Great service...promptly returned a very affordable estimate, driver was courteous and called the day before to set up a pick up time. Driver arrived on time and carefully loaded up the equipment. I... See more
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See what reviewers are saying
It has been a while since we had to actually ship equipment out in this method. Picking up right where we left off, "Super Easy Experience" from start to finish. Always quick with quotes, invoice, a... See more
Company replied
I felt like they were very rough loading the machine onto the dolly. That is why I took photos as they were doing it! Also, my mom walked outside and heard the two men arguing in the truck bed as they... See more
Company replied
Schock Logistics is the only freight carrier I use for my copier lease returns. They are reliable, fast and courteous. If there is ever a problem, they take ownership and fix it without hesitatio... See more
Company replied
Company details
About Schock Logistics, Inc.
Information provided by various external sources
Founded in 1992, Schock Logistics has nearly two decades of experience with the following:
Onsite De-Installation and packing of your equipment with condition reports.
Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.
Air-ride Shipping of your valuable electronics throughout the United States.
Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.
Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.
Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.
The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.
Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!
Contact info
P.O. Box 1710, 97709, Bend, OR
- 800-733-2753
- www.goschock.com
Great team that were very knowledgeable…
Great team that were very knowledgeable and helpful through the entire process.
Everything went smooth and easy.
It was a quick process and the…
It was a quick process and the gentlemen was very nice, even asked how my day off was!
The team responded quickly to my…
The team responded quickly to my original request.
Maria Swisher answered all of my questions and was very friendly.
Jeff, the driver, arrived on time and was very friendly. He took care of all of the moving and packaging of the equipment in a timely manner.
The whole processes when very smoothly. Thanks so much.
Smooth and Reliable Service
Customer service was helpful and responsive, with clear explanations and prompt communication. The driver kept me informed about the pick-up, timely arrived and was courteous and efficient. I was promptly advised by email when the shipment was delivered.
Expensive, yet worth it...
Other than cost-wise (really expensive!), I'd say I didn't have any problems with Schock. The only part I find ridiculous is paying extra to set a specific time/date on when to settle the pick-up, but in the end, Schock was able to handle the moving operation and made it easier overall. Thankfully they were one of the only companies to have valid insurance (Certificate of Liability) so I guess that's another reason I'm not disappointed in their service. To be honest, I would give them a 4.5-star review due to the high cost but at this point, it doesn't matter since they got the job done real quick. Big shout out to Amable for the great help!
They responded quickly to my inquiry…
They responded quickly to my inquiry and got back to me with a quote the next day. We needed to have the leased equipment returned before a certain date and they expedited the pick up so that we were able to meet that deadline. Would definitely use their services again.
Easy, fast and cost effective
Service was great. Communication thru the steps was timely and accurate.
Easy to make the call and let Schock pick it up.

Reply from Schock Logistics, Inc.
Apprecaited
The process was smooth, and the communication was timely. I appreciate the customer service.
I don't even live in the country and…
I don't even live in the country and Schock made sure everything was handled. I cannot express enough my appreciation
They havent picked up our copier
They havent picked up our copier. We paid invoice 10 days ago.
Still waiting for a scheduled pickup.
Constantly revised quotes/added fees.
Schock Logistics was great to work with
Schock Logistics was great to work with. They did all the follow up and got everything scheduled very quickly. Pickup was a breeze and the driver was personable, friendly and professional.
Customer Service is amazing!
Great customer service
Customer service was great and the directions were very clear to follow.
Quick responses
Quick responses, always helpful, this company couldn't be easier to work with.
Always my GO TO Shipper!
Representatives were very responsive and helpful with virtually no delay in getting a response to questions and providing the quote. Pricing is super!
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