Gold Arts Sussex Reviews 

Found what I was looking for easily.
Kept informed of delivery status and arrived quickly.

Sold a watch to Gold Arts this morning. Could not be happier with the service attention to detail and quality of support. Excellent price and quality people. Many thanks….

I'd like to share my really positive experience with these jewellers in Eastbourne recently - the kind of customer experience that one rarely encounters these days ... Despite the fact that they specialise in high-end jewellery, one of their jewellers, Joanna Penfold, took time out of a busy morning to repair a very modest piece of jewellery for me at short notice, for a small fee and to a very high standard. Her and her colleague's friendly, helpful attitudes and professionality were a powerful reminder of how great it feels to deal with independent retailers, where community spirit and exemplary customer service can make such a huge difference to our experience as customers. To brides-to-be and anyone else who wants to buy jewellery from people that one can trust and who will treat you with respect, do go and see Gold Arts Sussex - highly recommended!

Fantastic service from Olly and the team

Friendly staff. Really know their business well. Gave me the best price in The Lanes in Brighton for my antique and modern jewellery items that I wanted to sell. Highly recommend.

I had a very precious and expensive necklace mended today and bought some new pieces from Emma. Fantastic service, beautiful jewellery and attentive staff. Highly recommend!

Gold Arts, Eastbourne are simply amazing. The team are warm and welcoming and all experts at what they do, it is such a positive experience to receive excellent customer service and to benefit from their years of experience in the trade. My last few visits were to arrange a bespoke item for my grandaughters wedding. Francis understood exactly what I was trying to achieve, he took time to turn my idea into reality, the finished item exceeded my expectations, this is due to Francis, who handled the entire process brilliantly, sincerely thank you. This wonderful little jewelry shop is amazing.

Amazing service! They very kindly tweaked a clasp of a bracelet for me for free. Really friendly and knowledgable staff fantastic experience thanks so much

Quick response, resized and posted the same day for next day delivery.

Tristan and Olly have been amazing, helping first with the settings on my rings, then a refurbish and repurposing of a ring for my husband. His late father's ring - which held great sentimental value. A fantastic result, with updates for all repairs from Tristan and Olly. Great service from a jewellery team we have used many times.

I popped in to get some jewellery repaired ( i've had repairs in the past that have always been great.) Sadly my bracelet could not be mended but the staff were very kind to me and gave me some alternative options and a very temporary fix. I appreciated their honesty.

Sent out to me quite quickly but not notified it was on its way and no tracking available thus I was not at home when delivered so therefore had to sort another delivery which took a while.

Olly and the team were a pleasure to deal with - no pressure, answered all my questions, sent pictures and video, and delivered just as promised.

You’re staff very very helpful thank you.

Speedy delivery, watch exactly as described, nice gift bag provided

Can I just say what a fabulous, knowledgeable and courteous service I have recently received at Gold Arts in Brighton when looking to purchase a watch for my son’s 21st birthday. Olly and the team could not have been more helpful. Thank you!

Brilliant service from start to finish, recommended 👍

Went in today for a ring resize, Emma was absolutely Brilliant, she managed to squeeze me in for same day collection, Glenn did a outstanding job on the ring that had to go up 2 sizes.. even gave it a clean and polish. Would highly recommend them!

Website lovely to look through and navigate
Found a lovely ring and purchased with ease. Got a nice phonecall confirming they were packaging and posting and item arrived safe the next morning
Could not be happier

Delivered within 2to 3 Days. Product exactly as advertised.