GO Outdoors - Bury Reviews 

3,788
•
TrustScore 5 out of 5

4.8

52 Angouleme Way, BL9 0BT Bury, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I was mostly served by Ben on footwear and he was super helpful, friendly, and polite, even though it was early and I was asking lots of questions. All colleagues that interacted with were great. It m... See more

Company replied

Rated 5 out of 5 stars

today I really needed some expert advice Tom and Emily really know there stuff Tom is clued up and lives a life climbing and camping in the most extreme conditions. The advice on the equipment I bough... See more

Company replied

Rated 5 out of 5 stars

We had excellent service by Luca and Neil today. Both were very attentive listening to what we needed and gave us very good advice. They knew, and were able to explain the details of the products we b... See more

Company replied

Rated 5 out of 5 stars

A great shopping experience today… the shop assistant Luca was very helpful and patient… also very caring and thought I may had left a previously purchased item at the clothing rack where we first sta... See more

Company replied


Company details

  1. #61 of 81 best companies in Camping Shop
  2. #61 of 120 best companies in Activewear shop
  3. #66 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #23 of 37 best companies in Running Shop

About GO Outdoors - Bury

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 52 Angouleme Way, BL9 0BT, Bury, England, United Kingdom

  • 0161 393 9361

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(3,788)

37,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to place order online

Easy to place order online, deliver to store, go and collect and try on first to make sure of fit. Always a good experience with go outdoors at bury branch. Thankyou

9 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing customer service

Went to get new walking boots as my last pair finally died on me after over 10 years. Ben was very helpful in finding me the right size as well as try on socks to get an authentic feeling of the boots, as well as answering all our questions and providing recommendations. Went above and beyond with great customer service. I’ve been to this location a few times and have always been satisfied with my visit.

22 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Goods received on time. Staff very helpful

7 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Both members of staff that served me…

Both members of staff that served me were polite, professional and my purchase was made with the minimum of fuss.

8 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Store were very good

Store were very good, even texted me personally to let me know my order was ready. System hadn't sent the automated email.

7 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service and support from Lee…

Excellent service and support from Lee today. Thank you

21 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tom’s knowledge and guidance in…

Tom’s knowledge and guidance in choosing and setting up my bike was superb

19 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good experience

Very good experience

9 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Went to spend a gift voucher

Went to spend a gift voucher. Staff were really friendly and helpful. Found what I wanted, tried on size etc was as the description
Will return again

14 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tom in the bike section was brilliant.

Tom in the bike section was brilliant.
Extremely knowledgeable about the product range

12 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Customer service was class helped me…

Customer service was class helped me and my son out with a bit of fishing tackle and brought it down to the till amazing guy called madi
Appreciate it

14 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant store

Big store. Staff welcoming plenty stock for all needs

7 April 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Camping shopping

As first time campers we came in to buy everything we needed. A lovely member of staff was very helpful and offered us her advice. Same when we were sizing up a bike for our daughter, the man who helped was fantastic

12 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store

Great store - staff always helpful

26 March 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great choice and prices

Great choice and prices
Easy and hassle free delivery
Store I bury isgreat

24 March 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ben at Bury store

Your sales assistant Ben was most helpful today and I am very happy with the purchase I have made

1 April 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good service

Good service, got everything I came for. Only issue I would say is the state of your car park at Bury, lots of broken glass and litter around the bushes. Not a great look for an outdoor store - needs a spring clean.

24 March 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store & staff

The store is well laid out. Had good advice from a chap who clearly knew about tents, & the cashier was helpful & thorough.

22 March 2026
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

paramo ladies jacket

Bought a paramo ladies jacket today, was served by Lee who was very knowledgeable and extremely friendly and helpful, nice to be served by someone with a smile which is rare these days, thanks again Lee

28 March 2026
Unprompted review
GO Outdoors - Bury logo

Reply from GO Outdoors - Bury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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