I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... See more
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See what reviewers are saying
Michael was super helpful when I was trying on my shoes, offered some great advice with my foot shape and types of walking boot to help
Company replied
Just wanted to say that I had a great experience shopping at Go Outdoors Chesterfield. Sometimes when you go into a shop you’re hard pressed to find someone to help. Richard at Go Outdoors acknowled... See more
Company replied
The assistant ( Dan) stopped what he was doing to help us. He was knowledgeable, personable and listened to what we were asking for. Nothing was too much trouble, A very nice shopping experience.
Company replied
Company details
- #60 of 80 best companies in Camping Shop
- #61 of 122 best companies in Activewear shop
- #70 of 94 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 38 best companies in Running Shop
About GO Outdoors - Chesterfield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
The Spires Retail Park, S40 2WG, Chesterfield, United Kingdom
- 01246 932107
4.8
Excellent
3k reviews
Asks customers to review
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Michael was super helpful when I was…
Michael was super helpful when I was trying on my shoes, offered some great advice with my foot shape and types of walking boot to help
25 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I rang to see if a Burghaus Adhara 500…
I rang to see if a Burghaus Adhara 500 was in stock (website said 3) the gentleman who answered said he’d go check. He confirmed and placed it behind the tills ready for me to collect. All the staff I came in contact with were fantastic and welcoming. Will definitely be using this store again
25 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Bridget at the bike workshop was very…
Bridget at the bike workshop was very helpful. I came with a problem and left 15mins later with the problem fixed. My local bike shop was quoting 3 weeks.
23 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Welcoming
Welcoming, well laid out store. Good discount in sales. Helpful and courteous staff, and found what we were looking for.
21 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Helpful staff
3 August 2026
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Michael was a very helpful member of…
Michael was a very helpful member of staff answering all of the questions and helping with members queries and helped make all the right choices so thankyou so much for all of your help today
18 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Dans the man.
The assistant ( Dan) stopped what he was doing to help us. He was knowledgeable, personable and listened to what we were asking for.
Nothing was too much trouble, A very nice shopping experience.
16 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Susie was great on the pay desk
15 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great store because of their staff!
Was served today by Michael and I have to say what a great addition he is to your team! All your staff are always great and helpful but this young man is just a delight! Super knowledgeable and nothing was too much trouble, may the world be full of more Michaels
14 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Michael was very friendly and helpful
Michael was very friendly and helpful. He knows a lot about the boots, trainers and walking shoes.
11 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Go outdoors Chesterfield- staff…
Visited Go outdoors Chesterfield- staff member Richard was amazing, bringing out several hiking boots and trail trainers. Very satisfied and bought 3 pairs.
8 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Easy to order online
Easy to order online. Chose to click&collect as this service is free.
Easy pick up.
Everything was quick with no hassle.
25 July 2026
Reply from GO Outdoors - Chesterfield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Following months of searching for the…
Following months of searching for the correct walking shoe by ordering on-line and returning due to inadequate fit, Go Outdoors finally reached the best outcome with the assistance of Dan. Dan was extremely professional, patient and understanding of my requirements. I would highly recommend Go Outdoors for your needs and consider yourself very lucky if you meet Dan.
2 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Chesterfield
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Just wanted to say that I had a great…
Just wanted to say that I had a great experience shopping at Go Outdoors Chesterfield. Sometimes when you go into a shop you’re hard pressed to find someone to help. Richard at Go Outdoors acknowledged himself to us in case we needed help, but wasn’t pushy at all, when I’d had a good look round he helped me find some walking shoes and cleared up a query on the price, and was so friendly and helpful, I’d definitely shop there again! Thankyou!
1 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Richard at the chesterfield branch was…
Richard at the chesterfield branch was amazing, nothing was too much trouble for him. He went out of his way to assist me incredible customer service
Well done Richard
1 August 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Thank you Luke for all your patience…
Thank you Luke for all your patience during my purchase of the polygon gravel bike. Keep up the great customer service 👍
30 July 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service
Really clearly explained the membership, friendly and quick service. Thanks!
31 July 2026
Unprompted review
Reply from GO Outdoors - Chesterfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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