I have been buying from GoldSilver.com since 2010. Mike educated me then and now I am benefiting from all his work/research. Not sure if other Gold/Silver companies are as diligent in the art of educa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I continue to use GoldSilver for all my monetary metal purchases because of you, Travis Rager. He is responsive and always willing to help. If it weren't for my relationship with him, I'd buy somewher... See more
Thank you Devon! Amidst the record-breaking volatilty of PM movement of the last week, and undoubted stress on GoldSilver staff to meet the Mike Maloney standard of 'saving the world one investor at... See more
Sid was the second representative I’ve dealt with at GS in the recent past. Sid, and my other encounter were so exemplary I had to say something. As a septuagenarian “blue-collar” guy I’m constantly a... See more
Company details
About goldsilver.com
Written by the company
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Contact info
485 Lexington Avenue, 10017, New York, United States
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
4.6
Excellent
1K reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
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Gold-Silver.com is a trusted source.
Using Gold-Silver.com for my purchase of precious metals was a overall good experience. Gold-Silver is a trusted source, the instructions were very clear and the transaction was easy.
23 August 2023
Quick and easy
Quick, easy, and straightforward.
Wonderful on-line (website) service. Quickly packaged and shipped with on-line tracking.
17 August 2023
First order
The website is clear, easy and attractive. This was my first order, and the customer service was excellent. The package came securely packaged and the silver coins were beautiful. I can't wait to order again!
18 August 2023
Unprompted review
It was easy to do and was very smooth…
It was easy to do and was very smooth and efficient
17 August 2023
Received my shipment in an extremely…
Received my shipment in an extremely timely manner.
3 August 2023
You Gals I Have worked With always Top…
You Gals I Have worked With always Top Notch Thanks Ladies. Be well
2 August 2023
Never A Disappointment
I am a client of Gold-Silver.Com and have never been disappointed by either their service or their delivery. Their website is easy to navigate and ordering is self directed. When I have had questions, I have found the Chat easy and effective for obtaining answers. I would recommend them for the purchase of gold and silver precious metals, coins, and rounds.
1 August 2023
There is not much to talk about over…
There is not much to talk about over the many years I have been doing business with Golsilver. I had only one time when something went wrong. That was a two maples short on the order. This was resolved in a couple of days And I had the two maples in about a week. Everything was handled over the internet and required no personal contact.For me it was a non problem. Thanks again. I just received two orders today and all is well. Dale
31 July 2023
Reply from goldsilver.com
Dale thank you so much for the review, and for your many years of choosing GoldSilver!
My wife and I have been a client of…
My wife and I have been a client of GoldSilver for 3 years. She’s the smart one,MBA. She did research on buying gold and silver, also, on companies to buy from. GoldSilver topped the list. Their products are in mint condition, fast shipping and have always had great customer service.
The videos and emails from Mr Maloney are very insightful and provide a great deal needed information and advice.
We personally highly recommend GoldSilver.Com to anyone interested in investing in precious metals.
23 July 2023
Ease of process.
3 August 2023
The website is easy to navigate
The website is easy to navigate. The transactions were officially handled and the product delivered in a timely fashion. The packages arrived safely, and in good condition being well packaged.
19 July 2023
GoldSilver.com is well-organized and…
GoldSilver.com is well-organized and convenient process to utilize their services.
25 July 2023
Very helpful and respectful and covered…
Very helpful and respectful and covered all questions in a very professional way. This experience simply reaffirmed similar past experiences with help gotten from them when needed.
14 July 2023
Unprompted review
Long delays to sell your metals from storage
They were great to deal with when buying my metals for storage with them. However, beware, it's a long process with little communication when the time comes to sell them. I understand there can be delays, but it's been over a month and counting!
