I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Liam. Liam was absolutely amazing — kind, caring, professional, and very he... See more
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Replied to 57% of negative reviews
Typically replies within 1 week
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My experience was very positive in the sense that my query was professionally and promptly dealt with by Lilian. I was very much pleased with the outcome of my discussion on the phone. Keep up the excellent customer service.
Lilian did amazingly with my chat with her. She needs to be promoted as her customer service was exceptional and excellent. Well done Lilian, you made my day.
From Yaa
The agent who helped me was amazing. Very helpful and understanding with a recent bereavement and helped me sort out my missed payment would recommend 100 percent. Flawless customer service and car
I spoke with Christine and the support I received was absolutely fantastic. She helped me with exactly what I needed!
After struggling financially and unable to make payment I spoke with someone who help me relax regarding my situation and helped me with spending the payment over the remaining payments and changing the payment date this was very helpful and appreciated thanks
These guys have been super helpful every interaction ive had with them, would 1000 percent recommend,
Lewis was brilliant at helping me with my recent interaction so thank you very much to him.
Sam been very helpful when I had to change my direct debit details
Very professional and easy to communicate with
Much appreciated
Lillian was very helpful. Thank you very much
She has good customer service
Lillian was top quality great communication very helpful and pleasure to speak to
Sam made my call quicker than I expected and he helped me resolve the problem, 10/10 for him
One of the best customer service department that i have ever experienced and Daniel is really supportive and polite highly appreciated.
Sam was very helpful and I would recommend acorn insurance and granite finance
I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Lilian. She was very professional and kind and helped me solve my query with ease, i really appreaciated her help and was very happy at the end of the call. Thankyou for such amazing customer service.
I spoke to Marie this morning and she was very helpful. She dealt with my query promptly. Thanks Marie 😁
I can highly recommend this company. I went through a bit of a hard and stressful time and the staff were extremely understanding and helpful! Particularly Marie and David that helped me today.
Wonderful support,special from Courney ,keep up the good work guys
Brilliant customer service and good all round customer care
Amazing company helps out the best the can polite friendly and don’t make you feel uncomfortable definitely would recommend
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