Sunwave gas+power Reviews 

226
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Sunwave is unilaterally cancelling electrical power contracts in the ISO-NE region. My contract was supposed to go through November 2023, but now (Feb 3, 2022) turned over to non-solar, non-renewable... See more

Rated 1 out of 5 stars

They just walked away from our contracts. This is awful. We have to find new providers with a possible war with Russia. Run away these people fast and do not look back. Maybe someone from Sunw... See more

Rated 5 out of 5 stars

The cost of electrical bills are higher during the colder months and Sunwave helps customers save money. Not only do i save money thru the winter season, I save money all year long. Sunwave let the cu... See more

Rated 5 out of 5 stars

After my contract with another power provider expired, they immediately jacked up the kw cost higher then what my electric company charged. I did an online search and found sunwave. The transition was... See more

Company details

  1. Electric utility company
  2. also in
  3. Gas company
  4. Housing utility company

Information provided by various external sources

Sunwave Gas & Power supplies electric generation service to thousands of homeowners and business consumers across North America. Choosing Sunwave is easy. We offer simple-to-understand plans at affordable prices. "Energy simplified" captures our philosophy that purchasing energy should be stress-free.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

226 reviews

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2.6

All reviews

(226)

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Rated 5 out of 5 stars

Switch to Sunwave gas+power

Switch to Sunwave gas+power, with a short and simple phone call after shopping for a new supplier. They handle the whole process. Very quick and easy. Thanks Sunwave.

10 June 2017
Unprompted review
Rated 1 out of 5 stars

I have been a previous customer of …

I have been a previous customer of Sunwave, but had to go to a different power supplier because of the competitive rates and was not a customer of Sunwave for over 4 months. I have the opportunity now to pick a different power supplier and chosen to come back to Sunwave but they tell me I can't have the rate of 0.0620 because I was a previous customer. I'm a all electric homeowner and need to get the best rate possible so if this is the way you want to be competitive in the market well you failed I will take my business to a company that cares about there customers.

7 June 2017
Unprompted review
Rated 5 out of 5 stars

# 1 thing is their honest

# 1 thing is their honest. They are courteous and help you with their understanding. You want a great price and service, choose Sunwave & power.

24 May 2017
Unprompted review
Rated 5 out of 5 stars

I keep coming back to Sunwave

I've shopped for power for the past 5-6 years. There are a lot of offers out there that report cheaper prices, but every time I examine them past the hype page I find the hidden up front costs and/or first time buyers time limit before the low price jumps to a higher price. Sunwave is always consistent with straight forward pricing. I still shop around... but I keep coming back to Sunwave. SN

24 May 2017
Unprompted review
Rated 3 out of 5 stars

I was really happy with Sunwave,

I was really happy with Sunwave,, but this set of rates were much higher than I expected. I thought I had finally found the company I could stay with for a long time. Now I will have to shop around again, I will have to say their phone representatives are really helpful and respectful.

22 May 2017
Unprompted review
Rated 2 out of 5 stars

First the hours for signing up to speak …

First the hours for signing up to speak to anyone is only 9-5 that was a turn off. Plus I didn't feel the staff was not educated well. I have an issue with my sign up date, ppl is telling sunwave needs to change the date, sunwave is saying ppl can only do this. I am 5 days shy of the end of the month with my old supplier and no one could help me and I am going to be charge an early termination fee. I was not impressed

11 May 2017
Unprompted review
Rated 2 out of 5 stars

Mediocre to poor customer service.…

I am giving you this rating for two reasons:
1. I have been a customer for 6 months and was at a rate of .0685/KWh. Then i receive your price for the next 6 months of .075/KWh, a 13% increase, awfully high increase for the current market conditions. Then i go look on "electricy options" website and see you are offering anyone a 6 month rate of .072/KWh. Is this anyway to treat your customers? Gouge some extra money out of them?
2. I signed for .072 and then get another letter quoting .075. What is going on?

1 May 2017
Unprompted review

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