GO Outdoors - Stockport Reviews 

2,851
TrustScore 4.5 out of 5

4.7

Stockport Road, SK3 0TQ Stockport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when ser... See more

Company replied

Rated 5 out of 5 stars

As per usual, first class service from Go Outdoors, ordered a RAB down jacket online, it was delivered quickly which is always appreciated. I have been using Go Outdoors for years & never had a proble... See more

Company replied

Rated 5 out of 5 stars

Would like to say a huge thank you to Pete in the Cycling Centre. We first contacted him in June to report an issue with my son’s bike that was still under warranty. Pete kept us fully informed thro... See more

Company replied

Rated 2 out of 5 stars

A painful retail experience. 6 tills, one open and 7 customers waiting to pay. Took nearly 10 minutes before another member of staff came to Man a different till. Why the lady on her own didn’t just... See more

Company replied


Company details

  1. #59 of 80 best companies in Camping Shop
  2. #62 of 122 best companies in Activewear shop
  3. #69 of 93 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #23 of 39 best companies in Running Shop

About GO Outdoors - Stockport

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Stockport Road, SK3 0TQ, Stockport, United Kingdom

  • 01615 096529

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,851)

34,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Helpful staff Lorna W and male staff…

Helpful staff Lorna W and male staff member (name not known). A good range of goods.

1 September 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

First Class Service.

As per usual, first class service from Go Outdoors, ordered a RAB down jacket online, it was delivered quickly which is always appreciated. I have been using Go Outdoors for years & never had a problem, which says it all.

20 August 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent choice of outdoor wear and good service.

Excellent choice of outdoor wear aimed at all levels of budget. Easy to browse around the different departments. The staff are friendly, informative and helpful, Lorna W was prompt and polite when serving me a checkout.

31 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Full marks for customer service.

Full marks for the customer service. Friendly and very helpful. Spot on.

12 August 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience, quick collection and the items were perfect

3 August 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

All good

I got what I wanted It was all straightforward. Friendly staff. Lorna was very helpful at the till

17 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna sorted me out with membership…

Lorna sorted me out with membership saving me money.

3 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Ted was extremely helpful sorting out our bundle purchase for a tent plus extras.
Thank you for your help !

16 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thank you so much to Lorna W and John…

Thank you so much to Lorna W and John for their customer service yesterday they were very helpful.

13 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Served by Lorna

Served by Lorna, who helpfully found my account and told me how I could register my product. Excellent service.

13 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Reasonably easy ordering

Reasonably easy ordering (when items are in stock) and very easy collection.

3 August 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got everything you need for camping and…

Got everything you need for camping and membership prices are really good

4 August 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lorna the legend

The shop is fantastic and very easy to navigate. We got all the stuff we needed too.

Lorna was the star of the show for us, extremely helpful & very patient. The tent we had picked up had no barcode on it but she fixed that!

I also forgot my membership, but she managed to find me on the system & get the membership discounts on our purchase!

So big shout out to her!!

11 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great staff , good products

Store layout good and easy to navigate. Easy to find items you want and staff helpful.

Quick and efficient ient at the tills but ensured you have the information you need.

Lorna who served us today was friendly and efficient.

10 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great savings and perfect jacket and…

Great savings and perfect jacket and most of all brilliant, friendly and knowledgeable service from Lorna W !

10 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I had a fantastic experience at the Go…

I had a fantastic experience at the Go Outdoors Stockport branch, thanks to Lorna.

She helped me first thing on Monday morning with returning a faulty item, and the whole process was quick, straightforward, and completely hassle-free. Lorna was friendly, professional, and understanding throughout, making what could have been an inconvenient situation a very positive experience.

Excellent customer service like this really stands out, and it's a credit to both Lorna and the Stockport team. Thank you again for your help!

3 August 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Huge thank you to the Cycling Department

Would like to say a huge thank you to Pete in the Cycling Centre.
We first contacted him in June to report an issue with my son’s bike that was still under warranty. Pete kept us fully informed throughout the process and we felt assured that it was being dealt with as fast as possible, despite the delays with receiving the bike part.

13 June 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went in store for wet suits the lady…

We went in store for wet suits the lady was so helpful and made our visit easy and happy experience thank you Lorna W

3 July 2026
Unprompted review
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Easy online ordering and in store staff…

Easy online ordering and in store staff helpdull and friendly.

18 July 2026
GO Outdoors - Stockport logo

Reply from GO Outdoors - Stockport

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look