Golfbidder Reviews 

6,230
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 412 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing dependable and professional overall operations. Customers frequently mention that the golf clubs arrive very quickly and match their exact online descriptions perfectly, making remote purchases completely reliable. People also find the entire trade-in and equipment selling process wonderfully simple, straightforward, and supported by exceptionally fair market prices. Some reviewers were not happy with unexpected delivery delays, longer than expected shipping times, and frustrating communication issues from couriers. Additionally, a small number of buyers experienced late arrivals, unannounced overseas dispatch, or received items that lacked proper initial cleaning.

What people talk about most

Product

People report high satisfaction with the product, highlighting that items arrive quickly and match their... See more

Delivery service

Users describe positive interactions with delivery_service, noting that packages arrive quickly and securely.... See more

Service

Customers consistently note positive experiences with service, highlighting a seamless process from quotes to... See more

Price

Customers had positive experiences with price, consistently highlighting fair and competitive offers for... See more

Quality

Clients share positive opinions on quality, frequently noting that items arrive in fantastic condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. I sold some second hand clubs, got a really good price for them and the process was so much easier than trying to sell them individually on FB marketplace/Gumtree etc. They kindly s... See more

Company replied

Rated 5 out of 5 stars

Golfbidder provided excellent and exceptional service. Price agreed for my golf clubs online, I requested a box for the clubs and this was sent to me, DPD courier label sent via email. Clubs droppe... See more

Company replied

Rated 5 out of 5 stars

This is probably the easiest and quickest online transaction that I have completed. I quickly found the club that I required and the description matched exactly my needs. I completed the trade in se... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I ordered a set of irons but did not want them delivered until I returned from holiday. Requested delay via email and received an immediate response out of normal working... See more

Company replied


Company details

  1. #17 of 27 best companies in Golf club
  2. #30 of 51 best companies in Golf shop
  3. #78 of 235 best companies in Men's clothes shop
  4. #66 of 218 best companies in Shoe shop
  5. #71 of 132 best companies in Sporting Goods Shop
  6. #44 of 145 best companies in Sportswear Shop

About Golfbidder

Written by the company

Golfbidder- Home of Pre-Owned

Why Golfbidder?
Welcome to Golfbidder, the one-stop destination for all your golfing equipment. Buy, Sell or Part Exchange Golf Clubs & Browse a Huge Range of Golf Accessories.

Looking For More Than Golf Clubs?
We don’t just stop with golf clubs, but also supply a huge selection of golfing accessories including golf clothing, golf shoes, golf bags and golf balls.

Trade In Your Golf Clubs At Golfbidder
We know our golfing brands inside out – but we recognise that kitting out your golf bag with the latest premium golf clubs can require quite an outlay. So apart from offering a huge range of competitively priced golf clubs for sale, we can also buy your old golf clubs allowing you to trade-in and trade-up – and update your golfing equipment cheaply while never compromising on the quality of your golf equipment.

Pay in 3 with Klarna
Spread the cost of your purchase into 3 interest-free instalments, automatically charged from your card every 30 days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(6,230)

403 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I ordered a set of irons but did not want them delivered until I returned from holiday. Requested delay via email and received an immediate response out of normal working hours confirming that it was not a problem. I confirmed when I had arrived home and received the clubs withn 48 hours. The clubs were well packaged and exactly as described but not yet tried.

1 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for such a lovely and detailed review!

We're really pleased we could accommodate your delivery request and make the whole experience as convenient as possible for you.

Our team always aims to be responsive whenever it's needed, so it's great to hear that the out-of-hours reply made a difference.

We hope you enjoy the new clubs once you get out on the course - do come back and let us know how they feel!

- Golfbidder

Rated 5 out of 5 stars

Selling old golf clubs

Easy process and cash paid into your bank account in a couple of days.

1 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for the review, David!

Great to hear that you were happy with how everything went.

Kind regards,

GB

Rated 5 out of 5 stars

Once again great service,I was provided…

Once again great service,I was provided with shipping labels ,order form and a box for the clubs,once the clubs passed inspection the money was in my account within a day.Will use again.

30 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you so much for the fantastic review! We're delighted to hear that the whole process worked smoothly for you.

Happy Golfing!

Rated 5 out of 5 stars

Very efficient and great condition for…

Very efficient and great condition for my purchase
, great price for my trade in.

27 March 2026
Golfbidder logo

Reply from Golfbidder

Thank you so much for your kind words! We're happy to hear that everything went smoothly and that you were happy with both the condition of your purchase and the price you received for your trade-in.

It was a pleasure doing business with you, and we hope to see you again in the future!

Rated 2 out of 5 stars

The club was not up to scratch!!

The club was delivered late. It wasn’t clean either, which was so disappointing especially paying £250. I can’t believe golfbidder didn’t take time to at least give it a bit of a clean. It was thick with hardened mud in the weight and hosel areas. Very poor. Also, a tatty cheap nylon head cover came with it rather than the Cobra Dark speed standard head cover. Terrible service and a company I won’t be using again. Poor show! Avoid!

31 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi David,

I am very sorry that you feel disappointed with your order.

From our system, this order was placed on Saturday evening (we don't work on Sundays) and the club was posted out on Monday, delivered the following day, using our Next Day Delivery service.

The headcover is not always included. We sell things as we receive them and the listing shows whether a headcover is included or not, in the Product Details. In this case, there was a note saying that no headcover is included. We provide the plain black one to at least give it some protection.

