GMKtec 

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Rated 5 out of 5 stars

Decided to purchase direct from GMKtec rather than Amazon, and contacted them with a few queries before buying. Communication was excellent, and PC was then dispatched from Hong Kong. Arrived within a... See more

Rated 1 out of 5 stars

15% restocking fee for unwrapping a box – EU withdrawal ignored Ordered EVO-X2 mini PC, returned within the 14-day EU withdrawal period. Device never powered on, untouched in foam inlay, all f... See more

Company replied

Rated 5 out of 5 stars

I love my GMKTec K7 Plus. It is compact, very powerful and completely upgradeable. I ran into a problem where i had to reinstall windows but I could not find the device drivers on the web site as mine... See more

Company replied

Rated 5 out of 5 stars

My experience with the GMKtec NucBox K17 Mini PC has been amazing from day one. It’s super compact, yet powerful enough to handle work, gaming, and multitasking smoothly. The performance is fast,... See more

Company replied

Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer & Accessories store
  4. Computer Hardware Company

Written by the company

GMKtec was established in 2019 as a high-tech brand focused on innovation in technology. With integrated research, development, and production, GMKtec delivers cutting-edge Mini PCs to enhance work, lifestyle, and entertainment. Collaborating with industry leaders like Microsoft, Intel, and AMD, GMKtec is dedicated to advancing technology and improving lives, striving to create a globally competitive, first-class brand.


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Rated 1 out of 5 stars

GMKtec worst customer experience ever!!!

I don't write a lot of reviews. Because I am just to lazy and don't really care about most matters that go wrong. I accept that as part of life. But NOW this time with the same company they really really really got me mad as hell.

So in a nutshell my last review about GMKtec was simply that I had GMKtec EVO-X2 AMD Ryzen mini pc in my shopping cart for about 1600 euro. They removed it and raised the price to about 2800 euro. That was my complaint and I wrote my experience here on Trustpilot. I would have moved on with my life, BUT GMKtec contacted ME as you can see in my previous review. And I quote their response "Thank you for your feedback.Could you please let us know which configuration you are interested in? If you would like to proceed with this mini PC, we can apply for a special discount for you"

THEY contacted ME to contact them for a special discount. I assumed they would offer me to buy the mini pc for the price I had it in my cart or something similar. BUT NO not GMKtec, they are a special kind of company.

So after I contacted them for the special discount offer. They told met that they can not offer me a special discount. Then why the hell would you even contact me to offer me a special discount that you can not offer. What kind of logic is that. So basically they just wasted my time for nothing. All they had to do was just not contact me if you are not going to offer me the product. for the price that I had it in my shopping cart. For some reason they like to toy with their customers.

Great customer service GMKtec! Ofcourse I don't mean that. For the people that don't understand sarcasm. If I could give lower than 1 star I would. Never ever have I been this fooled by a company.

29 March 2026
Unprompted review
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Reply from GMKtec

Dear Carlos Martis,

We’re truly sorry for the frustration and disappointment caused by your experience. We completely understand why this situation would feel confusing and upsetting.

You are absolutely right to expect clear and consistent communication. In your case, our initial response about applying for a “special discount” did not lead to a concrete offer, and this was not the experience we intended to provide.

To clarify, pricing and promotions may change due to supply and configuration differences, but we should have communicated this more clearly instead of raising expectations that we could not fulfill.

Your feedback is important to us, and we will use it to improve how we communicate with customers in the future.

Sincerely,
GMKtec Customer Support Team

Rated 5 out of 5 stars

My experience with a GMKtech Mini PC…

My experience with a GMKtech Mini PC has been honestly impressive, and it completely changed how I see compact desktops.
First of all, the performance is incredible for such a small device. Models like the NucBox series come equipped with powerful processors like AMD Ryzen 5 or Ryzen 7, delivering smooth multitasking, fast processing, and even light gaming without any struggle. What amazed me most is how this tiny machine can handle office work, content creation, and everyday computing so effortlessly.
The design is another thing I absolutely love. It’s compact, sleek, and built with premium materials like aluminum, giving it a modern and durable feel. It saves so much desk space while still looking clean and professional perfect for both home setups and workstations.
Connectivity and versatility are also top-notch. With multiple ports, fast networking options, and support for upgrades like SSD and RAM, it feels like a full desktop experience packed into a mini box. Whether I’m connecting multiple displays or expanding storage, it handles everything smoothly.
What really stands out to me is the balance power, size, and value all come together perfectly. GMKtech has managed to create a device that is not only efficient and reliable but also surprisingly powerful for its size.
Overall, I genuinely think GMKtech Mini PCs are an outstanding choice they’re compact yet mighty, stylish yet practical, and easily one of the best solutions for anyone who wants high performance without the bulk.

