Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... See more
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Company details
- #12 of 24 best companies in Jewellery Buyer
- #8 of 36 best companies in Gold and silver trading company
- #8 of 37 best companies in Gold dealer
About The GoldMonkeys
Written by the company
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
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Replied to 100% of negative reviews
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Super easy to deal with and a fast…
Super easy to deal with and a fast response.
More than happy with the valuation too.
Really very professional service. I recommend it to everyone.
I was looking for websites where I could sell gold for quite a long time. Some companies selling gold had low prices, while others did not offer free shipping and insurance.
Then I found GoldMonkey.
After a telephone conversation, we immediately agreed on an offer satisfactory to both parties.
It also happened that my electronic scale was not that accurate.
When I sent the gold, I thought I would get the previously agreed price.
It turned out, however, that I received more money because
the gold weighed more due to the inaccuracy of my scale.
I am pleased with the honesty and professional approach to the costumers. I believe that the GoldMonkey company is very reliable and worth recommending to other people.
The money was transferred to my account in less than an hour.
I am very satisfied once again.

Reply from The GoldMonkeys
Very satisfied customer
First time selling gold so I did some research first. I’m delighted I found Goldmonkey. The whole process was easy to follow and the staff were very helpful. Would highly recommend them.

Reply from The GoldMonkeys
Company I have found that always keeps…
Company I have found that always keeps its word. I have used them multiple times. They are honest, clear and do exactly what they say on the tin. I recommend them to loads of people

Reply from The GoldMonkeys
Unbelievable service
Unbelievable service!
Their gold pack was sent out very quickly to me. I was made an offer the morning after I sent the gold to them in their pre paid pack. It was a great offer which I accepted by email. Within 15 minutes of my acceptance the monies were in my account. So efficient and easy. Thank you!

Reply from The GoldMonkeys
Very helpful
Very helpful, fair and efficient. Transaction completed within a few days.
Fantastic service from start to finish
Fantastic service from start to finish. Like others I was a little wary about selling my jewellery online. However, after much research I quickly realised that online buyers were offering far higher prices than the on street jewellers. GoldMonkeys prices and process looked attractive online compared with some of their online competition. I chatted with Michael online who gave me a quote there and then which he fixed such that it wouldn't go down and with the promise that if gold prices went up I would get the higher price along with a £10 bonus for a speedy return. With free postage included I knew that I would not find a better or fairer deal. Indeed within 2 days of posting off my gold in the supplied, insured envelope, Michael contacted me with a higher price than the initial quote as he advised me that the gold price had indeed increased over the preceding 24hours. The money was transferred to my account same day. GoldMonkeys are a very fair, open and honest company with great communication. I am already planning on looking out some more gold jewellery that I no longer wear to send to them. I have no hesitation in recommending them and Michael for making the process so easy and reassuring.

Reply from The GoldMonkeys
Positive experience
Positive experience
I had some old gold jewellery/scrap to sell and decided to try selling it on line. After doing a Google search I found GoldMonkey, who had a lot of positive reviews on trustpilot, so decided to try them. I filled in my details online and received their return envelope within a couple of days. I posted my gold and received an email from Michael within a couple of days. I was happy with the amount he quoted. Once confirmed the money went into my account within a few hours. Very quick, efficient and most importantly trustworthy and reliable service. I will use them again when I have old jewellery to sell.

Reply from The GoldMonkeys
The GoldMonkeys are an excellent company.
The GoldMonkeys are an excellent company.
I have used them several times to sell my unwanted and no longer worn jewellery. They always offer very fair prices, and the money is paid immediately after accepting their offer. This time was no exception. The staff are always very pleasant and helpful too. I can highly recommend The GoldMonkeys.

Reply from The GoldMonkeys
Fast and honest company will use again.
my first experience with goldmonkeys
My local post office insisted I paid for postage even though the envelope stated payment paid on receipt contacted goldmonkeys and they said they would refund postage. posted tuesday morning .Money in bank friday morning including refunded postage. excellant service
Easy to deal with
Easy to deal with. Quick and painless. Money into my account with in 15 mins polite staff.
Thank you

Reply from The GoldMonkeys
Really great company!
Michael was excellent, I was able to contact a person real Iy easily, and the service was really quick. Sent the bag Friday evening, money was paid by Monday morning.

Reply from The GoldMonkeys
I received envelope to send my bits of…
I received envelope to send my bits of gold I returned and got an extra £10 for sending it back quickly I received quote which was a lot more than expected which I accepted and the money was in my bank the same day what a wonderful service Thank you Goldmonkeys

Reply from The GoldMonkeys
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