Just purchased a diamond and tanzanite 18ct white gold ring. It's fabulous even better than the on line pictures. I am so pleased with it. Service is excellent as usual with such speedy delivery. Used... See more
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Review summary
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Items are described in detail & offered at competitive prices. Good variety of pre-owned items in excellent condition. Delivery is very quick via the next day tracked service & the goods are well pack... See more
Company replied
Excellent speedy service (next day in fact). Product amazing albeit bit sceptical when ordering as you never know if true to image but, it was and more. Packaged very well. Will definitely use again.... See more
Perfect fun gift for husband who is nicknamed 'piggy'. It is small but I expected that as seller's description was spot on also hubby wouldn't want anything bigger. Although it is pre loved it is in p... See more
Company replied
Company details
- #13 of 111 best companies in Jeweller
- #3 of 37 best companies in Gold dealer
- #1 of 3 best companies in Goldsmith
- #6 of 24 best companies in Jewellery Buyer
- #8 of 28 best companies in Jewellery Repair Service
- #28 of 286 best companies in Jewellery shop
Written by the company
At Gold Reserves we Buy, Sell and Repair Jewellery! We offer the best prices for your unwanted Jewellery and Bullion in Wales! We have a wide variety of absolutely stunning Jewellery available to purchase at affordable prices. Our master Goldsmiths are on hand to provide a range of repairs and alterations to keep your Jewellery in top notch condition!
Contact info
35 Swansea Market, Oxford Street, SA1 3PF, Swansea, United Kingdom
- 07787 051469
- sales@goldreserves.co.uk
- www.goldreserves.co.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Today I took my unwanted jewellery to…
Today I took my unwanted jewellery to gold reserves , Llanelli. I was looked after by Liz who was absolutely amazing. Really friendly and so proffessional. Thank you Liz for making my experience an excellent one. You were great!. X
19 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
very good value and service
15 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great experience
Great experience selling all my silver & some gold jewellery. Dawn was amazing, kept me updated all the way through the process & she had a lot of silver to deal with. Can’t thank her enough for making the process so easy & the patience she took doing it all. Many thanks.
17 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Every item I have purchased has been…
Every item I have purchased has been above expectations. Would definitely recommend 👌
8 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Gold Reserves
Gold Reserves is an excellent place in Swansea to exchange or sell gold for a valuable price. Bethan was very friendly and delivered great customer service. Highly recommended!
18 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
You're not getting them back!
I am so thrilled, my beautiful gold oval hoops arrived today. I can't see me wanting to take them off in a hurry.
They are very sparkly and comfy, too.
Oh yes, and the packing, notes and polishing cloth were gorgeous, such brilliant service. Kay knows how to impress - thanks very much, Kay.
13 June 2026
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Lovely service from Evie in Swansea…
Lovely service from Evie in Swansea Market 😊
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Dawn was amazing I had loads of odds…
Dawn was amazing I had loads of odds and ends and she was fantastic going through it all patient of a saint. Would definitely go back again if I had more to sell. Amazing customer service
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great service from Bethan
Served today by Bethan. Swift service and was very friendly- delighted with the price.
16 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you so much for your lovely review and kind words. We really appreciate you taking the time to leave us feedback
Great experience
Great experience selling some jewellery at goldreserves. Meg was very helpful and professional in her approach, explaining everything and making sure I understood the steps involved.
11 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Reply from Gold Reserves Jewellers
Thank you for taking the time to leave us a 5-star review. We’re so pleased to hear your kind comments and really appreciate your lovely words.
Received my ring all the way from…
Received my ring all the way from Swansea to Bonnie Scotland within 2 days and beautifully packaged ✨️.The wee extras within the package were a lovely thought .Defo recommended and will return for future purchases xx
12 June 2026
Reply from Gold Reserves Jewellers
Tapadh leat for the kind review Lynne! From Wales to Scotland with love!
Third time of using this Jewellers and…
Third time of using this Jewellers and each time have been really pleased with my purchases.
Will continue to use and treat myself when I see something shiny that catches my attention.
Delivery and service great .
11 June 2026
Reply from Gold Reserves Jewellers
Thanks Jacqueline for the kind words, we really appreciate you coming back, it means the world to us!
Amazing jewellery have recommended to…
Amazing jewellery have recommended to everyone will be definitely ordering again 10
10
3 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Fantastic service
Fantastic service, next day delivery with lovely packaging and a variety of payment methods
Ring was exactly as described and lovely
9 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Excellent service
Bought a Celtic cross, it arrived quickly, beautifully packed and polished like new.
I’ve already seen my next purchase 🤪
Excellent throughout
8 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Gold Reserves are amazing
Gold Reserves are amazing! The experience of buying jewellery from them is always a lovely experience. Staff are experienced and always welcoming.
1 June 2026
Reply from Gold Reserves Jewellers
Thank you for such a lovely review. We’re so pleased you had a positive experience and really appreciate your support and custom.
Maria
Maria was the person that served me in the shop today and was very helpful and friendly as were all the other staff working there today. Professional and good fun too.
11 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
Visited Gold Reserves Swansea Market
Visited Gold Reserves Swansea Market, thank you to Bethan who dealt with my enquiry, excellent customer service and I received a great price for the item.
Superb, thanks again.
9 June 2026
Unprompted review
Reply from Gold Reserves Jewellers
Thanks so much for your lovely review. We’re so pleased you had a great experience with us and really appreciate your custom.
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