Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my que... See more
Company replied
Rose Lane, EX32 Barnstaple, England, GB
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Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my que... See more
Company replied
Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.
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Ordered an item online to collect at the store. Went to collect 45mins later, travel time. Only to be told that the had not arrived yet 🤔. There was a basket full of them by the entrance, questi... See more
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I came to find ice blocks and was assisted by Rob to find them then kept thinking of other things, and he assisted me with each. It was really helpful when I couldn't find things or needed to see a... See more
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Rose Lane, EX32, Barnstaple, England, United Kingdom
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Barnstaple store Leo couldn't help us enough very happy with his help and knowledge and customer service 10/10

Reply from GO Outdoors - Barnstaple
Had to go in for a brand new tent due to mine breaking. The staff Leo, Bradley and Kaley were absolutely incredible. They all helped me find the perfect one for me and my pooch and answered all my questions even though I'm sure it gave them a stroke lol. I couldn't have asked for better staff to help me on my mission for a new tent which I brought and absolutely love, so does the pooch. They are super pet friendly which was incredible. Couldn't of had a better first experience with go outdoors than I did that day. Highly recommend all three of them if you ever have any problems or questions they know their stuff.

Reply from GO Outdoors - Barnstaple
I came to find ice blocks and was assisted by Rob to find them then kept thinking of other things, and he assisted me with each. It was really helpful when I couldn't find things or needed to see a toolbox out of its box. He was friendly, fun and helpful. Thanks Rob!
The til staff were also helpful and calm, helping with said cool box out to the car as I carried everything else.
Love the discount and the variety available.

Reply from GO Outdoors - Barnstaple
Our enquiry on entering the store was immediately dealt with. Escorted to the correct aisle and shown available stock and also got further item which was more to our taste. Thank you Ben.

Reply from GO Outdoors - Barnstaple
Kevin was brilliant yesterday. The most helpful member of staff and he knows his stuff.
Thank you Kevin

Reply from GO Outdoors - Barnstaple
fabulous served by Kevin who was superb 👌 gave us great tips and we purchased the pota toilet will be back to purchase new tent ⛺️

Reply from GO Outdoors - Barnstaple
Simple process to order goods online then, click and collect. Competitive prices with the " membership ". Helpful friendly staff when collecting

Reply from GO Outdoors - Barnstaple
Went in to buy some shoes, left with a whole wardrobe thanks to the team, very approachable friendly staff across the board, special shout out to Gabriel for his knowledge, honesty and overall helpfulness also to Julie for being the most friendly retail worker I have ever met (you guys have a seriously rough job sometimes so hats off to you) as well as Simona who served me on the till and helped me get my membership fulfilled, couldn’t have asked for a better experience :))
Also big shout out to the little boy playing the harmonica as I was walking around, definitely need to pay him for his work, excellently setting the atmosphere

Reply from GO Outdoors - Barnstaple
Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.

Reply from GO Outdoors - Barnstaple
Jered was great and they were really good with our kids running around the store whilst we shopped.

Reply from GO Outdoors - Barnstaple
Jeremy at Barnstaple was really helpful helping me try on loads of walking boots. He made my trip a quick and pain free one. Cheers

Reply from GO Outdoors - Barnstaple
I wanted to buy some Merrell sandals. Rob was very helpful and showed me the options. I chose the pair I wanted, was on my way in 10 minutes. Excellent service.

Reply from GO Outdoors - Barnstaple
Everything we needed was in stock, from camping equipment to wetsuits. Good range of sizes and really helpful staff, particularly the lady at the till. Ideal stop for us as we head to the coast.

Reply from GO Outdoors - Barnstaple
Just visited your store and helped by Callum and Kacey who were
Very friendly and helpful.
Will definitely be back.

Reply from GO Outdoors - Barnstaple
Store was well laid out and items easily found.
Staff were very helpful.
Katie was very friendly helpful and efficient. Going out of her way to check if items were in stock.

Reply from GO Outdoors - Barnstaple
Great experience today. Jerermy was friendly and super helpful today ! Came away with a great bargain for my son and I .

Reply from GO Outdoors - Barnstaple
I visited the store on Sunday 26 July to buy walking boots. Kevin was very helpful, very polite and went above and beyond. Well done

Reply from GO Outdoors - Barnstaple
Kevin was very knowledgeable and gave us great advice giving us options we had not even thought about.

Reply from GO Outdoors - Barnstaple
Leo and the team were very helpful thank you.

Reply from GO Outdoors - Barnstaple
We popped into the store today to look for my daughter's first hiking boots, who is desperate to do Snowdon. Served by Kevin who was so friendly, helpful and knowledgeable in what to look for. We will definitely be heading back here for more stuff to prep for our trip! Thank you!

Reply from GO Outdoors - Barnstaple
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