Harry at chequoute was most helpful, pointed us on the right direction for what we needed, held some items whilst we shopped further and was interested in our travels from the USA into Europe. Very... See more
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Harry at chequoute was most helpful, pointed us on the right direction for what we needed, held some items whilst we shopped further and was interested in our travels from the USA into Europe. Very... See more
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Absolutely BRILLIANT!! Product knowledge was unprecedented, brilliant service, polite & professional. Store was spotless, every rack stacked full of AMAZING priced products. Massive thank you... See more
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I had to return a tent which had an issue with the small porch air beam. Josh B and his manager Jo were extremely understanding and helpful and offered to either swap over the individual air beam or e... See more
Company replied
Harry did a great job, first on the phone, then at the store. Clear, keen, active manner. A pleasure to deal with. Sadly, he and his manager were selling me the wrong product, and I drove for two hour... See more
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Written by the company

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, United Kingdom
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Amy was great very helpful and knowledgeable. 5 stars
Store is great on both levels
Good discounts

Reply from GO Outdoors - Stoke
Harry at chequoute was most helpful, pointed us on the right direction for what we needed, held some items whilst we shopped further and was interested in our travels from the USA into Europe. Very helpful & friendly lad.
Great selection of outdoor gear, with some decent sales discounts.

Reply from GO Outdoors - Stoke
Waiting at the till to be served, a very pleasant member of staff waved us over to the till, asked if we had found everything we needed and was very professional and polite, honestly if more staff gave as much to their job as Harry, that place would be even better

Reply from GO Outdoors - Stoke
The lad at the checkout Harry was very helpful and had amazing customer service need more people like him in the industry 💯

Reply from GO Outdoors - Stoke
Excellent and professional service from Anthony, he was extremely knowledgeable about walking shoes.
Friendly and helpful service from Harry on paying for my purchases. I would highly recommend Go Outdoors in Stoke.

Reply from GO Outdoors - Stoke
Very helpful and attentive staff. Harry on the till was especially helpful

Reply from GO Outdoors - Stoke
Harry did a great job, first on the phone, then at the store. Clear, keen, active manner. A pleasure to deal with. Sadly, he and his manager were selling me the wrong product, and I drove for two hours only to find the part didn't fit. In talking to several GO stores trying to put this right, I found a wide variety of abilities, so when you do find a Harry in Stoke, or a Tom in Shrewsbury, appreciate them.

Reply from GO Outdoors - Stoke
Absolutely BRILLIANT!!
Product knowledge was unprecedented, brilliant service, polite & professional.
Store was spotless, every rack stacked full of AMAZING priced products.
Massive thank you to Harry and Josh. Excellent help and I can’t thank you enough for your help.

Reply from GO Outdoors - Stoke
During our visit to GO Outdoors today we were greeted in the equine department by a lovely lady named Carol. Carol was super helpful with my daughter supporting her with sizing and recommendations, we enjoyed chatting with her and were really grateful for her help.

Reply from GO Outdoors - Stoke
Rory did. He was helpful,chatty,informative and new his job inside out. An all out pleasant shopping trip for grandsons d of e

Reply from GO Outdoors - Stoke
Friendly service from Harry and other staff. Helpful.

Reply from GO Outdoors - Stoke
I brought a camping table and air bed, served by Harry who was friendly and polite, great customer service

Reply from GO Outdoors - Stoke
Looked everywhere for a decent pair of trainers, finally found them at Go Outdoors. We were served by Harry who was amazing Thank you

Reply from GO Outdoors - Stoke
Theresa in particular was really helpful and knowledgeable about the products we needed, and sorted out what we needed from a whole range of options. Other staff were also helpful and polite. Thank you.

Reply from GO Outdoors - Stoke
Served by Jo who was very helpful and knowledgeable

Reply from GO Outdoors - Stoke
I had to return a tent which had an issue with the small porch air beam. Josh B and his manager Jo were extremely understanding and helpful and offered to either swap over the individual air beam or exchange the entire tent whichever I preferred. It was all sorted very quickly and efficiently. Great customer service and despite the small issue with the porch the tent which is a Berghaus 600xl is an excellent tent and very good value for money.

Reply from GO Outdoors - Stoke
Quick and easy service. Harry Dawson was friendly and helpful. Always happy with the products so far 😎

Reply from GO Outdoors - Stoke
Very helpful customer service from Harry

Reply from GO Outdoors - Stoke
Paul in the fishing department was very helpful and helped my son get setup for his first fishing experience. Very knowledgeable and no question was too much!, even provided a diagram so we did not forget!.

Reply from GO Outdoors - Stoke
We visited the store to purchase camping essentials, for our first time camping. Some items for bundles had sold out, however Harry was brilliant, reassuring and explained what to do next.

Reply from GO Outdoors - Stoke
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