Grasshopper Leisure Reviews 

1,307
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive exceptionally fast, often exceeding expectations and arriving well ahead of schedule in pristine, perfect condition. People also deeply appreciate the highly competitive prices, clear website details, easy online navigation, and exceptionally helpful customer support when choosing quality camping equipment and spare parts. Many buyers note that the ordering process is entirely straightforward, smooth, and hassle-free from start to finish. Some reviewers were not happy with occasional delivery mishaps, such as parcels being left unattended without consent, items getting lost in transit, or disputes handling damaged product issues.

What people talk about most

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting the remarkably fast and prompt... See more

Product

Reviewers highlight positive aspects of product quality, mentioning that items arrive in perfect condition... See more

Service

Customers had positive experiences with service, highlighting a straightforward website and helpful... See more

Order

Clients share positive opinions on order, highlighting prompt processing and swift delivery times. Consumers... See more

Price

Consumers find price to be positive, frequently highlighting great overall value and competitive rates.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I order 2 camp stove tables for a scout camp. They arrived on time and appear to be sufficiently sturdy for accommodating our stoves. The under shelf is convenient. I can’t say that we would utilise... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a replacement Remis Blind for the driver’s door of my motorhome. I found two competitive suppliers, one being Grasshopper Leisure. By the time I had received an email respo... See more

Company replied

Rated 5 out of 5 stars

Super quick delivery! We had been let down by a separate company on a camping kitchen and needed to find an alternative quickly. The lovely staff at Grasshopper Leisure were able to provide an alterna... See more

Company replied

Rated 5 out of 5 stars

3x Fiamma Locks. Great Price. Super quick delivery. Items weren't what I wanted so returned. Super quick credit issued no quibbles. Would certainly buy from them again. Thank you Grassopper Leisure 👍... See more

Company replied


Company details

  1. #16 of 79 best companies in Camping Shop
  2. #2 of 19 best companies in Awning supplier
  3. #2 of 20 best companies in Caravan Supply Shop

Written by the company

Grasshopper Leisure is the go-to place for outdoor leisure. Camping, caravan, campervan, motorhome equipment, awnings, tents, sleeping bags and more. We are a family business based in the UK, offering everything from camping to caravanning to make your outdoor adventures special and enjoyable. Decades of experience in the outdoor leisure industry mean that we pride ourselves in providing the best range of popular brands with great prices to match.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,307)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, nicely packaged goods as advertised.

6 June 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our quick service. Thank you for taking the time to leave a review.

Rated 4 out of 5 stars

Fast delivery and well packaged fiamma…

Fast delivery and well packaged fiamma awning.
Did have to email to ask for a tracking number etc as the original email just said dispatched.
Would of been nice to not have to ask but apart from that all good.

2 June 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery and well packaged. Thank you

6 June 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Fast delivery...

4 June 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Efficient and helpful.

Efficient and helpful.

3 June 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

1 day turnaround for a Coleman Vail 4 tent

I bought a Coleman Vail 4 tent from Grasshopper Leisure at a decent price where I'd struggled to find it anywhere else. I hadn't heard of Grasshopper Leisure before but I thought I'd take the plunge. On the same day as my order, they'd processed and dispatched my order, it arrived next day! I'm thoroughly impressed with the turnaround and my tent was well packaged and in great condition. I will be coming back for more camping gear, thank you very much!

29 May 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and price. Thank you for taking the time to leave such a great review.

Rated 5 out of 5 stars

Great service

Prompt, good service. The item arrived on time, in good condition, was exactly as described, and was of excellent quality.
Well pleased, will shop here again.

1 June 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service and your product. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great Service

Prompt dispatch and quick delivery. Product just as described.

31 May 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our fast service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service when purchasing items,one…

Great service when purchasing items,one of the large item had damage on it from delivery,this was dealt with swiftly by the team.
Thanks for a great service sarah

30 May 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our service and glad we were able to resolve the issue to your satisfaction. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Excellent service, as always, many thanks.

28 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Sun lounger

Everything was perfect from ordering to delivery can highly recommend using this company.

27 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great service

Great service, regularly updated of parcels progress

27 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

How buying online should be!

Easy ordering, friendly and efficient communication from real people, electronically and on the phone. Fast dispatch and delivery, perfectly packaged.

12 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Pleasantly surprised...

Wow! What a pleasure to deal with a company that does what it says it will do! Further, the (electronic) communication keeps you posted on every stage from order through to delivery.
It was also nice to do business with a company that actually knows its products rather than just a huge online distribution centre. It is also nice to know that dealing directly with a small/medium sized company actually helps that company!
I was also able to look at similar products related to my original search through a website dedicated to the leisure industry.
I highly recommend these guys!

26 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave such a great review.

Rated 5 out of 5 stars

Great product at a good price and…

Great product at a good price and really fast delivery.

26 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with your product, our price and quick service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Easy purchase

Easy purchase, quick response and delivery.
Just waiting for chance to use it

26 May 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great Service

I have recently bought two items at different times from Grasshopper Leisure. One of them over the bank holiday so I thought delivery would take a little longer, but no it came within the time scale. Both of the deliveries were well packaged and both on time. Definitely a good service.

28 May 2025
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Reply from Grasshopper Leisure

We are pleased you are happy with our overall service. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Tent was reasonably priced and delivery…

Tent was reasonably priced and delivery was very quick. Would buy from this company again.

11 May 2025
Grasshopper Leisure logo

Reply from Grasshopper Leisure

We are pleased you are happy with our price and fast service. Thank you for taking the time to leave a review.

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