Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... See more
Company replied
Location
Switch location2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
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See what reviewers are saying
What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... See more
Company replied
Dealt with Jake a couple of times now and his friendly knowledgable approach was fantastic. Recommended gear based on what we needed.
Company replied
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #63 of 121 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Halifax (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, United Kingdom
- 01422 413646
4.8
Excellent
594 reviews
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Very friendly staff
Very friendly staff. They explained the membership card and discounts. Nice products. Clean tidy and organized store.
11 October 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Staff were so helpful
Staff were so helpful. Jake knew exactly what I needed gave fabulous advice on washing and care of the coat. The person on the till was again really helpful with proving me the information for the membership (think his name was Sam). Would highly recommend this store.
2 October 2025
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
We went to Go Outdoors in HalifaxGreat choice and excellent value for money.
We went to Go Outdoors in Halifax, looking for a pair of lightweight walking shoes. The staff, EMILY and STEVE, were very helpful and pleasant, giving invaluable advice and assistance. We came away with a great deal more than we went in for, and all of it of very good quality and at brilliant prices!
Shopping at Go Outdoors in Halifax is always a great experience. Thank you EMILY and STEVE -)
9 October 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Efficient, friendly service. teve were efficient and…
Emily and Steve were efficient and friendly. Shoes were in stock. Rejoined club and got good discount on latest pair of favourite walking shoes, Merrell Moab 3 GTX.
9 October 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good friendly service by Jake and…
Good friendly service by Jake and Steve, honest advice about costs and benefits of different shoes, did not automatically push the most expensive
29 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Small store good range of boots
Small store but a good range of walking boots. Nicola was very helpful with advice on fit and size and happy to let me try quite a variety! Thank you
1 October 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Top staff at the Halifax store
The order form was straight forward
They had it in stock
Super efficient at the shop when I pick up my order
28 September 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Steve from Halifax go outdoors
Was just nice to go into a store get what I need and have great help from Steve, who found exactly what I needed and we had good chat about school uniform
16 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Quality Service from Friendly and Knowledgeable Staff
I had a great experience at the Halifax Go Outdoors store. Steve and Alex were really helpful — they not only guided me to the right type of gloves I was after but also found me a better, on-sale option that saved me money. Excellent customer service and very friendly staff.
19 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff and products.
18 September 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Jake was very helpful in choosing the…
Jake was very helpful in choosing the walking boots I was looking for. He also gave me useful tips for the boots.
All in all a good experience.
18 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Really helpful advice from Alex and…
Really helpful advice from Alex and Steve when buying a new rab jacket
13 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Pleasant and helpful staff
Pleasant and helpful staff, got exactly what I needed, left very happy
13 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service and advice
Receieved great service and recommendations from Jake regarding walking shoes saved my girlfriend from non-waterproof shoe horrors! Shoes are ofcourse great quality and provide the protection required. We were recommended to get the membership that neither of us were aware of prior to visiting and Steve set that up quickly and efficiently. We will definitely be returning!
11 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, very efficient and competent as ever. Have used this store since it opened and have always found the staff very knowledgeable and friendly. I also appreciate the continuity of staff at the branch, so much so that they now recognise me when I walk in!
3 September 2025
Reply from GO Outdoors - Halifax (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alex and Steve were really friendly
Alex and Steve were really friendly, informative and helpful, signed me up for a Go Outdoors card and I got just what I needed!
9 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great customer service
Great customer service from the guys in the store. Double checking I had the correct chair. Lo and behold I didn't! Saved my bacon on my trip for certain. You don't get that online.
7 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Visited the Halifax store today to buy…
Visited the Halifax store today to buy some clothing for an upcoming walk up Ben Nevis for Overgate Hospice. Jake, the Manager, was extremely knowledgable, informative and charming and helped me make sensible choices for my trip. Really pleased with everything I bought and was delighted with the excellent customer service. Can’t recommend enough.
6 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The staff are absolutely fantastic very…
The staff are absolutely fantastic very helpful knowledgeable and friendly 👍
5 September 2025
Reply from GO Outdoors - Halifax (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service
Great service when visiting from Steve, helpful, friendly and clear with his advice
3 September 2025
Unprompted review
Reply from GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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