Goodreads Reviews 188

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

As an author, I am unable to claim my work, even though I've tried time and time again, and made them aware of the issue repeatedly. In order for an author to claim their name on Goodreads, they... See more

Rated 1 out of 5 stars

Poor app,not at all user friendly - you shouldn’t need to google each time how to add books in your reading challenge. Given up now as wasting precious reading time trying to work with it. Good idea... See more

Rated 5 out of 5 stars

I recently purchased Bon: The Last Highway by Jesse Fink. What a fantastic book. Not only did I learn a lot about Bon Scott, but also the music industry & all people's views & opinions were expressed.... See more

Rated 3 out of 5 stars

I really like Goodreads and find myself using it quite a lot, but for some reason, both the mobile app and the website look like something from the early 00s. Lots of bugs, lots of features that c... See more

Company details

  1. Book shop
  2. Book Publisher
  3. Hobby shop

Information provided by various external sources

See what your friends are reading. Keep track of what you've read and organize your book lists into shelves. Join a book club to discuss your favorite books. A better way to find good books to read!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

188 reviews

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Rated 1 out of 5 stars

I wanted to give a good review

I wanted to give a good review - but they have reviewers on their site who are offensive to other reviewers all the time, but get away with it because some 'like' their posts, and they actually review regularly. Very soon only those reviewers will be left because you can sense that others are fed up with being sworn at all the time if they disagree. If this is what Goodreads want, then OK - they can do without me.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, purchased a book (£90) money taken the 13 days later they cancel the order for no reason and price increased by £30!!!!! Still waiting for my money!!!!

22 November 2023
Unprompted review
Rated 4 out of 5 stars

Easy to figure out and has a great user…

Easy to figure out and has a great user experience. I've used it as an author and as a reader. I'd give it one more star but sometimes the site is glitchy and needs an update or two.

Other than that, their customer service is SO prompt and kind!

14 June 2023
Unprompted review
Rated 1 out of 5 stars

Deleting bad reviews

I am livid at the fact they removed my negative review in a controversial book. I’ll write that same review again and again. You can’t just delete bad reviews because everyone hated something.

7 November 2023
Unprompted review
Rated 1 out of 5 stars

You are Purchasing Ads

I purchased Goodreads using my Apple Pay. However, all I could view was advertisements and could not get back to the book that I was reading after I purchased it.
It is for purchasing advertisements only.

26 October 2023
Unprompted review
Rated 2 out of 5 stars

Questionable support and training of staff on website know how.

I was asking for literal years about how to browse on their site the most effective way. Sending links, images… detailed explanations of what I was encountering and to get a solution. All I can say is after months and months of trying, talking to different staff and advisors, that none of them have a clue about their own website! They were all like oh yes we see how that would be useful to have, yet they had it all along! So all while my queries were valid, they never actually tried to find a solution or to go through the effort of clicking on the links or information provided and to find a work around for me, had they, it wouldn’t have took 18+ months of my own trial and error to figure it out myself. Which could’ve all been avoided. I mean, it is their website afterall.. and their lack of knowledge regarding it is disgusting. Pagination limit my ar*e, I just needed an account. You would’ve knew this if you went out your way to see try find where the extra pages were and upon doing so would’ve been able to advise me, yet you couldn’t find the time! But found enough to send generic mindless emails back and forth which ultimately got me no where. Waste of time.

Other than that, Goodreads is a solid 4/5. But their customer service brings it to a 2 unfortunately. Most your staff all need retraining.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

bot reviews

I have read reviews that are false; they bear little resemblance to the book I've been reading. I believe it's the result of some clever bot scheme. Here's the story of one of the reviewers who praised a pathetic, clumsily-written book:

She posted 19 reviews today, Oct. 15th; She has posted 82 reviews in the past 5 days, which would average out to 5,986 books a year. She posted 209 reviews the day she joined Goodreads, and then took a year and 7 months off to catch up, then posted 108 books on one day, most of them not rated (?).

What a story awaits the author who wants to pursue this reviewer!

15 October 2023
Unprompted review
Rated 1 out of 5 stars

Goodreads is a FAILED Platform violating Trade Law

Goodreads has failed to retract multiple Empty #ReviewBOMBS and False information that is masqueraded by "Librarian Edits" of corruption and illegal violation of Trade Laws on my account!

'FLORIDA RETIREMENT IS MURDER' is being attacked by Illegal and Violation of Trade Secret slander assaults from paid Publishing Industry Executives responsible for the corruption of Ranking & Control #REVIEWBOMB data that is unethical competition and foolish childish bully tactics on a failed social media platform #Goodreads (An Amazon Company)

A Disabled Gentleman with Multiple Amputations, Birth Defects and Deformities living an Honest life to the best of my abilities and serving my Fans with a High Quality Retail Product that is currently averaged at 4.4++ Global Market Rankings on all Retail Platforms.

