Doug was brilliant. He was very generous with his time helping us obtain the parts we needed to repair our gas fire. No sales pressure to buy a new fire, just expert advice and a genuine desire to he... See more
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See what reviewers are saying
Product fine but useless admin/delivery sent wrong items on multiple occasions. It took 4 weeks to finally get clip/cap needed. Delayed my stove project by a month. Hopeless admin and warehouse staff... See more
Nothing short of BRILLIANT service!!!!!! I ordered two replacement fire cheeks yesterday at 12.30pm explaining I had a very tight deadline to complete installation. They did not have them in... See more
Recently had our first electric fireplace fitted with Grate Ideas. Doug was very helpful throughout the whole process from start to finish keeping us informed and up to date. Workmanship was very good... See more
Company details
Information provided by various external sources
Grate Fireplace Accessories is your one stop shop for finding affordable, top quality and stylish fireside accessories for your fire. We have a huge range of durable products to choose from available in many different designs, styles, sizes and finishes suiting both the modern and traditional home. With such an extensive range of fireplace accessories in stock you can be sure to find what you're looking for.
Contact info
Unit 30, Goyt Mill, Upper Hibbert Lane, SK6 7HX, Marple, United Kingdom
- 0161 408 1431
- sales@gratefireplaceaccessories.co.uk
- www.gratefireplaceaccessories.co.uk
4.5
Excellent
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good and quick service
Good and quick service. Product seems as advertised. Not been able to fully apply yet.
7 June 2021
Super fast delivery.
Easy to order, good quality product as perfect description.and super fast delivery.
6 June 2021
Bought some stove paint for my oven…
Bought some stove paint for my oven doors, covered brilliantly looks fab
5 June 2021
Great service and fast delivery
Great service and fast delivery. I ordered the wrong products to tile my pizza oven, spoke to a member of staff who advised me of the correct products and reimbursed the difference i had paid.
5 June 2021
We love our new fire grate!
Grate Fireplace accessories were very friendly and helpful, we ordered our fire grate and I can honestly say it looks amazing and is exactly what we was after! Definitely 110% recommend this place for anyone after a fire grate or fireplace accessories!
5 June 2021
Reply from Grate Fireplace Accessories
Hello Mr Davies,
Thank you for your review, we are sorry you are not happy with the order you received however we only do the one type and have never had red we only do the neutral as per the website. I have checked your order and can see that the product is described as "Heat Resistant Silicone (310ml)". If you would like to return the item please feel free to do so and we will issue a refund for the product once it arrives, no problem at all.
Kind Regards
Grate Fireplace Accessories
Arrived very quickly easy to assemble…
Arrived very quickly easy to assemble fits perfectly
3 June 2021
Fast Delivery
2 June 2021
Really good service
Really good service. Ordered the item, had the item delivered in a decent time. Spot on.
31 May 2021
Excellent quality product
I ordered the brass fender on behalf of my mum. We were warned that there was quite a long lead time but it arrived well ahead of schedule and it is excellent quality.
30 May 2021
Really good and helpfull
29 May 2021
Very efficient service from beginning…
Very efficient service from beginning to end. Good communication and the products were excellent as well
29 May 2021
Really lovely expensive looking grate…
Really lovely expensive looking grate for my fireplace at a reasonable price. Efficient customer service.
28 May 2021
The items I ordered were exactly what I…
The items I ordered were exactly what I wanted, and were sent out really quickly.
Well done
28 May 2021
Just what I needed to replace a broken…
Just what I needed to replace a broken tile on the hearth. Very good price and quick delivery. Highly recommended.
27 May 2021
Very good service and after sales.
27 May 2021
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