GO Outdoors - Cardiff Reviews 

Morgan was very helpful finding us the right boots. Informative and personable.

14 days and still no refund. 2 emails sent and still no response. I can safely say i wont use go outdoors again.

Very helpful and courteous from first contact until completion of purchase.
Good price with discount card👌

Had a great experience at Go Outdoors Cardiff today. Came in looking for fishing equipment and advice, Anthony provided excellent customer service and information. He covered all basics for us and assisted in ensuring we get the proper rigs necessary for what we want. Thank you so much and we’ll be back soon!

Best outdoor shop in Cardiff.
Just bought a fishing set from Anthony, he was incredibly helpful. Spent a lot of time giving us all the info we needed and answered all our questions with knowledge and professionalism.
Will definitely be asking for him again when we inevitably come to buy some more gear. 10/10 service.

Helpful staff people are kind and helpful amazing savings

Joe was very helpful and made me feel welcome

Went to go outdoors to get some fishing tackle served by Joe very helpful

Got to mention Morgan G from Cardiff (Newport Road). He was exceptionally knowledgeable and gave me and excellent run down of what I needed for camping with my daughter. Polite, friendly and was great with my 4 year old as well. I came away from the store knowing everything I needed. I've since been back and dropped some £££ based on his recommendations. Thanks Morgan. I know he's saving for a Tentbox type tent, if the powers that be see this perhaps they can help the lad out with this.

Fantastic service. Anthony was extremely experienced, proving really great advice and went out of his way to get the bike ready for us in time for our holiday.

The staff were very helpful and friendly. There was an extensive range of products under one roof for a one stop shop for all your camping, fishing, cycling and other sporting needs.

Quality is perfect I love it

I returned a tent today which I purchased two weeks ago for £548.97. After booking a holiday and arriving to put the tent up only to find grass everywhere it was soaking wet with mould of which I took photos, tried ringing the shop to hopefully exchange at a shop nearby our holiday location and no answer for hours, after waiting 2 days before my call was answered whilst ringing constantly only to be told I would have to take it back to the shop it was bought from. After taking it back today and explaining and informing them we had to buy pegs as there were not enough with the tent and there were half chewing gum packets in the bedroom areas grass absolutely everywhere I was told the tag for returns must have fell off it. No apologies no courtesy vouchers absolutely nothing. I have spent £768.23 plus another sum to buy a toilet, chemicals, toilet roll in total including the tent in your store and will never return! Absolutely disgusting customer service.

Joe Castle has been really helpful and a pleasure to deal with and has great knowledge of fishing .

Great fast service for click and collect

Visited Go Outdoors just to look around and get an understanding and ended up coming out with a tent and some accessories for our upcoming first camping trip. All thanks to Mel & Ben's patience and help. I must have asked 100 questions or more and they were always happy to help. Definitely going to Cardiff branch again for my camping needs!

Can’t fault the help from Joe. Brilliant from start to finish the guy knows his stuff. Customer service is on point

MORGAN. T at Go Outdoors Cardiff was out of this world, fantastic!!! My son needed new trekking shoes as we found out three days before he was going to Scout camp. This of course made my husband and myself very stressed out with this small matter (sad but true). MORGAN. T was knowledgeable, patient with us and made our son’s decision easier on foot wear. He spent a lot of time and effort with us and I actually felt sorry for MORGAN. T to put up with us. This is why I had to write this and say,”BIG, BIG, THANK YOU TO YOU for making my life easier with my family MORGAN.T !!!”

Very happy with my item awesome quality and can’t wait to use it. And the delivery service was great too, thanks . Jay

Came into the Newport Road store today to buy a bike for short commutes. Anthony was very helpful and knew exactly the type of bike I should go for. Well priced as well :) Would highly recommend!