You can do better #Amazon

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Useless

I can't claim any of my books because someone with the same name as me already has a GoodReads account, so all books published under that name are automatically added to her profile. Since GoodReads are apparently so stupid they have no process at all for two writers having the same name.

6 August 2023
Unprompted review
Rated 1 out of 5 stars

Beware of fake ratings affecting your books.

In my experience, GoodReads is not user-friendly, and the website has crashed multiple times.

By now, GoodReads should have updated the site where only your newest book cover will be shown, not multiple book covers shelved for the same book.

GoodReads has a lot of trolls who purposely give fake ratings on your books. My books had high ratings; then all of a sudden, I found a bunch of one-star ratings on my books. I did report this to GoodReads, but they won't do anything about it. If you’re an indie author, please be aware of this.

28 May 2023
Unprompted review
Rated 1 out of 5 stars

I just noticed that Good reads has all…

I just noticed that Good reads has all of your reviews and comments on every book on google, this is a major breech of my privacy, as I do not want the whole world to see my private reading and comments. This is not good enough and I have emailed them to take them down.

19 May 2023
Unprompted review
Rated 3 out of 5 stars

Potentially a good site but with many mistakes that they refuse to correct

I find Goodreads to be basically a good site. One can have friends that one can easily communicate with. One can update some of one's books.

But there are so many faults.

They do not like one to read more than a very few books at once. Previously one could update all the books one was reading. But somebody new must have been put in charge and that person will not permit updates of more than a few books. This person apparently himself//herself only reads at most a very few books at once and wishes to enforce his or her view on everybody else.

Also, some people "like" one's reviews when one hasn't written them yet! The truth is that they have liked one's updates. But many people like one's updates and it says that they like one's updates. Very strange. I've written to Goodreads several times and asked them to fix this mistake. But they won't. Or else they can't. Under any circumstances, it's extremely frustrating. Because when it says that people have liked one's review before one has written it, then when one has written and posted a review one doesn't know if they actually have read it or not. It says one has, but that was before it was written. So have they read it, or not? Goodreads apparently don't understand that this is a problem or else they don't care, don't want to get things right.

Goodreads could be a great site, if they were only willing to correct their mistakes.

5 April 2023
Unprompted review
Rated 4 out of 5 stars

Overall great site

Overall great site, but I need to complete a captcha to select at what year I've read a book! Seriously?! I am already logged in. Why would I ever need a captcha at a simple selection???

11 March 2023
Unprompted review
Rated 2 out of 5 stars

Very poor mobile site…

I have a mobile account via the Good Reads App and need to change my email address. However, I can't find a way to do this, which is incredibly frustrating.
Also, I've compared the mobile account on the App to the the account on my PC and the menus on my mobile account are very limited.
I started writing a review on my mobile which was apparently saved. However when I came to finish it later, l couldn't find a menu heading for saved draft reviews. Really annoying!

7 March 2023
Unprompted review
Rated 3 out of 5 stars

Account Deleted by Error (not by me)

Hello fellow bookworms,

I recently had a troubling experience with Goodreads. When I try to log in, I receive an error message that "There was a problem. We cannot find an account with that email address." I was able to log in yesterday without any problems, so I am not sure why this is happening, so I submitted a contact form

I received an email from Goodreads support informing me that my account had been deleted. However, I did not request this deletion and was shocked to find out that all of my valuable data and connections on the platform were gone.

I reached out to Goodreads support for help, but they informed me that once data has been deleted, it cannot be restored. This is very concerning to me, as I had invested a lot of time and effort into building my account and connecting with fellow book lovers.

I am writing this post to caution other Goodreads users to be aware of this issue and to ensure that their accounts are secure. It is also a plea to Goodreads to take a more proactive approach to prevent accidental deletion of user accounts and to offer more support to users who have been affected by this issue.

Has anyone else experienced a similar issue with Goodreads?

Michelle Norman
Founder of AnimalsEvent.com

25 February 2023
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! The app has serious security issues and I deleted my profile. I keep getting spam emails from Goodreads and I unsubscribe every time, but to no avail. They keep spamming me. Serious warning if you don’t like being bombarded with unwanted email: have nothing to do with this app!

14 February 2023
Unprompted review
Rated 2 out of 5 stars

Interesting idea, but let down by selling your info.

Thought this was a good site, allowing you to keep track of the books you have read, set reading goals for yourself, even see what friends are reading.

Unfortunately, quickly found the site shares your information on a massive scale. A few days after signing up, I saw a huge influx of spam and scam messages being sent to me e-mail address.
Been reporting and blocking these messages for a 2 weeks now, and there seems to be no end to it.

Definatel has to be this site, as there are no other new sites I've joined in the past few months.

7 February 2023
Unprompted review

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