I was helped by Tricia in selecting the best treatments for my footwear. She was very helpful and the store had the right products for my specific needs. The shop has a wonderful selection of camp... See more
Company replied
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My son and I went into the Go Outdoors store at Llandudno. We were greeted by Jet who asked politely if he could help. After showing us where the items were he left us alone to browse in our ow... See more
Company replied
The online order was fast, the shoes arrived in my local store, Llandudno. The staff at Llandudno were very polite and effective. The sandals fit perfectly.
Company replied
Outstanding customer service from Ashley. Made to feel very welcome and he was on hand to assist me with any questions I needed to ask. Ashley was extremely helpful, friendly and polite. I would cert... See more
Company replied
Company details
- #60 of 80 best companies in Camping Shop
- #61 of 122 best companies in Activewear shop
- #70 of 94 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 38 best companies in Running Shop
About GO Outdoors - Llandudno (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
34 Mostyn Street, LL30 2RP, Llandudno, United Kingdom
- 01492 552111
4.9
Excellent
833 reviews
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Helpful and patient staff
Ashley was very patient while we tried on a number of different walking shoes, and was very helpful explaining the differences between various ones. Would definitely return.
22 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
The online order was fast
The online order was fast, the shoes arrived in my local store, Llandudno. The staff at Llandudno were very polite and effective. The sandals fit perfectly.
15 August 2026
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great service from Ashley
Great service from Ashley, good range as well
23 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Jet was knowledgeable
Jet was knowledgeable , articulate and helpful. Service was quick and efficient.
21 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Great Service at Llandudno Store
My son and I went into the Go Outdoors store at Llandudno.
We were greeted by Jet who asked politely if he could help.
After showing us where the items were he left us alone to browse in our own time. I felt under no pressure and it was a pleasant experience
Diolch
19 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jex was very helpfull and nice😊
Jex was very helpfull and nice😊. Thanks from your German Customer👍🏻
18 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great Service
Excellent service and knowledge of the staff. So pleasant and helpful 🥰❤️
9 August 2026
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Meindl Kansas gtx…
I have a pair of Meindl Kansas gtx boots which are 6years old and soles coming off. We went in and spoke to Jet. He said they still do that boot. He went outback found my size 👍👍👍 and sale done. Jet was very helpful and friendly a good assist to your team.
13 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service by Tricia today
Great service by Tricia today. She was very friendly and helpful. I found everything that I wanted and at a good price as well. I recommend signing up for the members card, as you get even better savings.
14 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service...
A young lady called Charlotte helped us enormously to get a couple of bargains today at GoOutdoors. Great service and an excellent price.
13 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Suggested joining the club to get the…
Suggested joining the club to get the savings. Very helpful with extremely pleasant and chatty demeanour.
12 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Charlotte was vety helpful in helping…
Charlotte was vety helpful in helping me with my loyalty card which was not working. Got it sorted and friendly customer service
4 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
They had the perfect shoes for our next hike
They had the perfect shoes for our needs and helped us well along the way. Charlotte offered great advice. 🙏
26 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent Customer Service Tricia
I was helped by Tricia in selecting the best treatments for my footwear.
She was very helpful and the store had the right products for my specific needs.
The shop has a wonderful selection of camping, outdoor clothing and equipment plus walking shoes.
Give them a look you won't be disappointed!
Mike a happy customer 😀
2 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Outstanding customer service from…
Outstanding customer service from Ashley. Made to feel very welcome and he was on hand to assist me with any questions I needed to ask. Ashley was extremely helpful, friendly and polite. I would certainly shop there again and a visit to the Llandudno branch is highly recommended.
1 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful finding a wetsuit for my…
Very helpful finding a wetsuit for my son. Good value.
23 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great staff!
I was served today by Jet. He was incredibly helpful, polite and knowledgeable. He was patient when I couldnt remember my member details and helped me to figure it out. An asset to your Llandudno store. Each time I visit this store, all staff are very polite and helpful. Nothing is too much trouble!
17 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
really helpful staff
really helpful staff. New at the job but very attentive
16 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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