From our photos, I can see a small amount of mud in the front weight and a little bit inside the adjustment screw, but if you see more, please feel free to contact us at sales@golfbidder.co.uk and we can see if we can work something out, or have the club returned for a full refund.

Kind regards,

Golfbidder

Rated 5 out of 5 stars

Fast

Fast, accurate description and good value. The imperfections look worse online as the photos are very detailed. The clubs I received were in better condition than I expected.

26 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the great feedback! We always aim to be as accurate and transparent as possible with our descriptions, so it's brilliant to hear the clubs exceeded your expectations when they arrived.

We hope the new clubs help knock a few shots off!

Rated 5 out of 5 stars

Got a good deal for my old clubs &…

Got a good deal for my old clubs & Steph from customer service was very helpful right through the process up to getting the money into my account once the clubs had been checked

10 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you so much for the kind words! We're really pleased you got a great deal on your old clubs, and it's wonderful to hear that Steph made the whole process so smooth for you! We'll be sure to pass your feedback on to her.

Happy Golfing!

Rated 4 out of 5 stars

Easy way to sell your clubs

I sold a set of ping irons and the process was very easy. Golfbidder sent me suitable packaging and I was able to drop off at a DPD pick up point. There was a problem with the length of the parcel being too long and I had to reduce it to less than 1.2 metres. So I would suggest Golfbidder put this in their information to save a lot of hassle. I think I got a good deal.

19 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for selling your Ping irons with us and for taking the time to leave a review! We're glad the overall process was straightforward and that you were happy with the deal you received.

We really appreciate you flagging the parcel length issue, that's genuinely useful feedback and we'll look into making the DPD size requirements clearer in our packaging guidance to save future customers the same hassle. Sorry for the inconvenience it caused you!

Kind regards,

The Golfbidder Team.

Rated 5 out of 5 stars

First time won’t be the last

Used Golfbidder for the first time selling some clubs very easy service expected to be told once they receive the clubs I'd be getting a different amount but had no experience of this payment was received a week after they got the clubs exactly what I've been told I would receive will definitely use again.
Thanks

23 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Welcome to Golfbidder! It's great to hear you took the plunge and had such a positive first experience. We know it can feel like a leap of faith selling your clubs for the first time, so we're chuffed everything went smoothly and the payment landed just as expected.

See you again soon!

Rated 5 out of 5 stars

Very good customer focus & service

Very good customer focus & service. Club delivered promptly.

18 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for the kind words! Glad your club arrived quickly and that you felt well looked after. Hope you enjoy playing with the new kit!

Rated 5 out of 5 stars

Excellent service.

Excellent service.
The club matched the description and is in great condition.
Delivered within 48 hours of my purchase.

22 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

That's great to hear! I hope you enjoy the new addition to your bag! We pride ourselves on accurate descriptions and getting clubs out to our customers quickly, so it's brilliant to know it all hit the mark.

Happy golfing! ⛳

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very good!!!
Adam was excellent.
Thank you.

18 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the enthusiasm, we love to see the triple exclamation marks! We'll make sure Adam gets the recognition he deserves.

Happy golfing!

Rated 5 out of 5 stars

Excellent serice

Good price offered for my club and an extra 20% when part exchanging. Very prompt delivery so excellent service all round.

19 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

So glad it all came together nicely! The part exchange bonus is a great way to stretch your budget further when upgrading your bag, and it's fantastic to hear the delivery was just as speedy.

Hope you're enjoying your new club!⛳

Rated 5 out of 5 stars

Fantastic all round

Fantastic from ordering to delivery,irons and putter in superb condition,quick delivery and great communication.

19 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for the great feedback! We're really pleased to hear everything—from ordering through to delivery—met your expectations. It's fantastic that you're happy with the condition of the irons and putter, and that our communication and delivery speed stood out. We hope you enjoy your new clubs and look forward to serving you again!

Rated 5 out of 5 stars

Item as described.

Item as described. Good condition. Parcel delivery perfect. Many thanks.

19 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your kind feedback! I’m really glad you’re happy with the item and that everything arrived safely. Much appreciated!

Rated 5 out of 5 stars

ladies stealth 2nd hand

Ordered a ladies stealth 2nd hand driver with peace of mind that it could be tried and returned if not suitable . Order was despatched same day and received promptly from DPD. Pleased to say club was as described and I am happy with my purchase .

19 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your lovely feedback! We’re delighted to hear your driver arrived quickly and lived up to expectations. It’s great to know the peace of mind from our returns policy helped too. Enjoy your new club, and we hope it serves you well out on the course!

Rated 5 out of 5 stars

Excellent service

Excellent service. I sold some second hand clubs, got a really good price for them and the process was so much easier than trying to sell them individually on FB marketplace/Gumtree etc. They kindly sent a box to send them in, as I couldn't find anything at home to use. I was a bit nervous about sending my clubs without receiving any payment in advance, but I was kept informed throughout and received a timely payment upon their receipt. Would highly recommend this service.

11 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your fantastic feedback! We’re really pleased to hear the whole selling process was smooth and that our packaging and updates helped put your mind at ease. It’s great to know you were happy with the price and service — we truly appreciate the recommendation!

Rated 5 out of 5 stars

As previously item was well described…

As previously item was well described with information I required. Service was prompt and I picked up item the next day. Very pleased with product.

13 March 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks so much for your kind words! We’re glad the item met your expectations and that the service was quick and convenient. Enjoy your purchase!

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