This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I fe... See more
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This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I fe... See more
Company replied
Customer service provided by Lewis was amazing! He went above and beyond to make sure we got the right walking shoes and showed incredible lived experience which was very reassuring, thankyou Lewis!
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Took my grandson to buy fishing hooks and bait. We are complete beginners, Robbie talked us through what we needed and taught us both, in great detail, how to use the equipment, even how to knot the... See more
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Picked up an online order on Monday, the tent is great, very happy with it. Went back on Wednesday to buy some more stuff but the guy at the till was an unpleasant person. He couldn't find my membersh... See more
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Written by the company

Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, United Kingdom
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Harry really helped us, going out of his way to sort out an issue with returning an item and then helping us find the other things we needed to buy in store. Thank you!

Reply from GO Outdoors - Exeter
Customer service provided by Lewis was amazing! He went above and beyond to make sure we got the right walking shoes and showed incredible lived experience which was very reassuring, thankyou Lewis!

Reply from GO Outdoors - Exeter
Igor at the Exeter Go Outdoors was very helpful and knowledgeable. He helped to point me in the right direction with fishing and answered all of my questions.

Reply from GO Outdoors - Exeter
Spent over £300 and got discont with go card,but got none with the caravan and motorhome club,beware

Reply from GO Outdoors - Exeter
This was my first visit to Go Outdoors Exeter, to buy my first pair of walking boots. I was served by Alfred who was approachable, friendly and very helpful. He gave me advice and knew his stuff. I felt as if I was in good hands and was very pleased with my purchase. Thanks to the amazing way Alfred took care of me today, I'm now going to become a member and shop here again.

Reply from GO Outdoors - Exeter

Reply from GO Outdoors - Exeter
Alfred did very well helping me to find the right sort of walking boot. Thank you.

Reply from GO Outdoors - Exeter
Today I was served by a very helpful and informative employee, Sam T at Exeter Marsh Barton, he offered good service and recommendations, a great ambassador for Go Outdoors.

Reply from GO Outdoors - Exeter
Great helpful knowledgeable service from Larry.
Please give him credit!

Reply from GO Outdoors - Exeter
Summer was a really good sales assistant. We had issues getting the Klarna to work but she handled it really well.

Reply from GO Outdoors - Exeter
Took my grandson to buy fishing hooks and bait. We are complete beginners, Robbie talked us through what we needed and taught us both, in great detail, how to use the equipment, even how to knot the hook onto the line, easy to follow instructions, giving me and my grandson confidence which enabled him to have a wonderful afternoon fishing! Thankyou for your time, support and expert knowledge!

Reply from GO Outdoors - Exeter
I went in to GoOutdoors and wanted to browse. In many stores like this, the staff are pretty apathetic and don’t really engage. A young lady passed me to Harry, who was very knowledgeable about roof tents and boxes. Sam helped me with tables and a fridge and Alfred - who was on the checkout - was superb. They were all engaging, knowledgeable and very helpful and any store would benefit from having staff like those at GoOutdoors Exeter. Well done to all and thanks.

Reply from GO Outdoors - Exeter
At your Exeter, Marsh Barton, branch I was assisted by one of the Store Colleagues called Larry to purchase hiking boots. He was super helpful and used previous customer experiences to aid me in buying boots that suit my needs. I eventually decided to go up size and am genuinely very happy with my choice.

Reply from GO Outdoors - Exeter
Robbie in the Exeter fishing section, was excellent. We had no idea what we needed. He knew the local area and advised what we'd need. Walked out with good quality fairly priced equipment. Now happily fishing the canal. Perfect

Reply from GO Outdoors - Exeter
Alfred at the Exeter Branch was great! He brought me all the walking shoes I asked for and was very friendly and knowledgeable. Nothing was too much trouble! He gave sound advice and was very helpful and patient. An excellent member of staff!

Reply from GO Outdoors - Exeter
We were helped by Alfred at the Exeter branch - knowledgeable, polite - a pleasure.

Reply from GO Outdoors - Exeter
Amazing experience, great customer service (thank you Alfred!) will be shopping again

Reply from GO Outdoors - Exeter
I came back in again with my third broken Berghaus bedroom tent pole! Luckily for me a really helpful man, his name is Jake took a lot of time and trouble to find me a replacement pole out the back. No spares so I brought a replacement pack with discount kindly given by Jake as I had to buy a pack. Jake then took everything out the back and replaced/fixed my broken poles. What a star! 🤩

Reply from GO Outdoors - Exeter
Harry was helpful and informative. Knew his stuff and more than happy to help. Good service, good experience.

Reply from GO Outdoors - Exeter
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