Go-Etna Excursions Reviews 

2,409
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and helpfulness, making the tours enjoyable and informative. Many people highlight the excellent organization of the tours, from timely hotel pickups to comfortable transportation and well-planned itineraries that exceed expectations. Reviewers also appreciate the unique locations visited and the overall user experience, often describing it as unforgettable and a highlight of their trip. However, some customers were dissatisfied with communication from guides, noting a lack of information about the tour's progression and alternatives when issues arose. A few other people also felt that tours were rushed, with insufficient time for exploration or photography, and experienced long waiting times in queues despite promises of skip-the-line access.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising guides for their extensive knowledge... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent organization and... See more

Location

Clients share positive opinions on location, with many reviewers expressing delight with the stunning views... See more

User experience

Users describe positive interactions with the overall experience, with many reviewers highlighting the... See more

Holidays

Consumers find holidays to be positive, with many describing their trips as fantastic, brilliant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

We had a brilliant half-day trip. The tour guides were knowledgeable, friendly and considerate, and we learned so much! Our group comprised a range of ages and all were accommodated thoughtfully. A r... See more

Rated 5 out of 5 stars

Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more


Company details

  1. Tour operator
  2. Helicopter tour agency
  3. Sightseeing Tour Agency
  4. Tour Agent

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,409)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

We absolutely loved this tour

We absolutely loved this tour! Our guides were very knowledgeable and entertaining. We learned so much about volcanoes and the surrounding landmarks — it was definitely the highlight of our Sicily trip. We hope to return during the non-winter season to climb Mount Etna’s summit, and we will definitely choose this team again!

4 March 2026
Rated 5 out of 5 stars

Half day trip to Etna

We had an amazing experience, we were collected from our hotel and taken to Mount Etna, Sasha our guide explained about the volcano, local towns and environment and why the Volcano is so special. We had 3 stops and one into a snowy cave and Sasha made sure everyone was safe. We also had a short hike and upto a crater. It was steep and snowing but Sasha still made it fun and safe for the children and we had a little slide down the hill. We then stopped at a cabin to get drinks and snacks/ toilet break before heading back to our hotel. I highly recommend this trip.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Our trip to the craters was fantastic

Our trip to the craters was fantastic.
We climbed into a cave using a rope. Then drove up the volcano for a little bit more before getting out and hiking to the craters. It was beautiful with snow everywhere. It snowed while we were up there, too. The guides were great. Some people didn't want to hike all the way so one guide stayed with them and the rest of us went ahead. Great trip!

17 February 2026
Rated 5 out of 5 stars

Great tour of Mt Etna

We thoroughly enjoyed our half-day tour of Mt Etna. Our driver, Salvo, and tour guide, Marco, were very informative and fun. We were in a van with 8 people total, which made the whole experience even more enjoyable. We’re from the US, and the others were from different countries, but everyone spoke English really well.
Great views of Etna as well as hiking in caves and to the craters.
Overall, a wonderful trip that I would highly recommend. Enjoy!

15 November 2025
Rated 5 out of 5 stars

We recommend Go-Etna's Emotion 3000 Tour

We did the Mount Etna Emotion 3000 Tour in Oct 2025, and it was great! Our guide Francesco was the best, friendly and informative - and patient with me at 69 taking a little longer to get up the hill to see the craters. We loved the whole experience.

29 October 2025
Rated 5 out of 5 stars

Francisco was a great guide

Francisco was a great guide! Helpful, informative and made the experience wonderful. We were lucky to have a beautiful day to enjoy driving and climbing the mountain. It was a once in a lifetime opportunity and we are glad we chose Go-Etna. They picked us up at our Airbnb and dropped us off. The vehicles were comfortable, the guides considerate and our experience was unforgettable. Thank you Francisco and Go-Etna!

7 November 2025
Rated 5 out of 5 stars

Excellent

Excellent, well organised and informative tour. Great comms to arrange pick up times. The post-tour lunch was also excellent with generous portions of food and wine

29 October 2025
Rated 5 out of 5 stars

Fun day at Etna and wine tasting

We had a wonderful day. The hike to see Mt.Etna was fun and the guide was very helpful and informative. This was followed by an excellent and very enjoyable afternoon w lunch and wine tasting. We all loved the selection of the wines. Thank you for accommodating vegetarian lunches.

2 November 2025

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