Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
Company replied
This branch had everything that I went in to purchase. So pleased as I have not had great experiences of stock availability locally. We were served by Holly who was very helpful, friendly and polite.... See more
Company replied
Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #63 of 121 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
769 reviews
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Great
Tyler was extremely helpful and knowledgeable when helping me choose my walking boots, fleece and hiking trousers. He gave great advice and made the whole experience really easy. Excellent customer service
9 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff throughout the…
Really helpful staff throughout the store. Holly on the checkout also helped us and with the membership. Great service.
8 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Just returned from Go Outdoors in…
Just returned from Go Outdoors in Torquay.
Great service received from Holly and all staff whilst in the store.
8 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very impressed
Very helpful and knowledgeable staff, good range of products and plenty in different sizes. Very happy!
7 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff
Holly was very knowledgeable about products and recommended some bargains and quality bits of kit
7 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always a great experience
Always a great experience, Holly was wonderful :)
7 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer service
Holly was so lovely and helped me and my boyfriend in the store by checking stock for us. Unfortunately there wasn’t the right size butter us know the closest store we could go to find them. When paying at the end she helped us with finding the student discount and was so friendly - such a great interaction thank you!!
24 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Superb
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us.
Another person helped us locate what we wanted as soon as we arrived in the store.
So really pleased with the products we bought
2 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and received good service both times.
1 August 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Store was well stocked and clean. Found what we were looking for at a reasonable price with our membership. Highlight was Lewis who was brilliant. Friendly and engaging.
31 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience in store today having…
Great experience in store today having found what we needed online and checked stock etc. Leon was very helpful including helping my son make a purchase by himself. Saved nearly £100 using our membership today. Happy customers thank you!
29 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The place for gas bottles and friendly staff!
Tried everywhere for some bbq gas and thankfully found it at GO Outdoors, the staff member Holly was so helpful and also renewed my membership which saved me a bit of money and then another member of staff (I didn’t get his name) helped me load the full bottle of gas in my car. 10/10 guys! Thanks so much.
26 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Torquays finest
Absolutely brilliant service from Ed and Jaime. Great knowledge and insight and so helpful and friendly. Will definitely check in again in Torquay
28 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
Good customer service, Rick was friendly and helpful.
28 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by Rick at the Torquay shop
Was served by Rick at the Torquay shop. Very helpful and gave some good advice on the Merrells 8 purchased
27 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic selection of camping…
Fantastic selection of camping equipment - we got everything we needed. Well worth joining as members’ prices are a lot cheaper. Staff very helpful, especially Holly at the till who reminded us about the extra Blue Light discount.
26 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great shop
Great shop. We found everything we needed. Fantastic discount. Holly was very helpful.
26 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent service especially from Lewis…
Excellent service especially from Lewis at the checkout
26 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Holly was friends and chatty!
We were served by Holly this afternoon, she was friendly and chatty! Helped with our bundle offer and member discount. Even offered to help take our new camping bits to the car! The store is laid out well and easy to know what we needed- even things we may have forgotten. Great experience!
26 July 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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