Great Railing Reviews 407

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Always check your order. You can order 1 thing or 100 things and they will always mess it up and assume no responsibility for it. It’s great that their incompetence cost me money and time 😑

Rated 5 out of 5 stars

I ordered a white PVC fence, a black vinyl fence, Trex for a very large deck, and special order deck railings. Delivery was fast and my special order was made in two days where other companies told... See more

Rated 5 out of 5 stars

great railing has supplied my deck jobs for over 10 years now and i love the quality of what they offer compared to the competitors pricing. noone beats there price for the quality. if you find somet... See more

Rated 4 out of 5 stars

Knowledgeable staff, very responsive to emails and voice calls about questions on their products. I sent a drawing of my deck and they assisted with the number of railing posts and lots I would need.... See more

Company details

  1. Home Furniture Shop

Information provided by various external sources

Your one stop shop for all you deck needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

407 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices

Great prices , great service and great products!!! What else to say about Great railings and vinyl!

30 April 2021
Rated 5 out of 5 stars

customer service-#10

this time of year is very busy. So I called in my order and asked to have it ready for the first a.m pick. This is paramount for us, and extremely appreciated.
keep up the good work.

26 April 2021
Rated 5 out of 5 stars

Knowledgeable salepersons and helpful consultants

We had an excellent experience with Great Railings. From getting answers to Trex product questions, to designing and ordering a composite deck surface and railing package for the remodel of our old deck. The staff was helpful thoughout the whole process.

21 April 2021
Rated 5 out of 5 stars

Knowledgeable employees

I’ve been to Great Railings 3 times making sure I had the correct information to give the employees that was helping me. Each time I return to the store I was helped by a different employee. Each employee took time to throughly explain my project and was able to help me make a selection that was within my budget. I was very please with the service I received at each visit.

15 April 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look