GO Outdoors - Carlisle (Express) Reviews 

Amy was friendly, chatty and knowledgeable.
Clean and well stocked store.

I needed some new walking boots and we were traveling through Carlisle. I needed a wide fit because of a problem with my foot. The young man at Carlisle gave me lots of advice and spent time explaining. I really appreciated his time. So a big thank you and the boots are great

As longstanding customers, this was our first time in the Carlisle store.
Sarah was brilliant, professional and friendly.
No one could have done better.

Outstanding service and desire to go beyond.
I purchased a pair of Merrel running shoes but when I got home and tried them round the house the right hand shore was tight in the toe. Unfortunately I had put the box and packaging in the bin but I rang the shop fully expecting them to say sorry etc. The shop assistant went out of her way to offer a solution nd asked me to return to the shop. She then offered to exchange the shoes for a larger size but retain the new box. I accepted the offer and now have a fine pair of proper sized shoes.

Went in for a browse with the summer months approaching,member of staff dealt with my questions with patience and politeness.
Will be making some purchases in the next few days

Excellent service, staff treat me very well and with respect.

Reserved to fleece tops to pick up from store. No eye contact from male assistant. He asked whether I needed a bag, which I didn’t. Made no attempt to fold the garments or hand the garments to me. When I got home realised there was a security tag in one top. Did not alarm when I left the shop. It now means I need to make a return trip to have the tag removed. Disappointing customer service.

Lovely customer service in Carlisle

Good choice and range of products at affordable price.

Great place to shop when you need your outdoor gear

Bought nice gloves and beanie friendly staff

Very friendly & knowledgeable staff, approachable and professional.

The staff, especially Sarah, were very friendly and profession with a great willingness to help. The whole experience was great.

A lovely store with very helpful staff. Nice to be in a store that isn't crammed full, you could actually see what was there. Plenty of good offers too, which is always nice

Sarah was so helpful and friendly when I bought my walking boots and socks. I’m grateful she reminded me my Go Outdoors discount card had expired so I signed up straight away for a new one. Great shop

Find Go Outdoors sell good equipment, most at reasonable prices. Been using them for five or six years for camping gear and don't regret an instance. They're very helpful, with no difficulties when I had to return goods.
Their Click and Collect service works fine - prompt service.
Been waiting more than a week for another company to get in touch about a gas cylinder- not even an email.

Staff were very helpful

Was looking for a warm hat as the cold was hurting my ears. Went into Go Outdoors was helped by Sarah found a cosy warm hat that covers my aching ears great service