Great service...promptly returned a very affordable estimate, driver was courteous and called the day before to set up a pick up time. Driver arrived on time and carefully loaded up the equipment. I... See more
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It has been a while since we had to actually ship equipment out in this method. Picking up right where we left off, "Super Easy Experience" from start to finish. Always quick with quotes, invoice, a... See more
Company replied
I felt like they were very rough loading the machine onto the dolly. That is why I took photos as they were doing it! Also, my mom walked outside and heard the two men arguing in the truck bed as they... See more
Company replied
Schock Logistics is the only freight carrier I use for my copier lease returns. They are reliable, fast and courteous. If there is ever a problem, they take ownership and fix it without hesitatio... See more
Company replied
Company details
About Schock Logistics, Inc.
Information provided by various external sources
Schock Logistics is on the cutting edge of change in America. We help corporations de-install, data secure, and ship high-value electronics throughout the country. Our particular focus is office and medical equipment.
Founded in 1992, Schock Logistics has nearly two decades of experience with the following:
Onsite De-Installation and packing of your equipment with condition reports.
Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.
Air-ride Shipping of your valuable electronics throughout the United States.
Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.
Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.
Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.
The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.
Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!
Founded in 1992, Schock Logistics has nearly two decades of experience with the following:
Onsite De-Installation and packing of your equipment with condition reports.
Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.
Air-ride Shipping of your valuable electronics throughout the United States.
Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.
Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.
Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.
The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.
Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!
Contact info
P.O. Box 1710, 97709, Bend, OR
- 800-733-2753
- www.goschock.com
Reply from Schock Logistics, Inc.
Thank you for the feedback. We will look into this and try to have better communication from the driver. Spencer Schock
Tom Albaugh was very helpful and…
Tom Albaugh was very helpful and explained every step of the process of returning the copier. Thanks for making it a stressless return.
5 February 2024
Great Experience
Absolute wonderful customer service! The driver was very professional and personable to work with. Thank you for a delightful experience.
6 February 2024
Informative and detailed.
2 February 2024
Awesome Teamwork
It has been a while since we had to actually ship equipment out in this method. Picking up right where we left off, "Super Easy Experience" from start to finish. Always quick with quotes, invoice, and trucking company showed up right when we anticipated or better.
2 February 2024
Reply from Schock Logistics, Inc.
Thank you, Abe, for the kind comments. I will pass these on to the troops! Spencer Schock
Successful Service
My contact with Schock Logistics, Maria Swisher, was magnificent. She is remarkably courteous, professional, effective and efficient. Even when a problem arose due to my misunderstanding, she took the matter in hand immediately and solved the dilemma. I highly recommend Schock Logistics.
26 January 2024
The process was very professional and…
The process was very professional and completed on a timely manner.
3 January 2024
Billy was super personable and nice.
18 January 2024
Their partnership as a vendor helps me get stuff done.
I love working with Kevin and Maria. Quick responses, great communication, = simple vendor to work with. They help me get stuff done.
5 January 2024
Reply from Schock Logistics, Inc.
Thank you for the nice note, Ty. I will pass this on to the troops! Spencer Schock
Great Service & Communication
Great Service & Communication. We always get quick responses to requests for quotes and if we need any adjustments made they are quick to get it taken care of. They have competitive pricing and always get our equipment shipped quickly and safely!
12 December 2023
Instructions were simple and easy
Instructions were simple and easy. Maria Swisher was always available if I had any questions. Great service.
30 November 2023
I was told you would arrive between…
I was told you would arrive between noon and 2 pm and the driver would call 1/2 an hour before arrival. Driver arrived at 11 am, I was not there because the office was closed. I never saw the driver and I have no idea how well the work was done .
28 November 2023
Reply from Schock Logistics, Inc.
Hi, Patrick: I am sorry the driver arrived early. At this time, everything with your shipment appears to be on schedule for delivery tomorrow, with no issues.
Again my apologies. Spencer Schock
The delivery person was very…
The delivery person was very professional and efficient. All went well. Thank you.
7 November 2023
The driver/pick-up person was great!
1 November 2023
Excellent customer service
Excellent customer service. Quick response. Tracking & POD. Quick problem solving. being always there.
8 November 2023
Reply from Schock Logistics, Inc.
Thank you for the kind comments, Sukhvinder! Spencer Schock
Fast and easy
Prompt response for a quote and an easy, efficient process to arrange the pick up of a printer.
30 October 2023
Professional and Prompt Service
The technician who arrived was professional, friendly, and courteous. He was prompt in his arrival and respectful of the property.
26 October 2023
It's been a couple of weeks since we…
It's been a couple of weeks since we made the request for the pickup. Have heard nothing and the product is still setting in our warehouse.
25 October 2023
The shipping process was easy
The shipping process was easy. The representatives were knowledgeable and friendly.
19 October 2023
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