GO Outdoors - Llandudno (Express) Reviews 781

TrustScore 5 out of 5

4.9

34 Mostyn Street, LL30 2RP Llandudno, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Pleasant welcoming staff upon entering . Well laid out store . Good selection of quality products . Staff have good knowledge of items on show , with every question I had regarding specific criteria... See more

Company replied

Rated 5 out of 5 stars

Warmly welcomed when entering the store. Staff allowed the time to browse and were extremely helpful without being overbearing. Tricia was very knowledgeable and helpful. Store was well laid out with... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in and asked for assistance, Helen couldn’t have been more helpful. She had excellent knowledge of their products in all departments, and initially only wanting a new coat, He... See more

Company replied

Rated 5 out of 5 stars

Shopping in Llandudno for waterproof over trousers - the only shop who had them in stock on the shop floor in several sizes for me to try was Go outdoors. They have generally had what I've wanted wh... See more

Company replied


Company details

  1. #52 of 84 best companies in Camping Shop
  2. #43 of 127 best companies in Activewear shop
  3. #46 of 105 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #5 of 7 best companies in Horse-Riding Service
  6. #19 of 41 best companies in Running Shop

About GO Outdoors - Llandudno (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 34 Mostyn Street, LL30 2RP, Llandudno, United Kingdom

  • 01492 552111

4.9

Excellent

TrustScore 5 out of 5

781 reviews

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Rated 5 out of 5 stars

Good selection

Warmly welcomed when entering the store. Staff allowed the time to browse and were extremely helpful without being overbearing. Tricia was very knowledgeable and helpful. Store was well laid out with a good selection of products. Both husband and I left happy with our purchases.

20 March 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Pleasant welcoming staff upon entering …

Pleasant welcoming staff upon entering . Well laid out store . Good selection of quality products . Staff have good knowledge of items on show , with every question I had regarding specific criteria I needed from a product , were answered swiftly . Discounts are also available on a variety of products , and I purchased the item I was looking for . A very pleasant lady , Tricia , was the salesperson who dealt with me at the Llandudno store .

21 March 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Choosing new walking shoes …

Chantal at the Llandudno store was very knowledgeable and helpful.
She was the ideal sales assistant.

16 March 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good choice

Good choice. Ashley was very helpful.

12 March 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff member Helen

Very helpful staff member Helen, found us exactly what we were looking for.

2 March 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Staff Great Store

From the moment I walked in and asked for assistance, Helen couldn’t have been more helpful. She had excellent knowledge of their products in all departments, and initially only wanting a new coat, Helen’s assistance led to me buying new boots and pants along with other accessories too. She was very friendly and professional and I spent about an hour in the shop trying different things and having a good chat. Would highly recommend this store and especially Helen, she was fantastic.

27 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing staff

Amazing staff, very helpful and knowledgeable

27 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helen served me today

Helen served me today, I purchased some walking boots. She was so helpful, kind and very friendly. She even asked if and when we were passing would we call in to see her. We certainly will.
What a lovely lady,
Thankyou Helen

20 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Extremely happy

Went to Go outdoors in Llandudno on Tuesday 17th Feb after 4 o'clock. I was looking for some excellent walking shoes. Martin listened to my needs, tried on the first pair he brought me and they were the ones I bought as they were perfect. And, Martin was due to finish at 4.30 (I didn't know this at the time) but he stayed with me till well after this time to ensure I was really happy with my choice.

17 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely gentleman served me (Ashley)

13 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great selection and very friendly approachable staff.

We were looking for new footwear today and the support from Chantal was second to non. Chantal was friendly and approachable, spent time with us and listened to our needs. She was able to offer her expertise and knowledge of the products so we could make an informed choice. Thank you Chantal.

12 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

New waterproof trousers

Shopping in Llandudno for waterproof over trousers - the only shop who had them in stock on the shop floor in several sizes for me to try was Go outdoors. They have generally had what I've wanted when I've wanted it for regular dog walking.
Today was no exception. Ably assisted by Tricia in a professional and friendly manner.

9 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ashley was a star

Went in today and spoke with Ashley, really friendly guy who had amazing customer service in regards to my purchase. Much Appreciated ❤️

8 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ashley was extremely helpful

Ashley was extremely helpful, polite and kind. Cheers mate 5 stars

6 February 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Extremely happy

I had the privilege of dealing with Tricia. Very new to this hobby and did not have a clue what to look out for. She spoke at great lengths and not just to make money for the store, but from using her own experience. I've now got the perfect boots for my adventures. Refreshing to have helpful staff that actually know what they are on about!

16 November 2025
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The lady called Helen was very…

The lady called Helen was very knowledgeable and extremely helpful.

27 December 2025
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

First time buying from go outdoors and…

First time buying from go outdoors and I got the membership for a fiver went in to purchase some hiking kit and my card haddent arrived the staff were amazing and understood the problem and used the store one so i wouldnt have to splash out the extra cash
The staff themselves were polite and friendly going the extra mile to help

21 January 2026
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ashley the young man serving went above…

Ashley the young man serving went above and beyond to help my husband to choose the correct walking stick for his needs. Excellent service.

24 January 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was served today by Helen who was…

I was served today by Helen who was very helpful and friendly. She is a credit to your business

26 January 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great shopping experience today thanks…

Great shopping experience today thanks to Martin for helping me👍👍👍

27 January 2026
Unprompted review
GO Outdoors - Llandudno (Express) logo

Reply from GO Outdoors - Llandudno (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

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