Shop is well laid out, easy to navigate and items are reasonably priced,a great shopping experience.We were served by Jane today who was very pleasant and cheerful also very informative and helpful. 1... See more
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Went to my local Gooutdoors in Edinburgh to buy some stuff.I've been served by all smiley Jane,very friendly woman.Apart from always getting what I need in store,people like Jane are the reason to sho... See more
Company replied
I order my stuff on web site to pick up in shop sent email order was there went pick up at my on convenience only had to pay the coast of the items
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Late in the evening I was searching for a down jacket and the young man helping me was very helpful and knowledgeable and also drew my attention to one remaining suitable jacket in the sale, saving me... See more
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Company details
About GO Outdoors - Edinburgh
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit D, 65 West Harbour Road, EH5 1PW, Edinburgh, United Kingdom
- 01313 706885
4.8
Excellent
3k reviews
Asks customers to review
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Jane was very patient and helpful!
8 July 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Shanna from the Edinburgh store was…
Shanna from the Edinburgh store was excellent with me in store today and is a credit to the company excellent member of staff
6 July 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I’ve been a member of Go outdoors for…
I’ve been a member of Go outdoors for years now and always had great service,great products and great value for money,you can’t go wrong with Go outdoors,love it!
28 June 2026
Reply from GO Outdoors - Edinburgh
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great product fast delivery and the man…
Great product fast delivery and the man at Edinburgh go outdoors bike department named rain was extremely helpful and efficient
29 June 2026
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful staff and Jane at the…
Very helpful staff and Jane at the checkout was lovely!
2 July 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Service fine.
All be it no issues with service, its disappointing that blue light card cannot be used alongside membership
16 June 2026
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very good range of products & helpful staff!
Very good range of products. Really helpful store assistants. Inga at the till was really helpful in providing tent care leaflet and letting me know about the discount for families with children in guides/scouts.
28 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great service at the till from Zach!
28 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
We were in the Edinburgh Go Outdoors on…
We were in the Edinburgh Go Outdoors on Wednesday to look at tents for our Scout Group. Thanks for the help from Stuart his knowledge of the products and helpfulness made the decision easier.
Also Ennso on the checkout was just great.
24 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Good selection of everything you need…
Good selection of everything you need for great camping experience.
15 June 2026
Reply from GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience
Great experience! Stuart was incredibly attentive and knowledgeable, helping me choose the right camping stove setup for my needs. He also shared some excellent tips on hiking routes and destinations in the Scottish Highlands, which was greatly appreciated. The customer service was outstanding, and I’d highly recommend shopping at Go Outdoors Edinburgh.
16 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Jane was at the till very kind and…
Jane was at the till very kind and helpful
14 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great range and very helpful staff
Great range and very helpful staff, particularly Jane.
14 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jane was at the till very helpful and…
Jane was at the till very helpful and friendly
9 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jane made our visit really worthwhile
Jane made our visit really worthwhile, she got us a big discount abd she was very helpful
8 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Worth the journey!
Travelled from the Scottish Borders to Edinburgh Go Outdoors. Well worth it! Helpful staff, good selection of mens Berghaus, Rab and North Face fleeces and tops. Good prices too with members discount.
7 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Brilliant…love this place for all…
Brilliant…love this place for all camping and outdoor clothing needs..helpful staff including Isla on till..
25 May 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Arran was so so helpful what a gem!
3 June 2026
Unprompted review
Reply from GO Outdoors - Edinburgh
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Go here
Very helpful staff and a huge range of quality goods at great prices to choose from.
27 May 2026
Reply from GO Outdoors - Edinburgh
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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