Grade Potential Reviews 

177
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, patient, and caring, fostering positive learning environments that help students improve their grades and understanding. Many highlight the excellent, convenient, and flexible service, appreciating the responsive communication and quick action in matching students with suitable tutors. Conversely, a small portion of people felt that there were issues with tutor consistency, reliability, or suitability, alongside problems with customer service regarding billing or effective problem-solving.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the tutors as knowledgeable, professional,... See more

Service

Clients share positive opinions on service, with many reviewers praising the ease of finding a suitable tutor... See more

User experience

People report positive experiences with user experience, with many expressing satisfaction with the... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the professionalism, communication,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustratio... See more


Company details

  1. Tutor
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(177)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DONT DO IT, PARENTS BEWARE

Tried for over two months to get a Tutor. The first Tutor came and told us that she wasn't sure why they put her on Lily's case because English is her third language. lol. She was nice so we were going to try it. Comes time for her actual session and the tutor had to cancel right before first session due to sickness. Company didnt have backup. I Requested new tutor. Took 2 weeks , got tutor scheduled. Meanwhile they lied to their worker and said I didn't like her! I was appalled. NO my daughter needs tutoring I don't have time to wait for bronchitis . New tutor - 1 day before scheduled session tutor tells me it don't work for her no more with her schedule. Requested new tutor- still waiting 3 weeks later . They have no problem taking your money but will give u the loopty loop to actually get a session. Tutor hero and grade point tutoring is the same company! Don't be fooled! Get your kid better help like I wish I had!

19 March 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for bringing this to our attention. We’re sorry to hear about your experience and the frustration it may have caused. We understand your concerns regarding finding the right tutor match for your student. We understand how important it is to find the right tutor and are working to find an appropriate match in a timely manner.

Your feedback is important to us, and we appreciate you taking the time to share it to help improve our processes as we review what occurred.

-The Grade Potential Team

Rated 5 out of 5 stars

Reza Tutor

Reza is super kind and understanding, and he explains calculus in such a simple way that makes it easy for someone like me to understand. He’s the best!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m so happy with the tutoring services…

I’m so happy with the tutoring services provided. The company is very professional, organized, and truly cares about helping kids succeed. The tutors are patient, knowledgeable, and make learning enjoyable. I would definitely recommend them to other families!👏🏻

26 January 2026
Unprompted review
Rated 1 out of 5 stars

PROBLEMATIC TUTORIAL AGENCY …

If there were more positive involvement or any involvement with Corporate and Administrative Personnel ( regarding consistency of tutors from poor managerial relations with tutors and less payment issues with tutors and no problem solving skills with Customer Service Personnel ) - Grade Potential Tutorial Agency would be .. a more solidified organization !
They have a ONE WAY CONTRACT -- which ( only ) benefits the UPPER LEVEL PERSONNEL of the AGENCY !
TOO MANY PROBLEMS in the company and cannot be resolved - overnight.
In the meantime - the students and family members and tutors suffer (-throughout ) !

27 February 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

We’re sorry to hear the partnership didn’t work out. We strive to hold our standards for a high-quality tutor experience, and that includes clear expectations.

We appreciate your feedback and wish you the best moving forward.

– The Grade Potential Team

Rated 5 out of 5 stars

Top quality tutors

Everyone are so nice and very helpful and easy to reach out with them ! at the beginning I was lost I tried to find a good tutor for my daughter, I searched on google I saw the grade potential I called and I remembered how Alex one of the worker there helped me a lot he was super nice.
Then my daughter started with her amazing tutor Alicia , she is very nice , very knowledgeable ,very smart , and very polite :)
My daughter is very happy with her , she made her understand so fast !
My experience was very good and I’m continuing with them because they are wonderful !

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Isabella has been absolutely amazing

Isabella has been absolutely amazing! My daughter Mia genuinely enjoys working with her, which says a lot. She’s patient, engaging, and really knows how to connect with kids in a way that makes learning feel comfortable and even fun.

Since starting tutoring, I’ve seen a noticeable improvement in Mia’s grades and confidence, especially in the areas she used to struggle with. Isabella takes the time to make sure Mia truly understands the material instead of just rushing through it.

I’m so grateful we found her. She’s made such a positive impact, and I highly recommend her to any parent looking for a tutor who truly cares and gets results!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

A great company for special needs

We've gone through quite a few tutors in a short time. My daughter is special needs, so it can be difficult. We've always had great communication and opportunities for feedback. We've had enormous success with our most recent tutors. And they've always managed to replace a tutor quickly when one can no longer teach her. The company takes a very proactive approach to business, which is wonderful.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Company

Grade Potential has some of the friendliest and most helpful employees of any company I’ve dealt with recently. They set my family up with a wonderful tutor who is completely invested in the success of our children’s education. The prices are very competitive. We’ve recommended them to our friends who are in need of tutoring services.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Super Supportive Staff

The task of finding a tutor for my 1st Grader was daunting. Upon first calling Grade Potential, I was greeted with a knowledgeable and kind staff member who made me feel at ease!
The process was simple in registering, and a tutor was located for our family within days.
The staff are very communicative and our tutor is wonderful!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Our tutor was very encouraging and…

Our tutor was very encouraging and positive. My daughter took to her right away. She is organized and has a plan for the progression of our sessions and an achievable goal set for my daughter. She uses different methods to keep my daughter engaged.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Good professionals

Very happy with my tutor , she very understandable and even help not on working hours if you have any questions.My son loved her she easy going very professional. Recommend!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Kathleen: the Consummate Tutor!

Kathleen is an amazing professional. Her knowledge of MAC navigation and utilization of Adobe Apps is spot on! She is personable and relatable and most importantly, patient. In just two sessions, she has far exceeded my expectations. She has provided me with problem-solving strategies that are greatly reducing my fears and anxieties, dealing with a computer that is completely new to me. I would recommend her wholeheartedly!

11 March 2026
Unprompted review

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