24 June 2026
Reply from GLS Educational Supplies
We're so glad the transaction was easy and went smoothly for you. Thank you for your wonderful feedback!
Reply from GLS Educational Supplies
Thank you for your lovely review.
The delivery driver is so rude
The delivery driver is so rude. He was not allowed to bring pallets into the building so we had to unload in the carpark in 35 degree heat.
22 June 2026
Reply from GLS Educational Supplies
I am really sorry to hear this. We will investigate this on our side and come back to you, thank you.
Delivery Driver Poor Service/Company response
Delivery driver left over 30 parcels outside the school without even letting us know, then just drove off on 23/6/2026. following response i feel i can upgrade this review to match how i feel the company will insure that the deliveries of goods is handled better and feel an apologetic gift of biscuits etc. is a nice extra touch.
26 June 2026
Reply from GLS Educational Supplies
We are concerned to learn about the delivery issue. I will contact you to discuss further. Thanks, Lauren
Fantastic prices and exceptional…
Fantastic prices and exceptional delivery, cannot fault and supplies were great for my student teaching time. Will be ordering from in the future
2 December 2025
Reply from GLS Educational Supplies
We're so happy to hear you found our prices fantastic and our delivery exceptional! We appreciate your kind words and look forward to your future orders.
I have not received my order.
I have not received my order.
I paid for next day delivery, this should have been yesterday but still not arrived.
19 June 2026
Reply from GLS Educational Supplies
We are very sorry your order hasn't arrived as expected. I have contacted you directly to resolve this. Thanks, Lauren
On advising that objects had been…
On advising that objects had been damaged or was missing in transit. I have received an immediate replacement of these items. Thank you.
12 June 2026
Reply from GLS Educational Supplies
We're glad we could promptly resolve the issue with your damaged or missing items. Your satisfaction is important to us.
Reply from GLS Educational Supplies
We are so glad to hear you are happy with your order and our quality. Thank you!
very helpful rep Dave and customer…
very helpful rep Dave and customer services. allowed an out os stock item to be reordered with May discount. Many thanks to the team
18 June 2026
Reply from GLS Educational Supplies
We're so happy to hear about your positive experience with our team and the reorder process. Thank you for your kind words!
All delivery goods were not broken or…
All delivery goods were not broken or crushed in transit - thank you
15 June 2026
Reply from GLS Educational Supplies
We're so glad your delivery arrived safely! Thank you for your wonderful feedback.
As always GLS always deliver first rate…
As always GLS always deliver first rate items, on time and well within my budget. Been using them for years. Well done GLS!
15 June 2026
Reply from GLS Educational Supplies
We are so pleased to hear of your continued satisfaction with our items and service. Thank you for your kind words.
Always a 5* service with GLS
Always a 5* service with GLS. Consistent communication and prompt, exact delivery. Always recommend and always my first port of call for book and stationery supplies.
One request, please overhaul fadeless paper classroom display backing supplies. Schools tend to be using more neutral tones (wallpaper like).
10 June 2026
Reply from GLS Educational Supplies
We are so happy to hear you consistently receive 5-star service and prompt delivery! We truly appreciate your continued support and recommendation. We've noted your excellent suggestion regarding fadeless paper for classroom displays and will certainly consider it.
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