The reason I chose GoldSilver was Mikes assurance that metals were kept outside the banks, and so readily and easily liquidated, unlike stocks etc. Clearly not the case
2 June 2023
Unprompted review
Reply from goldsilver.com
Paul thank you for sharing your feedback. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your sellback interaction with our business. We do our best to showcase accurate expectations online as well as in our email responses to all clients as we know timely communication is crucial when it comes to selling your precious metals.
We appreciate you for choosing Goldsilver.com and can assure you, you're metals are easily liquidated as the price can be locked 24/7 with a few easy steps online. While we do offer secure storage outside the banking system, the process of selling precious metals can sometimes involve certain complexities and delays beyond our control. We apologize if there was any miscommunication or misunderstanding as we are aware of the delays caused by the Brinks facility and do our best to show this during your selling process. Rest assured our team is taking actions to improve this aspect of our service.
We look forward to resolving this matter and restoring your confidence in our company.
Samantha
Director of Customer Success
This is the 2nd time they acted very…
This is the 2nd time they acted very shady about returning my metals. I will never have them store my metals again. I ordered a shipment from Goldsilver Mike Maloney. Fedex was unsucceful in the first attempts to deliver the package. I called Fedex to help them get the package to me since I live in a gated community. Fedex told me:
1. I could pick it up at the distribution center.
2. If i don't pick it up, they will re-attempt to deliver it on Monday 5/15/23
3. If their re-attempt on Monday 5/15/23 is not successful, they will hold the package for 2 days and then return to sender.
I just got back from the distribution center now it is 8:18pm PST and I was told by the distribution center that they had the packages there but they were prohibited from releasing them to me because the sender ( Goldsilver Mike Maloney) opened a ticket at 2:02pm today to have the packages returned directly to them.
Why did Goldsilver Mike Maloney not call me about the situation before opening a ticket?
Why did they not allow the last attempt by Fedex?
Why did they not allow the Fedex facility to hold the package for another 2 days after the last attempt to give me the maximum opporunity to retrieve my package?
Goldsilver company with Mike Maloney charges a lot of money for shipping. Now they will try to charge me again. VERY SHADY! VERY SNEAKY! VERY BAD BUSINESS. VERY BAD SITUATION. VERY QUESTIONABLE MOTIVES. VERY UPSET COSTOMER. MAKE THIS RIGHT AND SEND ME AGAIN FREE OF CHARGE AND DO NOT ACT THIS WAY AGAIN.
(Screen shot of ignored future delivery date attached)
10 May 2023
Unprompted review
Reply from goldsilver.com
We do appreciate your feedback, but I believe this review may be better suited for FedEx. We are sorry it was not in-line with what you were expecting but "Signature Required and Fully Insured" shipments come with rules and restrictions from the carrier. For Example:
1. Generally FedEx makes three attempts and then it gets returned back to sender.
- They did attempt three deliveries on three consecutive business days with you.
2. Because of insurance limitations, there is a standing instruction with the shipper to return packages and we generally do not allow pickups at facilities because it nullifies the insurance on your package as per FedEx.
3. Please note that we have a special relationship with these shipping providers and because of the value of what we ship there are certain rules in place to protect our customers
Our services provide you with the tracking of the third party carrier direct from the vault, so you may have all the detailed information needed and take it upon yourself and prepare for the high-value product.
We ask that you please contact us at support@goldsilver.com and our team we will do everything in our power to work with FedEx in getting this safely re-delivered to you.
We want to make sure you have the best possible experience with GoldSilver.com - how to ensure that from your end is by following the carriers rules for successful delivery as outlined above.
Excellent personalized professional…
Excellent personalized professional friendly service provided by Samantha in the chat today! Also Devon is absolutely amazing with the same service when ever I call and speak to her!
9 April 2023
Unprompted review
Great experience
Great experience! MIKE also provides a wealth of educational content.
4 April 2023
Unprompted review
Your trusted source for Gold Silver!
Having trust in a company is always #1, then customer service, and value. I always feel safe with the transactions made through GoldSilver and have already referred friends. Keep up the good work!
28 March 2023
Unprompted review
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