This is a great little shop with super helpful and professional staff. I just bought some walking shoes and Mimi (manager?) assisted me. I tried on a couple of pairs in different sizes and was... See more
Company replied
Location
Switch location32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX Birkenhead, GB
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See what reviewers are saying
Eddie was very helpful and patient showing me lots of pairs of boots while I took a while deciding. Abbie and Adam were also friendly and helpful, giving useful directions etc to other places in Birke... See more
Company replied
Great experience/ customer service! Rang to ask did they have a certain tent in stock as I’d been chasing around trying to find one, they only had two and as I was travelling an hour to come and pur... See more
Company replied
I was served by Abbie today who helped me with replacement sunglasses even though I didn’t have my receipt only a bank transaction she was able to find my receipt and process a replacement pair of sun... See more
Company replied
Company details
- #61 of 79 best companies in Camping Shop
- #64 of 122 best companies in Activewear shop
- #71 of 96 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #25 of 40 best companies in Running Shop
About GO Outdoors - Birkenhead (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
32/34 Borough Pavement, Pyramids Shopping Centre, CH41 2XX, Birkenhead, United Kingdom
- 0151 559 3381
4.9
Excellent
1k reviews
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Birkenhead branch.
I use the Birkenhead branch regularly and the staff are friendly and helpful.
15 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Served today by Abbie
Served today by Abbie. Great little gem of a shop with helpful service always. Thanks again.
16 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Served by Adam
Served by Adam, very helpful, ordered guide ropes which weren't in stock. Picked up on Saturday. Fabulous service.
15 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
This is a great shop with super helpful staff.
This is a great little shop with super helpful and professional staff.
I just bought some walking shoes and Mimi (manager?) assisted me.
I tried on a couple of pairs in different sizes and was very patient with me until I got exactly what I needed.
She explained that joining the Go Outdoors club would discount my purchase so I decided to join and to further benefit I bought some socks which were on offer.
All in all a much better experience (brilliant customer service) than I have in most retailers recently.
I heartily recommend visiting!
15 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great products at great prices and…
Great products at great prices and super friendly staff
7 August 2026
Reply from GO Outdoors - Birkenhead (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
This Birkenhead shop is fantastic
This Birkenhead shop is fantastic. Plenty of Sri l and all staff are so helpful.
I would not go anywhere else Abbie was really great and knew her stuff.
11 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Good service from Abbie
Abbie was very helpful and assisted me choose the right walking shoes I wanted.
13 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly, helpful staff
Eddie was very helpful and patient showing me lots of pairs of boots while I took a while deciding. Abbie and Adam were also friendly and helpful, giving useful directions etc to other places in Birkenhead.
11 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Really helpful and friendly staff
Really helpful and friendly staff, great products and decent price.
25 July 2026
Reply from GO Outdoors - Birkenhead (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service from both…
Excellent customer service from both Adam on the shie section and the lady at the till.
9 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Fab service by Abbie today for our…
Fab service by Abbie today for our scouting trip- including the discounts we could get. Thanks so much for this!!
7 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from Abbie
Fantastic service from Abbie. We rang in advance, she put the shoes away for us. When we got there she sorted out our membership, and helped as much as possible. Many thanks.
7 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
As usual excellent service
As usual excellent service from Eddie and Abbie when we went in to purchase mid walking boots. Always helpful in the Birkenhead store whoever is in the store.
30 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service by Chris and Mimi
Great service by Chris and Mimi. Went the extra mile to help us find exactly what we needed.
2 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Abbie was very helpful and nice to talk…
Abbie was very helpful and nice to talk with, thanks :)
4 August 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very Helpful Staff
I selected a cagoule with what I thought was the correct size. Chris thought otherwise and suggested I try it on there and then. He was right and I was wrong and selected the next size up. So thank you Chris for being so very attentive and helpful
29 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Chris and Eddie
Both Chris and Eddie, were a great assistance and very helpful
30 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service by Chris
Excellent service by Chris, very quick and efficient
30 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
EDDIE was professional and helpful
EDDIE was professional and helpful. Eddie has a good knowledge of the products and guided me to exactly what I required
Thank You
Derek Blackburn BRITISH MILITARY VETERAN
30 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Replacement sunglasses
I was served by Abbie today who helped me with replacement sunglasses even though I didn’t have my receipt only a bank transaction she was able to find my receipt and process a replacement pair of sunglasses. Great and speedy service
25 July 2026
Unprompted review
Reply from GO Outdoors - Birkenhead (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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