Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a brilliant half-day trip. The tour guides were knowledgeable, friendly and considerate, and we learned so much! Our group comprised a range of ages and all were accommodated thoughtfully. A r... See more
Had a great afternoon, talk tour and the pleasure of a grumpy Etna too, (lots of growling) the guides and drivers were friendly and welcoming throughout. Very informative and would definitely recom... See more
Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more
Company details
About Go-Etna Excursions
Written by the company
Go-Etna - The Company
Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.
We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna Staff
Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.
Contact info
Via Fiuggi sn C/O Worky Center, 95037, San Giovanni La Punta, Italy
- +39 0958998743
- info@go-etna.it
- www.go-etna.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t Miss This You’ll love it
Alberto was our guide and expertly led us as wonderful day of learning about and experiencing Mt. Etna. We highly recommend this tour
8 October 2025
Great passion for Mount Etna and well…
Great passion for Mount Etna and well organised. Fantastic tour
12 October 2025
Great experience
Our visit to Mount Etna was absolutely incredible! From start to finish, everything was perfectly organized. Matteo, our guide, was passionate and knowledgeable, and he gave us wonderful insight into the local culture. Many thanks to Fortunato for driving us up there. If you’re visiting Sicily, don’t miss this experience!
17 October 2025
Francesco was superb 10/10!!!!
Francesco was superb 10/10!!!!
a great day from start to finish
14 October 2025
Etna and wine
Our guide Francesco was very knowledgeable. We had an excellent trip to Etna with lunch at a winery.
10 October 2025
Fantastic day.
An incredible day.Would thoroughly recommend . All the guides involved were brilliant . We were taken care of from the start with personal collection from our hotel. The guides were so helpful and kind and totally aware of our safety and well being. Lunch was excellent and we learnt so much about Etna. Thanks to all for a fantastic day.
9 October 2025
Lavaly tour
This was an excellent tour run by a company that care about the environment, safety and adventure. Very interesting and nice amount of information about the volcano and fun activities going into the lava caves and walk across a crater
8 October 2025
Excellent, informative experience
Marco was a charming, funny, informative guide. Alberto gave great ETNA presentation. Cave was pretty cool too. Really enjoyed hike !
29 September 2025
We where with a group off 4 and the…
We where with a group off 4 and the tour was very good, the driver Sergei was very good and helpfull. TOP for the team.
1 October 2025
Unprompted review
Had a great time on 1/2day jeep tour
Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences. The weather was great so although we had waterproofs in case it got cold, in fact we were lucky with a lovely clear sunny day.
29 September 2025
Unprompted review
Don’t miss visiting Etna
Our Etna excursion was one of the highlights of our visit to Sicily!…everything was well organized and very informative… our tour leader was awesome!!
13 September 2025
Our tour of Mount Etna was a great experience!
Our tour of Mount Etna was very interesting and just the right length of time. However, it was our guide - Giuseppe - that made the tour a great experience. Giuseppe was informative, knowledgeable, personable and friendly.
10 September 2025
GoEtna is the #1 option
GoEtna surpassed my expectations. They are professional and committed to provide great service. Highly recommended!
27 September 2025
The trip to the top was amazing, skip the food
The trip to the top was amazing. Our guide was great, the team was well organized. Everything after the hike could have been skipped. The “tasting” was terrible and the Sicilian lunch was average at best
18 September 2025
Thanks Go-Etna for a Brilliant Day on Etna
Climbing up Mount Etna had been on my bucket list for some time and Go-Etna did not disappoint. The comms about the trip and pick up time were very good. Our driver turned up on time and made the journey enjoyable by pointing out various things of interest along the way. At the trekking centre the Go-Etna team ensured that we were allocated to the right group. The actual trek was brilliant, our Vulcanologist Daniel was very knowledgeable and we learnt a lot about the volcano, it was obvious that at all times our safety was paramount. I would thoroughly recommend the Go-Etna team.
18 September 2025
Fun Entertaining Intimate Group Tour
There are a number of options to tour Mumma Etna. The important attributes of Go Etna are the transport is in small groups with a guide in each vehicle.
The tour was door to door tour and punctual.
All guides have a great personality and were fun. They have an enormous knowledge not only about factual information but also about the mythological stories that have evolved ove the many centuries.
Thank you to Francesco who was our main driver and shared a wealth knowledge about the Mumma Etna area, Marco who guided through the Lava tunnel and up to a number of craters and Massimo for our trip home. They all made feel very special.
You get to experience a number of guides over the tour which is good.
23 September 2025
Unprompted review
Excellent trip and very good guides
17 September 2025
amazing experience
The tour was great! Francesco explained us a lot about etna and the hike was not too challenging. If one is at least a bit fit it should be fine. The views are breathtaking.
Definitely take some thin scarf or a mask with you, because the sulfur can be (depending on the wind) extremly nasty.
19 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.