Goddard Veterinary Group Reviews 

Everything it ok

As usual, always pleasure to visit Goddard Vets, my dog loves going there, the staff are professional and polite

The staff are brilliant warm and welcoming, put me at ease and my cat. Everything explained step by step. Would recommend Goddards Uxbridge to everyone.

Excellent service , team and the , the waiting area nice ,, cool in this hot weather . Did not wait long . Consultation was very good . All positive

Seen by the Uxbridge branch three times in two weeks, spending almost £800, and my cat was getting worse each visit. We had an ultrasound, worming treatment, antibiotics, probiotics, and were told twice to change her food — nothing helped. I finally went to another vet, and within 24 hours the difference in my cat was incredible. He actually took the time to understand what was wrong and clearly cared about the animal, not just the money. I’m shocked at how two vets can differ so much. The Uxbridge branch felt like a conveyor belt of expensive treatments with no improvement, while the new vet solved the issue immediately.

Great friendly service. Easy to get appointments and always great care towards my dog…

Called to book an appointment and got through a called centre, the assistant was more interested in practicing her Spanish with me than in booking the appointment.
She did book an appointment at the Tooting branch where I have been going for over 25 years with different pets and before it was taken over by Goddard.
They seem to have different staff every time I visit so the service and care is very inconsistent.
The front staff seemed distracted and uncaring.
The vet was more caring and simpathetic although rather insecured.
The prices astronomical.
I also requested anti flea treatment which I have always got from them, this time I was told to go online to purchase the product as it would be "cheaper" although and in order to do that i had to pay £25 for the prescription, go through that hassle and wait for the delivery.
The only reason why I continue to use Goddard is because is close to me.
The service and care keep worsening every time.

I needed to arrange an impromptu appointment for one of my cats, at the Ilford Goddard’s. They were friendly on the phone, showed genuine concern and empathy, and managed to get me an appointment for later that day! The male vet that I saw was so kind, compassionate, and gentle with my cat. It was apparent that he really loves animals. He gave a full assessment, ensuring not to distress my cat. He also gave me helpful reassurances that put my mind at ease. The nurses were then very nice when it came time for payment. I would very highly recommend anyone to attend Goddard’s Ilford!

Alexandra was so professional and caring, really considering the cost of treatments for our cats Sox and Aries while balancing their needs considerately.

Excellent service from Adam: warmly recommended.

These guys are amazing I phoned up yesterday in tears and they got me booked in within 5mins with my bunny. They were fab I would always recommend them. Thank you

Our dog Buddy has been a regular 'visitor' to Goddards Practice in The Greenway,Uxbridge for many years. There's been many challenging times for him. Enti has always gone that extra mile for all of us. She is an invaluable Vet deserving of a 'gold medal' and a credit to Goddards. She deserves the support of other Vets to ensure she can continue her excellent work in caring for all the sick animals who visit this practice. Also, the nurses are brilliant too and we would not want this practice to close.

The staff were all helpful. I was able to get an appointment the same day at the Hackney branch which was great. The vet was kind and competent. My dog had a puncture in his foot from a grass seed. When I got home I looked at his other foot which had a similar problem - neither I nor the vet thought of checking his other feet at the time! I have always found Goddards very helpful - BUT this visit I was utterly shocked by the enormous mark up on the prescribed treatment. This has left me losing trust in this vet. When possible in future I will ask for a prescription and get the medication myself. HOwever I am worried that if my dog had a serious problem the cost would quickly outstrip my insurance. It is becoming prohibitive to contemplate a visit to the vet which is not in any pets best interests. I appreciate there are overheads and would perhaps have felt better if some explanation of markups was given up front.

The team were great when my cat was worryingly ill on a Sunday evening. They offered out of hours consultation and, called to let us know there was a cancellation, meaning we could bring him earlier which was a relief. Friendly and helpful. All is now well with our puddy.

I used the Hayes branch of Goddard Vet to get my dog Riley vaccinated. The vet was v good and we had a discussion about a few concerns regarding Riley's health. I always find this branch is v clean and the staff v helpful.

First time visit to the vet, Goddard in Eastcote. Very helpful staff and great advice for a new owner.

Amazing service, the vet explained Jack’s condition very well, and the many possible outcomes in a clear empathic manner. She was kind with out cat, and caring. The receptionist was also nice and helpful! Great experience overall.

My appointment was on time didn't have to wait, very caring receptionist and Vet, and the price i paid for kennel cough was reasonable although could always be cheaper.

Goddards is a vets that I trust my dog with!
The staff are brilliant!
They were able to do a same day appointment.

Greater support and information given and polite and helpful staff thank you 🙂 Joan carlin