Grade Potential Reviews 

177
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, patient, and caring, fostering positive learning environments that help students improve their grades and understanding. Many highlight the excellent, convenient, and flexible service, appreciating the responsive communication and quick action in matching students with suitable tutors. Conversely, a small portion of people felt that there were issues with tutor consistency, reliability, or suitability, alongside problems with customer service regarding billing or effective problem-solving.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the tutors as knowledgeable, professional,... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of finding a suitable tutor... See more

User experience

People report positive experiences with user experience, with many expressing satisfaction with the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, communication,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustratio... See more


Company details

  1. Tutor
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(177)

176 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible tutoring company

Carlos(he calls himself Dany) was irresponsible in tutoring and complained a lot about teaching my son who has learning problem. Not on time and sometimes no show. When I complained to his supervisor Amy, she ignored me and did not call to resolve the problem.

22 April 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for bringing this to our attention. We’re sorry to hear about your experience and the frustration it may have caused. We understand your concerns regarding the tutor and the importance of a positive learning environment.

Your feedback is important to us, and we appreciate you taking the time to share it to help us improve. Please contact us directly so we can personally address your concerns.

Rated 5 out of 5 stars

Before tutoring

Before tutoring, I had a hard time understanding certain math concepts, but now I feel much more confident. The tutor explains things clearly and is patient, which makes it easier to learn.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Our tutor Aven is fantastic

Our tutor Aven is fantastic! She is attentive and respectful to both my son and us, as his parents. We have been over the moon pleased with her! Our son took to her immediately, and that is due to her easy going nature and calm demeanor. I'm very impressed with her ability to jump right in and get him working immediately! We love that she comes to our home, it is very convenient.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

They matched us with a great tutor for…

They matched us with a great tutor for my daughter. Which makes me super happy and very hopeful for my daughter. She can’t wait for our tutoring days after school. I wish that our tutor could be my daughter’s teacher full time.

7 April 2026
Unprompted review
Rated 3 out of 5 stars

Tutor Experience

Hello My Name Is Samia, My tutor gave up on me unexpectedly because I clearly wasn't focusing, and plus it is so expensive the billing fee every Wednesday was around 69$ it was so much money, because my family has a lot of bills to pay, my family couldn't keep up with the fees we were supposed to pay to keep the tutoring in sessions. My mom called Grade Potential and tried to tell them that she could not pay the fee for the tutoring session and they told her its okay and they totally understand. My parents were also mad because I made the tutor leave, and started yelling, and arguing with me. We were starting to do grade potential in early December, because I had failed my STAAR EOC Interims, We did it for Algebra homework and I was starting to understand the material a bit better but it was very hard for me to retain the information being processed or learning how to do the steps for each equation. I am very horrible at math and at retaining information, and managing things like focusing, paying attention can be very challenging at time, I have been on a IEP/504 plan since I was in kindergarten and I have struggled with math and retaining information, and if we added a new subject other than math like if we did math and English both together it would charge me more money rather than just the 69$ for the session. And if it were three subjects it would be 100$ and 100$ every week is a ripoff just to get better at math. I really love Grade Potential, it is good and it helps your child succeed, but sometimes it can be way too much money for some people, I would call them back and hire a new tutor but the money would be way too much to continue with Grade Potential, the sad part about all of this is that they don't give refunds after you're done with grade potential this feels like a total scam, most tutors I find on the internet and expect me to pay money are mostly scammers trying to take your money but after I received a tutor arriving to my house and my family paying them money this is legitimate company. The tutor didn't stay for the full 2 hours that we paid for, but the tutor left after only 1 hour, 40 minutes, cutting the session short by 20 minutes. When we asked her to stay after she left and finish the scheduled time, she refused and left anyway. Unprofessional and not worth the money. DO NOT WASTE YOUR TIME AND MONEY!!!!!!!

3 December 2025
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for bringing this to our attention. We’re sorry to hear about your experience and the frustration it may have caused. Your feedback is important to us, and we appreciate you taking the time to share it to help improve our processes.

Rated 5 out of 5 stars

Tutor and company

Christian was able to help my son with any subject. I dont know what I would have done without his help for my son who is on high school. He was both a blessing and God send. He never missed one day tutoring him. He was always patient, kind, and very professional. He became like our family. The best thing of all they come to your home.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Sandra and Ms Debbie (tutors)

Sandra and Ms. Debbie are my kids tutors. And I’m so glad that they are, each adult fits each kid so well it’s crazy. Sandra knows how to work well with my son and get him out his quiet zone quickly, he’s my only son out of all girls. I walked inside the library and he’s reading books with her she provided him homemade flash cards and he ordered me to put in my purse. Amazing ms Debbie and my daughter are both cancers and have the same spunk to them and my daughter looks forward to seeing Debbie weekly. She so caring and loving towards her and they are so similar it’s like they’re related and we haven’t even been a month in this program. Thank you guys’

7 April 2026
Unprompted review
Rated 5 out of 5 stars

We have the most passionate and…

We have the most passionate and responsible teacher—someone who truly loves what she does. My son absolutely loves it when she comes to our home to tutor him. His reading has improved tremendously; he is now much more secure and confident, and she really takes the time to teach him. Ms. Margarite is absolutely wonderful!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great communication, no ai answering service, they really went out of their way too schedule a last minute session for my daughter. I'll leave another reverie about the quality of the tutoring after i see it a few times.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Truly care

Communication, reliability, transparency, truly care and affordability

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Alessandra the AMAZING

Alessandra has made an amazing impact on both my grandsons. She was quick to identify the educational skills they were lacking and quickly moved on to filling in those gaps. She makes learning fun and they think she is fantastic. They look forward to learning with her and I can wait to see all their successes in the future with her on their team.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great tutor

My son spoke very highly of Ms. Diane, describing her as patient and supportive. He shared that he gained valuable insights during their tutoring session and truly benefited from her guidance.

13 March 2026
Unprompted review

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