GO Outdoors - Wakefield Reviews 

Myself and my girlfriend visited the store today and was guided by a member of staff called Ruth.
She was so helpful and polite and a real breath of fresh air and made our trip a great experience.
A lovely lady and so helpful

Ruth and Reece gave great customer service today.

Great experience in store today, Emily was really attentive and helpful, helping us find what we needed on two occasions.
Thanks!

Lovely helpful ladies, thank you to Emma and Emily, being patient and very informative! Five star service!!

Great prices, nice girl Emma on the tills, helpful and friendly, thank you.

Ruth was a brilliant help - it was like having my own personal shopping assistant. She took me everywhere I needed to go & even helped with technical washing instructions for my outdoors kit. Highly recommended, thank yoooo!

Ruth was absolutely brilliant today she helped my mum with sizing for some walking trousers and kept and going getting different sizes for her to try on, lovely lady and very helpful!

Ruth was very helpful and spent time advising and showing us where to start. My wife bought two pairs of trousers.

Good experience, Emily was very helpful and knowledgeable.
Some of the pricing a little mixed up but quickly resolved by Emily.

I was served by a lovely lady called Ruth, she was very polite friendly and helpful. I visit this store quite a lot and are very satisfied with my purchases .
Verity from Wakefield

Visited the Horbury store this morning to exchange a jacket I bought last week. Emma was helpful and friendly. Excellent service.

Very easy to get to store and park car. Once inside we wanted to purchase a waterproof jacket for a man. Surrounded by so much choice, Ruth came to our aid.
She showed my husband a couple which were suitable for the purpose (dog walking).
My husband couldn't decide so Ruth prompted him to choose the style and colour that suited him perfectly. Excellent service.

Great service at the store today. I needed assistance with a return and exchange, both Leeann and Mya were very helpful. Leeann was very friendly despite it nearly being closing time!

Went looking for some shorts today but very limited stock on regular rails.
Ruth broke from the task she was doing and looked in the stock room and referred me ro the Sale rail - a very helpful and pleasant manner.
Found some t-shirts anyway and Ruth advised how to present these at checkout to ensure the correct discounts were applied.
Emma on the checkout was equally pleasant and talked about my shopping experience today

Ruth who assisted us was brilliant with helping us fined what we needed,very smiley and chatty

Purchased my second pair of Rab outdoor camping slippers... absolutely fantastic for both home or going wild!!
Emma was most helpful as always!

I went into the shop today 23/9/2026, to purchase a couple of items some of which I were unsure on what would be best suited to my needs. A friendly employee came over to assist me and his knowledge shone through as did his warmth and genuine customer service skills.

Martin you are amazing I left feeling pleased with purchases and also confident in how to use them

A quick visit for a 'cag in a bag' for a grandchild. Found what I needed. No help required by shop floor staff.
went to the tills. Checked out by Emma who was engaging and professional. A good.

Myself and my husband visited the Wakefield store it is by far the one with the BEST STAFF. Daniela and Erin were so kind and paitent. We had peace matched my husbands walking boots and were refunded over £40. Price match anything instore find it cheaper online in your size they will refund in 7 days or at the till there and then if you show evidence. SIGNAL isnt great at this store so perhaps do your price matchijg prior to your visit. We then also found my Salomon boots cheaper online than in the store and used the refund towards minus the price match and they were £80.88 in the end! Boots advertised for £154 were half price absolutely over the moon and it was made easier by the flexibility of the helpful staff. Happy walking for us ☺️