GMX Reviews 2,230

I've been a customer with GMX for 20 yrs+ overall it works fine. However now and then you just can't login. At the moment my account is apparently blocked for 24hrs. No explanation why, no contact possibility (unless you have a paid contract)...

GMX is a left wing platform. Accepts only left wing comments. Awful!

Politicel incorectness ( critics of Merkel`s import of nife killers with fully suply )gets fines by GMX Free Mail with: eleven times asking for new password and blocking of sending and receiving Emails. Horrible !

This company is a joke. They terminate account without reason or recourse. Gpg instructions some work. Just avoid this sham

Have had a continuous problem with expected emails not being delivered. I mean not even into my spam folder.
Makes it difficult to sign up for some sites when you can't get a confirmation email from 1 in 20 sites online, some of which only give you one chance.
Turned off spam filters off to see if that helps cause I'm stuck, some of my good paying sites are locked to my gmx address

GMX registration is rubbish (just comes up with technical error) and their customer support is worse, an automated system that doesn't understand the question. No telephone support

This is my first time i registered to gmx and after registration, i was blocked with a notice to contact customer service. And only they know why.. i am still blocked.

The site has had multiple security breaches that resulted in the loss of 2 of my email accounts. Those accounts were connected with services I paid for and thus lost my money on. GMX is riddled with obnoxious ads. GMX faq and "help center" do not help. GMX platform is awkward, at best. I have used GMX for years out of habit, it is the worst of email services. Its not even worth being free.

I've been trying to send an inquiry, but their contact page does not accept the form and there doesn't appear to be any other way to contact them. GRRR

My mother is once again having trouble with gmx. She cant log in using her correct password. So I checked how to reset it and wanted to use my account to test it.
Right now you only get a page with a 5 Euro a call hotline. There is no option to send it to an alternate email or my mobile phone anymore. The help says otherwise but my 4 different browsers, I tested it with, offer me no alternative.

I've had so many issues with this server. The latest is that there is a 'temporary error' and I can't login to my account and the form they provide to fill in to let them know about the issue doesn't send (I've tried on two different browsers). There appears to be no mechanism to request a new password with a backup account meaning that I am now locked out of the email account I use for work indefinitely and all I can do is hope and pray that this random technical issue will right itself. In the past I've also had phrases where they oblige me to change my password every few days due to 'unusual activity' or whatever (there was never any usual activity)- as a result I now don't remember which password I used because I ran through so many I had to start writing the same one with random numbers added on.

Also the search function isn't very good.

Pros: I much prefer the layout to google emails.

The best mail service all time!

I'm using GMX (Premium) for over 15 years now and I never had any problems.
Sure, there are no "fancy features" and the 2-factor authentication could have come a few years earlier...
But I love GMX because there is no overload of functions and features. Decent, minimalistic mailservice.

I can only recommend it!

This is the second time I have received an email from mail.de aka gmx saying I am on a blacklist and I am not.

Worse they do not give you a way to reply to them and resolve the issue....

I am glad I do not use them and never will.

WORST EMAIL PROVIDER EVER

From nothing my account was blocked , i ask the reason , ariived the answer ur account will continue blocked , just ridiculous , i do not give any reason for this block , worst im working with GMX. mail, and loose all my email from all costumers

before you open account GMX be careful they blocked without any reason , what happens to me loose all my email contacts from buyer can happens to all

AVOID GMX

The WORST email provider online.

One day you will find you cannot login to your account because of a "Wrong Password"

You will also not be able to reset your password.

The truth is GMX disabled your account and will not reopen it.

All emails to staff is a waste of time because they say that you must use the password reset function(which never sends the password reset email token)

Protonmail.com is a better reliable service.

TERRIBLE COMPANY.

They will DISABLE your account without telling you the reason.

One day you will receive a message "Wrong Password" and from that point you will not be able to acccess your account.

The password you use is most likely correct, but they use this method to disable your account and tell you that they cannot access the email if you do not have the password.

AVOID this company if you want to be able to read your emails.

Tutanota.com or Protonmail.com is a better alternative.

got bills for services I never asked for - contacting a laywer now...

Free services are working OK.