Lovely store. Staff are always welcoming and helpful. I had a very good experience sourcing reliable, affordable walking boots today. Anders knew his stuff and was also very knowledgable about reliabl... See more
Company replied
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Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service... See more
Company replied
Excellent service today when I bought five camping chairs. The staff (Eathan and Chloe I think) were extremely courteous and helpful, Will definitely be back
Company replied
I purchased my order on line. I found the website hard to use as it kept charging full price for the garment and not recognising my membership number I have been a member for a couple of years now.... See more
Company replied
Company details
- #55 of 78 best companies in Camping Shop
- #54 of 123 best companies in Activewear shop
- #58 of 94 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #6 of 7 best companies in Horse-Riding Service
- #22 of 39 best companies in Running Shop
About GO Outdoors - Macclesfield (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
45 Mill Street, SK11 6NE, Macclesfield, United Kingdom
- 01625 460197
4.9
Excellent
952 reviews
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Great service
Olly was knowledgeable and helpful as well as being very polite and welcoming.
1 August 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Lovely store. Good range Helpful staff
Lovely store. Staff are always welcoming and helpful. I had a very good experience sourcing reliable, affordable walking boots today. Anders knew his stuff and was also very knowledgable about reliable repair services. There was no pressure to purchase. Always a good range of products for both the casual trip or the more serious, technical outdoor adventure.
27 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Friendly and helpful
Assistant helped me find exactly what I wanted quickly and without fuss. Always very friendly and helpful in this store.
18 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service by Chloe
Great service by Chloe, friendly, informative and non-pressured, very pleasant shopping experience, thank-you.
26 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great service from all staff
Great service from all staff. Very helpful, nothing too much trouble
25 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Five Star Service
Excellent service today when I bought five camping chairs. The staff (Eathan and Chloe I think) were extremely courteous and helpful,
Will definitely be back
24 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fabulous customer service!
Fabulous customer service from Ethan, Harvey and Olly. All very helpful and super-knowledgeable. Thank you! Highly recommend this branch.
22 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Harley did a great job finding the…
Harley did a great job finding the right shoes for me.
18 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
great customer service from Harley
great customer service from Harley, he found us exactly what we wanted in the correct size. All the staff were very helpful and we also got a Scouting discount! Will be back again.
9 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great shop with an excellent selection.
Great shop with an excellent selection.
good discounts for members club.
Ethan was an excellent salesman. Thank you.
5 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff and service
Staff and service, Anders was really helpful and great to deal with
1 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Anders and everyone else sas so helpful…
Anders and everyone else sas so helpful in finding the correct walking sandals for me
1 July 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Fantastic employee
Great experience shopping with your employee today, she provided advice on correct shoes/socks and demonstrated how to fit my rucksack, she was all round very professional, knowledgeable and polite. She was called Chloe@macclesfield branch, Thanks 🙏
30 June 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great customer service and lovely…
Great customer service and lovely staff, massive thank you to Chloe who was a major help offering lots of advice and support
28 June 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Helpfull staff.
Having 2 attempts to get correct replacement part for tent, one incorrect, another correct part but missing valve screw, decided to have delivered to Macclesfield branch. Helpfull and friendly service, staff checked that all was correct before I left shop. Happy customer. Thank you.
22 June 2026
Reply from GO Outdoors - Macclesfield (Express)
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Honest and helpful in-store and online.
29 May 2026
Reply from GO Outdoors - Macclesfield (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Ethan was fantastic
Ethan approached me while I was looking very confused, helped me get my membership and get a whopping £64 discount.
Highly recommend this go outdoors, will definitely be back for more
19 June 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience to find what…
Great shopping experience to find what I needed and more with Ethan's help. He talked me through a few recommended options and was able to make a good choice. Service quick and helpful staff.
18 June 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Chloe gives the best customer experience.
Chloe was fabulous as always. Very knowledgable about products in store and always very helpful.
17 June 2026
Unprompted review
Reply from GO Outdoors - Macclesfield (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
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