24 March 2026
Unprompted review
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Reply from GMKtec

Thank you for the 5-star review! We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

The computer works perfect

The computer works perfect it only took a while before the pc arrived here
But its a good price and nice pc

22 March 2026
Unprompted review
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Reply from GMKtec

Thank you for the 5-star review! We truly appreciate your support and hope to serve you again in the future!

Rated 1 out of 5 stars

GMKTec Experiance - Poor service

I wanted to share my experience with a GMKtec Mini PC in case it helps others.

I purchased the system in March 2025, and within a relatively short time it started having boot issues and became unreliable. After that, I contacted GMKtec support and followed all the troubleshooting steps they requested.

To their credit, they did respond, but the process has been very slow and frustrating. After multiple rounds of troubleshooting, I was asked to return the unit. I shipped the device back at my own expense, and since then I have been without a working PC for over a month.

There has also been confusion around shipping and tracking. I was initially told a replacement was shipped with an expected delivery time, but later received another message saying it was shipped again with a new delivery timeline. This lack of clarity has made the experience even more frustrating.

One important thing to be aware of is that GMKtec does not appear to have local support. Everything is handled internationally, so replacements and returns can take a long time.

At this point, I am still waiting for a resolution. Being without a PC for this long has been very inconvenient.

Overall, my experience has raised concerns about both product reliability and after-sales support. I would recommend that potential buyers carefully consider the support process and possible delays before purchasing.

15 March 2026
Unprompted review
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Reply from GMKtec

Thank you for sharing your detailed experience with us. We sincerely apologize for the inconvenience and frustration you have encountered while using your GMKtec mini PC.

We deeply regret that the initial startup issues, system instability, and delays in troubleshooting, return, and replacement logistics have significantly impacted your work. We understand that being without your computer for an extended period is highly inconvenient.

To ensure your issue is resolved as quickly as possible, we would like to coordinate with you directly. Please contact our after-sales support team at service1@gmktec.com and provide your order details. We will prioritize your case to expedite the replacement or repair and will make every effort to minimize further delays.

If your concerns are addressed through this process, we would greatly appreciate your consideration in updating or removing the public review so that we can maintain an accurate reflection of our commitment to customer support.

Rated 5 out of 5 stars

Brilliant little pc with a big punch

Brilliant little pc with a big punch, I've hooked mine up to an egpu rtx 4070ti super using the occulink connection works great for the workload I use it for.

17 March 2026
Unprompted review
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Reply from GMKtec

Thank you for the 5⭐! Happy to hear the performance met your expectations—enjoy your setup 🚀

Rated 5 out of 5 stars

Consistently improving products and great value for money

I’ve used several GMKtec mini PCs over time, including the Evo X2, K8 Plus, Evo X1, and G3 Plus, and my overall experience has been very positive.

One thing that really stands out is their commitment to continuous improvement through BIOS updates. For example, the Evo X2 initially had some thermal issues, but GMKtec rolled out multiple BIOS updates over time that completely resolved them. Now it’s easily one of the best Ryzen AI Max+ 395 mini PCs available. What impressed me even more is that some more established competitors faced similar issues but didn’t address them nearly as effectively or quickly.

Another big advantage is pricing. Even during periods when RAM prices increased, GMKtec kept their mini PC pricing competitive instead of passing on large increases to customers. The Evo X2 is a great example—it may be slightly higher than its launch price, but it still remains one of the most affordable options in its category.

Finally, the build quality is excellent. From the chassis materials to the SSDs and RAM they use, everything feels premium and well put together.

Overall, GMKtec offers a strong combination of performance, value, and long-term support. Based on my experience across multiple models, I would definitely recommend them.

30 May 2025
Unprompted review
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Reply from GMKtec

This is one of the most detailed and thoughtful reviews we’ve seen—thank you 🙌

Really glad you noticed the BIOS improvements on EVO X2. Long-term optimization and continuous updates are something we take very seriously, especially for high-performance AI machines.

It means a lot coming from someone who has used multiple GMKtec models. Thanks again for your support and recommendation 🚀

Rated 5 out of 5 stars

Performance is astounding!

Greetings, I purchased my GMKTec Nucbox M6 Ultra last year and it's performance is honestly astounding. I haven't had any FPS issues/crashes/stuttering with any games or applications I've run and this mini pc doesn't take long to start up either! I've enjoyed this pc so far, the only thing that took a while was receiving the pc but if you're patient it's worth the wait. 😌

16 March 2026
Unprompted review
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Reply from GMKtec

Thanks for your feedback and support!

We appreciate your suggestion on shipping and tracking—this is something we’re actively working to improve.

