Money back guarantee is a fraud. Canceled basically immediately because their app crashed instantly. Five weeks later - still no refund. Don't ever buy services from this company. PS The reply be... See more
Company replied
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See what reviewers are saying
Have had good experiences with VyprVPN...no issues at all with customer service...sometimes their desktop software is alittle buggy, ususally immediately after a new release, only on WinOS(10 Pro).... See more
Bought 30 months coupon on stacksocial and have the confirmation mail here: "Your subscription automatically renews for $60.00/per 30 months starting May 12, 2021 until canceled. To avoid being... See more
Company replied
Had for a few mths now. Software is terrible. Keeps blocking internet access and showing "Disconnecting" for half an hour. Have to keep resetting computer to get online. Very slow download. Drops from... See more
Company details
Information provided by various external sources
Fast VPN Without Third Parties Unlike our competitors, we operate 100% without third parties, own our hardware and run our network. Because we own and manage 700+ servers in 70+ global locations, when using VyprVPN your privacy is protected from end-to-end at the fastest speed possible. Now a No Log VPN. Technology to Defeat VPN Blocking VyprVPN is a secure VPN that allows you to bypass restrictions imposed on sites and content to access a free and open Internet. Our proprietary Chameleon™ VPN technology defeats VPN-blocking, allowing anyone using the VPN apps to defeat censorship from any location in the world. VPN Apps for All Devices Protect your Internet connection across mobile devices with a VPN for iOS or VPN for Android. The VyprVPN app offers a variety of easy-to-configure, automatic features, ensuring your connection remains encrypted at all times. We also offer a secure VPN download for VPN for Windows and VPN for Mac, so you can protect your online privacy across all devices today!
Contact info
Obergrubenweg 8 , 6045, Meggen , Switzerland
- +1-888-532-5525
- support@vyprvpn.com
- www.goldenfrog.com
2.1
Poor
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Speed throttling at play
Over rated. over priced. Good alternatives available at much reasonable prices.
No DNS leaks. Uses their own DNS servers, software and apps good but only drawback is the speeds are consistently throttled. Never getting more than 4 MBPS on any server. Claims unlimited - no throttling speeds on the website and clearly fails to deliver even at their high prices.
26 September 2016
Unprompted review
Do not do business with these peiple
They are the internet police, you are more safe without them, they log, and share any information at their choice. furthermore the so called support is a joke, and they are very rude, strange they are still having custumers.
22 September 2016
Unprompted review
Goldenfrog´s privacy policy is a joke - run away....
I have just been evaluating this compays legal documents, and it is clear, that they log everything and will forward this information to any third part of their choice without any compliance process first, to evaluate the claim - I surpose. They will even forward informations to any private person or company I surpose.... They are even worse than Microsoft (part of Prism) and other US companies - and the company is based in Europe - I surpose. So my advice to anyone carring about privacy: behave well on the net and use no vpn from goldenfrog, or use a real vpn service.
15 June 2016
Unprompted review
This company really stinks...
I have had some bad experiances with them. They are "decetives" and !windows wathers" and log my internet traffic, so in reality, you are better os without this service regarding privacy, because my isp do log yes, but they do not snoop around without any le request. So if you care about your privacy - do not use this service, you are more private without it i think.
18 May 2016
Unprompted review
Couldn't terminate subscription -- took money anyway
To use the "Testphase" you have to link your Paypal Account. Money will be taken after the test period. After one day, I decided to cancel the service and clicked on something like "Disable Service". After that this Option was gone, so I assumed I wasn't a customer anymore. So after a few days paypal told me, they took money for a monthly subscription.
I contacted the support and all they told was that they are sorry that I don't want to use their service and they don't refund money "under any circumstances". On the question why my account wasn't terminated after using the option designated for that, there didn't came a response.
- rep
Only good thing is, the support is quite fast.
8 May 2016
Unprompted review
See for yourself...
Here is a complete log from a session just now with the support team, regarding privacy:
Me: are you part of prism?
Just a moment...
Sorry for the delay. We're working on getting to you as quickly as possible. If you need to run, you can contact us via email here: Contact Support
Sorry, Jax is busy right now. Please wait while we find someone else.
Jax: Hello, my name is Jax. One moment while I take a look at your request, please.
We has a blog post about that years ago.
But, the NSA as it was is no longer a thing.
Thus, the Prism project is neither.
Here is the blog post though.
link removed
Me: We have heard that users are suspended within your services, if they ask questions about the privacy policy, is this so? You just confirmed that goldenfrog is part of prism?
Jax: But, to answer, NO...we are still not part of Prism.
Me: ok
Jax: link removed
There ^ you are.
Did you have any further questions?
Me: that i did not understand. We have heard that users are suspended within your services, if they ask questions about the privacy policy, is this so?
Jax: Our user accounts and policies have nothing to do with the NSA.
Me: i
i goy yhsy
i understod that
Jax: Nor would we divulge the identities of users.
We are a company focused on privacy.
Thank you for your inquiry.
If you have any further questions or concerns, please let us know. Please remember that technical support is available 24/7 including holidays.
Thank you for contacting us.
Chat session disconnected.
6 May 2016
Unprompted review
Stay away, big scam
do NOT give them your financial or personal information
18 March 2016
Unprompted review
Vyprvpn fast and easy
Installed vpryvpn and works extremely well with my low bandwidth using 128 encryption. Very simple menus, but very effective results. Very happy.
3 July 2015
Unprompted review
Excellent .
I've been with this company for 3 years and i haven't had any issues .
Sometimes web pages load slow but the majority of the time they're quick .
I regard my online privacy very high .
21 June 2015
Unprompted review
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