The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... See more
Company replied
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
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The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... See more
Company replied
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... See more
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Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... See more
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Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... See more
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Fox Valley Retail Park, S36 2AB, Stocksbridge, United Kingdom
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Eleanor was very friendly and helpful.

Reply from GO Outdoors - Stocksbridge
Today I bought a wearable blanket for my wife, Mrs Penny was very kind and helpfull for me. I came from Turkey and despite my english language not very well I could understand her english very easyl because she understood my language situation and spoke slowly for my comfortable. Thanks

Reply from GO Outdoors - Stocksbridge
Penny is great service other girl as well

Reply from GO Outdoors - Stocksbridge
Penny was most welcoming and gave us plenty to time to make the right choice on what was a very expensive purchase

Reply from GO Outdoors - Stocksbridge
We were helped and served by the staff member Penny who was really helpful and fun! She was lovely, however the two women by the till were incredibly rude to her. They were short and snappy and spoke to her like shit. I was mortified by their tone with her and I hope they treat their staff better.

Reply from GO Outdoors - Stocksbridge
undecided on what to get, kind staff member penny helped me select the best item for what i’m looking for. very kind patient and helpful

Reply from GO Outdoors - Stocksbridge
Steve was amazing at finding my daughter boots for her Duke of Edinburgh award. He really took the time to find the right ones, was very knowledgable and was lovely to talk to.

Reply from GO Outdoors - Stocksbridge
I came in looking for some walking boots and found staff very helpful and knowledgable. Steve was great at advising me on the best shoes for my needs, thank you!

Reply from GO Outdoors - Stocksbridge
Really impressed with the service received. I took back a jacket as it was too small, but realised they had the larger size, but the price had increased. Even though I had officially ‘returned’ the jacket, they still honoured the price.

Reply from GO Outdoors - Stocksbridge
Great service in Fox Valley today. Josh was very personable.

Reply from GO Outdoors - Stocksbridge
Great store. Loads to choose from.
Got what I needed no problem.
Thanks to Steve upstairs helping us out which shoes to choose for walking. Very helpful and knowledgeable. Happy to help.
Definitely visit again.

Reply from GO Outdoors - Stocksbridge
Great experience. Lots of choice for climbing shoes. Served by Eleanor. Very helpful.
Thanks

Reply from GO Outdoors - Stocksbridge

Reply from GO Outdoors - Stocksbridge
Staff were extremely helpful and were lovely and polite and friendly. Penny on the till was a stand out amongst staff. Penny was polite, friendly and most certainly helpful. Fantastic experience as usual. Thank you for a great experience and thank you Penny for all your help with our questions and knowledge. From the couple with the armed service dog.

Reply from GO Outdoors - Stocksbridge

Reply from GO Outdoors - Stocksbridge
Called to seek a new Berghaus coat, assisted by Anna who was most helpful in choosing one with features I preferred at a reasonable price. Also renewed my discount card to apply an immediate saving. I added a couple of T shirts too. Thankyou.

Reply from GO Outdoors - Stocksbridge
Used this store several times recently and never had an issue at all. Ordered some walking boots for my wife via click and collect option and called to collect them. Heidi was working the footwear section and could not have been more helpful. Had plenty of boots over the years but Heidi made sure that they were the proper fit even getting another size to try on and doing a proper fitting. Excellent, friendly service then Eleanor was serving on the till and, despite being busy with customers was polite and friendly with every single one. Top service.

Reply from GO Outdoors - Stocksbridge
Went to buy some new walking shoes. The lady who served me, Heidi, was very helpful. She gave me good advice regarding grip quality and fit. She even recommended a less expensive shoe than the one I settled for so wasn't biased in her advice by company profitability. Good service.

Reply from GO Outdoors - Stocksbridge
Visited Stockbridge branch looking for a Rab walking jacket. Assisted by Jo who provided great advice and a friendly service. Purchase made. Thanks Jo

Reply from GO Outdoors - Stocksbridge
All the staff were friendly, helpful and knowledgeable. Jo in particular helped us choose the right coats for us without any pressure. The lady in the walking boots section was very helpful too and again with no pressure. All in all a very pleasant experience albeit with lighter pockets now!

Reply from GO Outdoors - Stocksbridge
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