GO Outdoors - Lowestoft (Express) Reviews 62

TrustScore 4.5 out of 5

4.7

London Road North 71, NR32 1LS Lowestoft, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I visited the store in Lowestoft yesterday (12/03/26) and found it a good experience, the store was clean and tidy. The gentleman member of staff was very polite and was able to help me buy the right... See more

Company replied

Rated 5 out of 5 stars

While on a visit to Lowestoft I popped into Go Outdoors to have a browse! However with the friendly help of staff ,in particular Hilary. and her indepth knowledge of stock, I eventually left that stor... See more

Company replied

Rated 5 out of 5 stars

Harri was really helpful and definitely knew his stuff. No hard sell, gave his honest opinion on women’s walking boots and then left us to make our choice. Wouldn’t hesitate to recommend going to see... See more

Company replied

Rated 4 out of 5 stars

I was look after in a quick helpful polite manner. The boots I bought are of excellent quality. They are replacing an 8year old pair of treking boots. So walking regularly on all manner of surfaces... See more


Company details

  1. #52 of 84 best companies in Camping Shop
  2. #43 of 127 best companies in Activewear shop
  3. #46 of 105 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #5 of 7 best companies in Horse-Riding Service
  6. #19 of 41 best companies in Running Shop

About GO Outdoors - Lowestoft (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • London Road North 71, NR32 1LS, Lowestoft, England, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I visited the store in Lowestoft…

I visited the store in Lowestoft yesterday (12/03/26) and found it a good experience, the store was clean and tidy. The gentleman member of staff was very polite and was able to help me buy the right product for my needs.

12 March 2026
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My first experience in go out doors Lowestoft

Got some trousers had to try them on .very good selection all price ranges . Very helpful staff

4 February 2026
Unprompted review
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful as always

Very helpful as always, perfect gloves for the conditions

5 January 2026
Unprompted review
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thanks Harri

Harri was really helpful today when I purchased some walking boots for my daughter. He wasn’t pushy and was patient with us. I appreciate his help. All the staff seemed friendly and welcoming.

9 November 2025
Unprompted review
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff, as always.

Very helpful lady staff member helped me sort out sizing as I was buying for my partner.

27 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very prompt service

Very prompt service , helpful and professional.

11 October 2025
Unprompted review
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely staff

Lovely staff. Very helpful and efficient.

15 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely shop with friendly helpful…

Lovely shop with friendly helpful staff. I was looking for a warm style jacket and the staff advised me on the best options.

11 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The lady serving was very helpful

The lady serving was very helpful, she has worked here for several years and is a good team member!

11 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Helpful staff

Friendly, helpful staff.
The lock on the fitting room door was difficult to use, otherwise a pleasant shopping experience.

8 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Service at Lowestoft was outstanding

Service at Lowestoft was outstanding
And the garment appears to be of good quality

8 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Happy customer.

I was very pleased to have purchased 2 shower proof coats that were reduced. They fit well and in nice colours. So pleased I joined the Outdoor club.they would have been full price otherwise. I look forward to buying more bargains.

1 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent Staff, excellent goods, excellent prices.

Fantastic staff in the Lowestoft branch, they know their subject matter and are helpful, polite & ready to answer any enquiries no matter how daft. The items are good quality, fairly priced. It's my go to shop for all my outdoors needs. 100%

2 October 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I continue to buy Go Outdoors clothing…

I continue to buy Go Outdoors clothing and footwear from Millets store in Lowestoft .. The staff are very friendly and always helpful when questioned about the store products .. Go outdoors is the best on the market place when looking for outdoor products .. Highly recommended 👍

29 September 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really good customer service!!

Really good customer service!!! Would highly recommend

26 September 2025
Unprompted review
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely shop assistant helped to sort…

Lovely shop assistant helped to sort out my purchase requirements

17 August 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff.
And a very good selection to choose from.

9 August 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Smiles, service and more smiles

Good, friendly staff. Excellent prices, especially with the membership which has saved me a couple of hundred pounds already and will continue to bring me back to your door again and again.

17 July 2025
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Lowestoft (Express) logo

Reply from GO Outdoors - Lowestoft (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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