The sneakers I ordered were one size too small. The return required a bit more effort than expected, and I missed some communication along the way. That said, their support team stepped in and found a... See more
Company replied
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Review summary
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The tracking information was mixed up with Zalando’s and therefore quite confusing. DHL was indicated as the carrier, but the package was ultimately delivered by Bpost, which did not make sense. That... See more
Company replied
When I notified the Company that I had not recieved items that were ordered they followed up and reshipped the items.
Company replied
The product is of good quality and fits very well.
Company replied
Company details
About Gorilla Wear
Written by the company
Gorilla Wear supplies sportswear, lifestyle clothing, fight gear, and gym accessories. Our legacy began in 1982 in the United States of America. With decades of experience and a team of world-class athletes, we are committed every day to encouraging athlete motivation through products with unique designs and high functionality.
Over the past 40 years, our brand has become legendary. Athletes around the world have proudly worn or used our products for generations. And they still do, because, with customers from over 100 countries and more than 65 established distributors, we're still expanding our brand every day.
We take customer opinions extremely seriously so we can provide athletes with the best possible products and customer service. We'd love to hear about your experience with Gorilla Wear!
Contact info
Jan Tinbergenstraat 131, 7559 SP, Hengelo, Netherlands
- +31 743492741
- info@gorillawear.com
- www.gorillawear.com
4.3
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This a great gym clothes brand
This a great gym clothes brand. I feel comfortable when I use it while I'm doing exercises.
22 January 2024
Reply from Gorilla Wear
Dear Roy,
Thank you for leaving your review. Great to hear that you are very positive about our brand.
Until next time!
Kind regards,
Gorilla Wear Customer Service
All very good and fast
10 February 2024
Unprompted review
Reply from Gorilla Wear
Dear David,
Thank you for leaving your review. Great to hear that you are satisfied with your order.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Thanks for the review!
Dallas Wrist Wrap Gloves & Yuma Weightlifting Gloves
I recently purchased both the Dallas Wrist Wrap gloves and the Yuma Weightlifting gloves for daily training on a barbell and dumbbells. Both pairs are a very nice quality and suit my training well. The Yumas are good for my heavy bar / max days where I am doing lower reps at high weights and only a couple of exercises, whereas the Dallas ones are great for days where I am putting up high reps and switching between a lot of different weights and exercises. I am going to use the Dallas gloves at a Spartan Deka event in a couple of weeks as well. The items shipped quickly and I feel they are both an excellent value for the price I paid. I'm quite happy with my purchase!
21 January 2024
Reply from Gorilla Wear
Dear customer, we are happy to hear that our accessories help you in achieving your goals!
Awesome quality and service
I buy all my gear from gorilla wear cuz the quality and service has always been awesome
31 December 2023
Reply from Gorilla Wear
Dear Michael,
Thank you for leaving your review. We love to hear that you are satisfied with the quality of our products and the fast delivery.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Verry nice gymwear!
Verry nice gymwear!
I'm really a fan and i only wear this to the gym!
It's expensive and not to many outlets. But when there is an outlet, it is a verry good price rate.
Good quality clothes!
10 January 2024
Unprompted review
Reply from Gorilla Wear
Dear Mike,
Thank you for leaving your positive review. We are thrilled to hear that you are very satisfied with the quality of our products.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Great Shoes
Stylish and highly functional in the gym. These shoes do exactly what they are supposed to. Fast shipping and great service. Just buy em!!
26 December 2023
Reply from Gorilla Wear
Dear Andrew,
Thank you for taking the time to leave a review. We are thrilled to hear that you are very satisfied with the shoes you ordered. We wish you lots of fun with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Peggy,
Thank you for leaving your review. We are thrilled to hear that you are happy with your new shoes. We wish you many great workouts with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
These shoes are very comfortable they…
These shoes are very comfortable they fit snug and ankle support
22 December 2023
Reply from Gorilla Wear
Dear Vicki,
Thank you for taking the time to leave a review. We are thrilled to hear that you are very satisfied with the shoes you ordered. We wish you lots of fun with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Marie,
Thank you for taking the time to leave a review. We are thrilled to hear that you are happy with your new shoes, have fun with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Anthony,
Thank you for leaving your review. We are thrilled to hear that you are satisfied with the quality of our products and fast delivery.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Return process
Gorilla customer service helped me to exchange products I ordered wrong size, it is a pleasure with Gorilla easy return process. Thanks.
21 December 2023
Unprompted review
Reply from Gorilla Wear
Dear Massimo,
Thank you for leaving your review. We are happy to hear that you were well served by our customer service and that you are satisfied with our return process.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Absolutely love the clothes!!!!
Absolutely love the clothes!!!!
Gorilla wear really do not compromise on quality! Their clothes genuinely are up there with the best. Good delivery times and great customer service. What’s not to like. Will definitely be ordering again!!!
6 December 2023
Unprompted review
Reply from Gorilla Wear
Dear Tim,
Thank you for leaving your review. We are thrilled to hear that you are very satisfied with our products and service. We look forward to serving you again soon!
Kind regards,
Gorilla Wear Customer Service
Sized too small!
Quality material. Good shipping process.
3X not nearly big enough for me. It really is about the size of a large, maybe XL. So, order larger sizes! Disappointed because of the pricing on their products. They are sized small!
21 November 2023
Reply from Gorilla Wear
Dear Michael,
Thank you for leaving your review. We are happy to hear that you are satisfied with the quality of our products. We take your feedback on sizing seriously and will take it on board.
Kind regards,
Gorilla Wear Customer Service
Good ……………good
19 November 2023
Reply from Gorilla Wear
Hello Jose,
Thank you for leaving your review. We are happy to hear that you are satisfied with your order.
Until next time!
Kind regards,
Gorilla Wear Customer Service
I’m feeling so happy because delivery…
I’m feeling so happy because delivery of purchases was on time
23 November 2023
Reply from Gorilla Wear
Dear Leonardo,
Thank you for taking the time to leave a review. We are thrilled to hear that you are happy with the prompt delivery of your order, we hope you enjoy it!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear William,
Thank you for leaving your review. Great to hear that you find our website easy to use and are satisfied with the speed of delivery.
Looking forward to seeing you next time!
Kind regards,
Gorilla Wear Customer Service
love my new shoes they are a perfect…
love my new shoes they are a perfect fit my feet feel firm on the floor and I have control.
19 November 2023
Reply from Gorilla Wear
Dear Jay,
Thank you for leaving your review. We love hearing that you are happy with your new shoes, we wish you many great workouts with them!
Until next time.
Kind regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Sebastian,
Thank you for leaving your review. We are pleased to hear that you are satisfied with the quality of our products and fast delivery.
Until next time!
Kind regards,
Gorilla Wear Customer Service
Bad customer service
I purchased items to match but they were unable to send the full order.
Approached the customer service team to ask for an alternative item. Response was rude and the tone completely inappropriate.
22 November 2023
Unprompted review
Reply from Gorilla Wear
Dear Kerri,
Thank you for leaving your review. Unfortunately, due to the Black Friday rush, we were unable to ship all the products from your order. We are sorry to hear this was not handled correctly afterward. This is not the service we strive for, for which we sincerely apologize.
Kind regards,
Gorilla Wear Customer Service
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