goodfoodproject.co.uk Reviews 3

Like others have said promises were made and remain broken.

Totally ignoring all emails and context.

Just don’t trust them anymore which is a shame

Having attended an eagerly anticipated event featuring the remarkable Barbara O’Neil in May 2025 and hosted by The Good Food Project, I am, like many others, left deeply disheartened by the aftermath.
One of the principal promises made to attendees was access to video recordings of the lectures -a resource meant to allow us to revisit and absorb Barbara’s invaluable insights. Regrettably, this fundamental commitment has been flagrantly unfulfilled.

While those who paid premium prices for the full week received their recordings within three to four weeks, the remaining attendees, despite paying for their participation, have now been left waiting for well over two months. Their inquiries, regardless of channel—be it email, WhatsApp, group chats, direct messages, or even Facebook Messenger, have been systematically ignored by the event organisers. The silence is deafening, and the lack of decency or accountability speaks volumes.

To compound matters, this neglect is set against a relentless barrage of promotional messaging aggressively pushing the next event, even as the previous obligations remain unresolved for many. This aggressive “hard sell” approach, particularly when compared with the organisers’ total disregard for current attendee concerns, is as tone-deaf as it is infuriating. The result? A groundswell of disappointment, frustration, anger, and a profound sense of being dismissed and devalued for many of us. It is a shattering reflection not on Barbara herself - whose wisdom and generosity are beyond reproach, but on the team charged with supporting her. Their conduct stands in stark, and frankly embarrassing, contrast to her example.

It evidently must also be highlighted that not every attendee was able to participate in the full event, whether due to work, family responsibilities, or other unavoidable commitments. It is nothing short of disgraceful that the hard-earned money of these individuals appears to be valued less, and treated with less respect, than that of those fortunate enough to attend the entire programme. Every attendee’s investment should command equal consideration, regardless of the number of days they were able to be present. The notion that one’s access to promised resources should hinge on their availability and in turn the price they did or did not pay is simply indefensible.

In response to what is now clearly a breach of contract, numerous attendees have found themselves compelled to contact their banks to recover funds paid in good faith—a step no one should ever have to take for an event of this nature.

Matters are made worse by The Good Food Project’s transparent attempts to drum up positive reviews and mobilise attendees to publicly counter any critical feedback on social media. This orchestrated campaign to silence genuine concerns is troubling and, frankly, unethical. Rather than investing energy in suppressing dissent, the organisers would have done far better to honour their commitments and extend equitable, respectful service to every participant.

Further insult was added by the request for questions ahead of the final day’s Q&A—only for those thoughtful contributions to be ignored when it came time to deliver meaningful answers via the ability to view recordings. This behaviour is not merely dismissive; it is the very definition of arrogance and unprofessionalism.

In summary, what should have been a thoroughly uplifting and educational experience has instead been marred by organisational failings and a palpable lack of respect for paying attendees. Barbara O’Neil deserves better representation, and so do those who support her work. My sincere hope is that this feedback will prompt genuine reflection and, above all, meaningful change.

Following a.n event hosted by Good Food Project, UK. 
While Barbara O’Neill herself is truly inspiring, the handling of the May event by Good Food Project has been extremely disappointing. Many attendees, including myself, are still waiting for access to recordings over two months later. Repeated attempts to contact the team have been ignored, and it’s upsetting to see such unequal treatment between those who could afford the full week; either financially or with their time, and those who attended only part.

It feels as though certain team members are more focused on profit than on delivering the promised and contracted service, seemingly taking advantage of Barbara’s good reputation. Many questions remain unanswered, yet attention is already being diverted to predominantly promoting the next event.

As others have pointed out, it's particularly troubling to see (and screenshot evidence) staff urging people to defend pricing/value in comments—ironically, while previous guests experiences remain unresolved.
A deeply disappointing experience overall. Many still awaiting finalisation of a service.