Glad you’re enjoying the product overall 🙌

Rated 5 out of 5 stars

GMKTec G9 Review: Exceptional Value

It seems that a lot of poor reviews are from warranty and shipping.
My experience has been a 5/5.
Shipping: I ordered it on their website and 5 days later, I've received it. The order came from their warehouse in Delaware. All shipping details were communicated and tracked via Fedex.
Product: I've gotten a G9 that works as my router, which is using ProxMox and OPNSense. I'm surprised I got it for less than $200. It's flawless. I have 6GB of RAM and 2 CPU cores on OPNSense. 6GB of RAM and 2 CPU cores on ProxMox. I am considering creating another LXM for NAS or Home OS.
Warranty: I can't speak on warranty, as this product has been flawless, but I would like to note that this is less than $200 for a full mini pc. Currently, a G Skill or a Corsair 16gb Ram is $250.

16 March 2026
Unprompted review
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Reply from GMKtec

Really appreciate you taking the time to share such a detailed experience 🙌

Glad to hear everything—from shipping to performance—met your expectations. A 5-day delivery from our warehouse with full FedEx tracking is exactly the experience we aim to provide.

Also great to see the G9 being used with Proxmox and OPNsense—that’s a solid setup. Getting that level of performance and flexibility at this price point is what we strive for.

Rated 5 out of 5 stars

GMKtec mini workstation…

I purchased a GMKtec mini workstation from Walmart on 12/28/2025 it arrived 24 hours later shipped direct from GMKtec to my door, fantastic service. This was advertised at such a great price,1/3 of compairable full size pc, I thought after reading reviews I would order it. It was extremely well packed. Setting up and turning it on was my next surprise, this little baby is a rocket ship. I ordered it with an Intel processor, 32 gb ram, 1 tb ssd, and windows 11 pro. It has very good amount of software( not much bloated) which is very nice . I paired it with a 24" Crua monitor and wired jgaming keyboard and mouse. After 2 months using almost daily zero problems. Only problem was where I placed it on my desk made it a little hard reach the many usb ports so I added a USB hub. I would highly recommend purchasing any of GMKtec products.

16 March 2026
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 5 out of 5 stars

Best number one PC experience I’ve ever…

Best number one PC experience I’ve ever had along with customer service great products with performance all around five stars very well deserved. Wouldn’t go with anyone other.

16 March 2026
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 5 out of 5 stars

Purchased my G3 mini pc direct from…

Purchased my G3 mini pc direct from GMKtech some months ago. Communication from the point of order to physical delivery was superb. The PC had exceeded my expectations, easy set up and fantastic build quality. I will be buying a second PC very soon. Highly recommended.

1 July 2025
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 5 out of 5 stars

Great products and customer service

I love their products and customer service. Ordering from their website was simple and the delivery expectations was easy and realistic. The package arrived safe and without any issues. The product was amazing (K4). I used it for work, streaming and gaming. I mean there are games where I maxed the settings and it still worked fine. I loved the product so much, I ordered another model (that is a story for another day)

9 May 2025
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 4 out of 5 stars

K10 good, Evo t1, not worth the money

I have the K10 Nucbox 64gb/1tb and the Evo T1 96gb/2tb. I set up the k10 as a family unit and it’s used for everything. I really like that machine and was so happy with it, I wanted a “better”, more powerful machine for my personal home office. I REALLY wanted the AMD Ryzen 9 because I have always preferred AMD to Intel. I actually ordered the Evo by mistake. I thought I was buying an AMD machine on Amazon but was looking through so many I got confused and bought this one. Tried to cancel it and buy the AMD machine but for some reason it said it couldn’t deliver it for four months! So I have another Intel i9 chip and honestly, I like my K10 better. It’s basically the same hardware but I’ve had more issues with the Evo. It seems WAY too slow for having 96gb of Ram. AND FOR THE PRICE!! I like GMKtec. I’ve had decent experience with them. I wish they didn’t come with Windows 11 pro and all the bloat that comes with it. But overall, not bad.

14 March 2026
Unprompted review
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Reply from GMKtec

Thank you for sharing your detailed experience with both the K10 NucBox and Evo T1. We truly appreciate your honesty and the time you took to explain your situation.

We completely understand your frustration regarding the Evo T1’s performance, preinstalled software, and the unintended order mix-up. Your feedback is valuable and helps us improve both our products and user experience.

If you wish, our after-sales team can assist with optimizing the Evo T1’s performance, including guidance on removing unnecessary preinstalled software to make your system run faster. Additionally, if you prefer, we can discuss upgrade options, warranty support, or potential solutions that better align with your expectations.

We are committed to ensuring our customers are satisfied and hope we can turn this experience into a positive one for you. Please feel free to contact our team at service@gmktec.com, and we will gladly assist you.

Thank you again for your continued support of GMKtec.

