Gowallpaper Ltd Reviews 

15,844
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,665 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often noting their thickness and ease of use. Many found the prices very competitive, leading to significant savings compared to other retailers. The ordering process is generally described as easy and efficient, with delivery service consistently highlighted for its speed, often arriving quickly or even earlier than expected. However, some customers also noted issues with delivery, such as parcels being left without consent or difficulties with specific delivery instructions. A small portion of people also felt that some products arrived damaged or faulty, with issues like creased wallpaper or burst adhesive containers.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, value, and appearance of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the superb and excellent quality of the... See more

Order

People report positive experiences with order, highlighting the ease of placing orders online and the... See more

Price

Reviewers mention positive feedback about price, often finding products significantly cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had seen the wallpaper we liked in B&Q costing £37 a roll, but bought it here on sale at £24.92 per roll, which was a great price and a huge saving. After ordering I realised I had bought too... See more

Rated 5 out of 5 stars

Superb. The paper we wanted didn't have enough rolls, spoke with Jonathan and he sorted the situation. Received our order this morning, 3 days early. Thus is the second time we have used Gowallpaper,... See more

Rated 5 out of 5 stars

Thank you for your prompt service, dispatch and delivery of my items. One slight problem, one incorrect order received in my parcel. Contacted you direct, was sorted out by Jonathan swiftly and ple... See more

Rated 5 out of 5 stars

What fantastic service. Johnathan went above and beyond any company I know to ensure I received my top up order with great speed Also ensuring batch numbers matched. Everyone needs a Johnathan... See more



Company details

  1. #6 of 28 best companies in Wallpaper Shop
  2. #39 of 120 best companies in DIY Store
  3. #98 of 246 best companies in Home improvement shop

Written by the company

Number 1 for Customer Service. Great Wallpaper Deals. Fantastic Range. Visit Our Online Shop. Quick Hassle Free Delivery. Best Prices. Do It Yourself, Home Improvements, Decorating Supplies.

Ordering the right wallpaper

Written by the company

How do I order wallpaper samples?
These can be added either from the category or product pages, however in some cases products samples are not available.

QUICK HASSLE FREE DELIVERY!

FREE DELIVERY - Simply spend £99 or over, this covers all standard UK areas. (Excludes Northern Scotland)

To take advantage of our FREE Standard delivery*, simply spend £99 or More, this covers all standard UK areas. (Excludes Northern Scotland) £5.99 on orders under £99

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16k reviews

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4.7

All reviews

(15,844)

1,562 reviews in the last 12 months

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Rated 1 out of 5 stars

Unable return unused wallpaper after 15…

Unable return unused wallpaper after 15 days.
Most suppliers offer at least 30 days.

9 June 2026
Gowallpaper Ltd logo

Reply from Gowallpaper Ltd

Dear Elaine,

Thank you for your comments regarding our returns policy.

We would like to clarify that our returns process provides customers with a total of 30 days from the date of delivery to complete a return. The policy is divided into two stages:

Customers have 15 days from delivery to notify us of their intention to return any unused goods.
Once the return request has been submitted and approved, customers then have a further 15 days to send the goods back to us.

This means customers effectively have up to 30 days from the date of delivery to complete the return process, provided they notify us within the initial 15-day period.

The purpose of the notification period is to allow us to register the return, provide the appropriate return instructions, and ensure the process is handled efficiently. This approach is commonly used by many suppliers and retailers to manage returns effectively.

We appreciate that some suppliers may allow returns to be initiated at any point within a 30-day period. However, our policy still provides a full 30-day timeframe for returns and is clearly stated within our terms and conditions prior to purchase.

We are always grateful for customer feedback and regularly review our policies to ensure they remain fair, transparent, and practical for both our customers and our business.

Best,
Go Wallpaper

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