I have received my mats and the edging. The material looks well constructed and the dimensions are as advertised. I have not put them in place yet because I’m waiting for my renovations to be c... See more
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Review summary
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I ordered matting for dog training in my basement. Beth helped me with picking the right product and figured out how much I would need based on the measurements and extra for trimming. She also recomm... See more
The customer service is fantastic. Beth helped me find the perfect gym floor mats to go over hardwoods. She sent samples for us to look at and then took our order over the phone. The product was backo... See more
Just finished installing the mats. Thanks to Eric, all went well. Everything went together as expected and the mats finish great. It’s hard physical labor. Wow. One thing I would change if I were do i... See more
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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A little more slick than I hoped for
The mats went together well and the installation looks great but I was hoping for a more non slip surface as this was the problem with my old mats.
8 April 2026
This is the 3rd time that I have…
This is the 3rd time that I have ordered mats from Greatmats. Great selection, high quality and quick service at a good price. I will buy again in the future.
9 April 2026
MAX TILES flooring over carpet
Flooring is perfect and install was easy -- ordering more soon to complete the job!
7 April 2026
The customer service I received from Jake was excellent.
The customer service I received from Jake was excellent. Jake responded right away and always had an answer for all my questions. The delivery went well and installation was a lot easier than we anticipated. Very happy customer here and plan to use again for our other deck.
17 March 2026
Simple to order and simple installation.
8 April 2026
This company was easy to work with and…
This company was easy to work with and the process was efficient. Our product appears to be high quality and fit perfectly based on the design/measurements we provided.
8 April 2026
From the quote to getting the material…
From the quote to getting the material and it was easy to put it down actually we liked it so much. We’re going to order at least 20 more pieces.
7 April 2026
Gym Floor
The customer service at great mats was swift and easy. From opening an account, ordering materials, consulting with customer service on specs and options specific to our project, and finally delivery. Smooth and painless. Will definitely be ordering again!
2 April 2026
Packages may get separated when multiple mats are ordered but they are coming.
They did a great job with delivery service, the ordering, and the shipping.
4 April 2026
Easy from start to finish
Easy to request a quote, quick response, very fast shipping and the delivery service was great-the driver was timely, respectful and did a great job. The mats installed perfectly and are exactly as advertised.
6 April 2026
Love these mats and use them in all of…
Love these mats and use them in all of our children's clinics.
2 April 2026
Very helpful staff on the phone…
Very helpful staff on the phone assisting with samples.
31 March 2026
Truly great mats
The mats are...well...great. They offer a firm, yet padded surface, easy to set up, clean and move as needed within my space.
What was truly impressive was the care with shipping. I do not know who packaged the 3 sets of mats that I ordered, but it was incredible. The mats were well protected in a thick layer of brown paper wrapped tightly in a waterproof tarp like material. Keep up the great work!
24 March 2026
I highly recommend Great Mats
I highly recommend Great Mats. I called and spoke with a very helpful agent that answered all of my questions. I received the floor on time and installed it myself. I installed over carpet and it was bit challenging but I used a flat piece of wood to get the interlocking tabs to click. I purchased the Tap Dance Kit to practice salsa dance. I will say the floor is somewhat textured and my suede bottom dance heels stick when doing turns. I use dance socks over my practice shoes and that's how I make it work.
30 March 2026
Good help pre-sales, easy to install
Pre-sale help and response to information requests was prompt and accurate. Install of the flooring was easy and the pieces fit together perfectly.
30 March 2026
Easy installation and great performance…
Easy installation and great performance so far.
30 March 2026
Always great working with great mats
Always great working with great mats. Excellent customer service and products.
1 April 2026
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