Rated 5 out of 5 stars

I've bought a GMKtec M3 Ultra (Intel…

I've bought a GMKtec M3 Ultra (Intel 12th Core i7) and added my own RAM (2 × 32GB) and two M.2 SSDs — careful here, as the board takes two different flavours: one SATA and one PCIe (NVMe), so make sure you buy accordingly or one drive simply won't be recognised.
So far so good. I needed a compact PC for university, running Proxmox bare metal with a bunch of virtual machines and containers, plus a separate Windows 11 partition for Type 2 hypervisor work. This little thing just delivers: plug in a monitor, keyboard, and mouse, and you've got a surprisingly capable machine running multiple VMs simultaneously without breaking a sweat.
And the price? $299 for the bare machine — an absolute no-brainer. Add your own RAM and storage to taste, and you've built something genuinely powerful for well under what any comparable pre-configured system would cost you.

14 November 2025
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 4 out of 5 stars

I bought the GMKtec EVO-T1 AI Mini PC

I bought the GMKtec EVO-T1 AI Mini PC. The mini PC itself works great, got the 96gb RAM option to run larger AI models locally mostly but also plan on using it for home labbing eventually.

The shipping was a lot slower than what I was expecting. I am guessing it came from China rather than the US location because it took over 2 weeks to arrive. The tracking info was confusing, I suggest GMKtec use a more reliable and known courier for tracking info because the info on tracking updates made no sense and didn't have a timeline of when the mini PC was scheduled to arrive.

Overall very great experience and plan on buying some of the smaller/affordable mini PCs to test some other self hosted and local operations

13 March 2026
Unprompted review
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Reply from GMKtec

Thank you for sharing your experience with the GMKtec EVO-T1 AI Mini PC. We’re delighted to hear that the machine is meeting your expectations and supporting your AI and home lab projects.

We sincerely apologize for the longer-than-expected shipping time and any confusion caused by the tracking information. Your feedback is very helpful, and we are actively reviewing our logistics and courier options to improve delivery clarity and speed in the future.

We truly appreciate your support and interest in our mini PCs. If you plan to explore other models or need guidance on setup or performance optimization, our team is always happy to assist at service@gmktec.com.

Rated 4 out of 5 stars

Great little PC

I recently purchased the K-11 mini PC it is my first mini PC. I needed to replace my desktop and was thinking about getting a gaming system but I didn't have the room for a large tower. The specs on the K-11 were impressive. The system is quite fast boots up within seconds. I installed a few games that were fairly graphic intensive and the system had no problem running them. I like that it has both HDMI and display port connections for a monitor. Plenty of USB 2.0 and 3.0 connections. Also like that includes an oculink connection to add on an aftermarket graphics card. I also like that you can upgrade the memory and storage.

15 July 2025
Unprompted review
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Reply from GMKtec

Thank you so much for sharing your experience with the GMKtec K-11 Mini PC! We’re thrilled to hear that it has met your expectations as your first mini PC and fits perfectly in your home setup.

It’s great to know that you appreciate its fast performance, multiple display options (HDMI & DisplayPort), abundant USB ports, OCuLink support for external GPUs, and upgradeable memory and storage. We designed the K-11 with flexibility and high performance in mind, and your feedback confirms we’re on the right track.

If you ever need tips for performance optimization or future upgrades, feel free to reach out to our team at service@gmktec.com.

Thank you again for choosing GMKtec!

Rated 5 out of 5 stars

Better than I hoped

When Microsoft released Windows 11, I was worried. My wife and I both have home offices and work over the internet. So, we had 3 desktops, 2 laptops, an iPad and a Chromebook. Then I saw an ad for the NucBox G3 which came with Windows 11 Pro and cost less than Pro alone! I figured I could get it and part it out into a "real" computer. But I started it up and everything changed. In use, that little N100 felt like using my i-7 desktop! So, I pulled out an SSD from one of the desktops and put it in the G3 and never looked back. Today, our Win10 machines are retired and we've added an i-3 and two i-5s and I'm going to replace our FireStick with the G3. Very happy.

14 April 2025
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 5 out of 5 stars

I have two GMKTec mini PCs

I have two GMKTec mini PCs. I have had them for a year or more and both are working well. I bought one fully loaded and one bare bones. I use one as my Living Room PC and one as the Loft/Office PC. We use them for everyday tasks and some casual gaming and they work fine. The GMKTec support site is adequate.

14 March 2026
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

Rated 5 out of 5 stars

My first ever MicroPC

My first ever MicroPC and I cant believe it, beyond anything I ever wanted. The goal was building the system barebone and actually EVERYTHING turned out way past expected. Already grateful for the investment, and already enjoying the new futuristic experience. Way beyond glad at this company's expertise in software.

2 January 2026
Unprompted review
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Reply from GMKtec

Thanks for the 5⭐! Glad you're enjoying your GMKtec mini PC 🙌

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