grandrush.com Reviews 14

TrustScore 2 out of 5

1.8

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1.8

Poor

TrustScore 2 out of 5

14 reviews

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Rated 1 out of 5 stars

Do not play in this Casino

Do not play in this Casino, they will rob you every time you win. They have stolen 10s of thousands of dollars from me. I just won over $50,000, and they only paid me $2500. I lost $6000 just a few weeks ago and finally got my money back and they screwed me. They should be banned from the internet.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Total joke. Don't play!

At first it seems like a really good legit online casino, until you win and you go to withdraw your money then it's a 10 to 20 day back and forth of excuses and not receiving your money and more excuses, apparently it takes their team a week to review to get your winnings, That's just the review. After they review it then it goes to another team to actually get it to you and that takes another week and a half to 2 weeks, then when you get your winnings it's a fraction of what you actually won with a bunch of other excuses and explanations, they have found a quick process to deposit money but they can't find a quick process to withdraw money that sums up this annoying casino.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Well after promising that all I needed…

Well after promising that all I needed to do was deposit and put in the withdrawal request the customer service team kept diaging out bonuses without ever mentioning they would affect my withdrawal also they said if I deposited I can withdraw the deposit straight away its just a formality thing and now refusing to even give me back my deposit which I was told will be returned to me straight away its been 6 days they have been lying to me daily and finally found out today. I would stay as far away from this site as humanly possible. Do not believe a single word told by the operators and keep away. Put your money into actual places that dont rip you off

10 March 2026
Unprompted review
Rated 1 out of 5 stars

I played this game

I played this game, I made a deposit, I met the requirements they set for the bonuses they gave me, I won $850, and they only deposited $500, saying they had a lot of rules they never mentioned. Because when I read the rules, it said I only had to play for a certain amount of time and then I could withdraw the money. When I asked, "Okay, why didn't you return what I supposedly didn't win to my account?" They don't steal it completely, but I recommend against this game entirely; it's a scam.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Did not pay out bonus winnings or cash balance prior to bonus coupon activation

I had a cash balance of approximately $30 dollars, when i received a time sensitive bonus that activated. Upon completion of the play through requirement and terms and conditions, i requested a withdrawal. It was received, approved and completed but never received any funds. Upon inquiring, was advised that consecutive bonus caused the reversal of withdrawal request. Grandrush did not refund the cash balance that was present prior to the applied bonus coupon, and have failed to correct this error.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

The required Deposit to claim a bonus…

The required Deposit to claim a bonus never works right . They won’t accept your debit card after the first deposit tell you to do crypto which vanishes and on top of all that I found it impossible to cash out . Skip this one

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I played a small amount and got a match…

I played a small amount and got a match bonus and made the playthrough won 2,239.00 withdrawal says I can now they say because I only deposited 20 I can only get 10 times the 20 nothing else. So what I ask happen to the 2000 left. I have played here a few times and never won now tha
t I have they give me crap. Do not play with these sobs because they are petty.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch, played through the wager limit on bonus. They wouldn’t honor my winnings or help me withdraw any of it. If it’s not straight out fraud, perhaps it’s outdated software . The live chat representatives could use better problem solving skills. The reps ended up apologizing. I get the feeling they lack motivation after Being told to give people the runaround until they give up on even trying to withdraw any money!! If you’re looking for a kool online casino!!! Don’t look here!!

2 March 2025
Unprompted review
Rated 4 out of 5 stars

If it wasn't for the 48 hour wait on…

If it wasn't for the 48 hour wait on payouts this would be a 5 star casino. Games are more then fair as I've had some big wins here and they never give any hassle when I've needed customer service. Always a delight to play here and after trying.other casinos out for a couple months I'm convinced grand rush is the spot for me.

21 January 2023
Unprompted review
Rated 5 out of 5 stars

I like it!

Yeah. I haven't won any money yet, so I'm not sure how convenient their payouts are, but, I do like their games and customer support.

10 November 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

I'm so excited to be the first to review this casino I hope everybody who comes through here sees this and avoids the freaking casino like the plague the most ridiculous terms and conditions I've ever heard they give you a bonus you meet the $2,000 required playthrough you meet their verification standards you wait the allotted 48 hours and then another 24 goes by and then another 24 goes by and then and what can you do about it nothing please if there's any faith in the reviews I write and I write quite a few of them avoid this casino it will give you nothing but frustration and the pit of your stomach thank you for your time

27 April 2022
Unprompted review

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