Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Review summary
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Reviews shaping this summary
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent... See more
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Company details
- #101 of 189 best companies in Electronics store
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Excellent service
Excellent service, fast delivery, products in good condition and packaged very well. Prices very reasonable. Would recommend.
13 April 2026
Reply from greenboxshop.co.uk
Thank you for the fantastic review! We’re delighted you were happy with the service, fast delivery, packaging, and value for money. Your recommendation means a lot to us—thank you for your support!
Fast,efficient,reliable service.
16 April 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re glad you found our service fast, efficient, and reliable. Your support is greatly appreciated!
Good product and fast delivery thanks.
8 April 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased you were happy with the product and fast delivery. Thanks again for your support!
The product is what we want…
The product is what we want appropriately priced available and easy to buy
13 April 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted to hear the product was exactly what you wanted, competitively priced, and easy to purchase. We appreciate your support!
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re glad you were happy with the quick response and appreciate your support.
Great price, fast delivery
Really responsive and excellent price for a replacement BT handset.
7 April 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased you found us responsive and that the replacement BT handset offered great value. We really appreciate your support!
Reply from greenboxshop.co.uk
Thank you for your review! We’re glad you found the ordering process easy, the price competitive, and the delivery quick. We appreciate your support!
Reply from greenboxshop.co.uk
Thank you for the great feedback! We’re delighted you were happy with the communication and free delivery. Your support means a lot to us +++++
The phone was good and sturdy but I…
The phone was good and sturdy but I have to keep the handset ringer off as if it is on the phone cuts out. Would have send it back only that I had spend a hour putting all my contact numbers in and could not be bothered having to redo them again when the phone was replaced. So have to make sure I out the handset back on the base when I'm not using it.
13 April 2026
Reply from greenboxshop.co.uk
Thank you for your feedback. We’re sorry to hear about the issue with the handset cutting out when the ringer is on, although we’re pleased you found the phone sturdy overall. We completely understand not wanting to go through the hassle of re-entering your contacts again. If you do decide you’d like assistance troubleshooting the issue, please feel free to get in touch with us and we’ll be happy to help.
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased to hear you found the ordering process easy and the delivery swift. We appreciate your support and hope to serve you again soon.
Excellent communication
Excellent communication. Phones arrived, well packaged, in good time. Would recommend The Green Box.
14 April 2026
Reply from greenboxshop.co.uk
Thank you for your kind words! We're delighted everything arrived safely and on time. Your recommendation means a lot to us—enjoy your phones, and we hope to serve you again soon.
The EE phone Adapter V3 arrived in good…
The EE phone Adapter V3 arrived in good time and is in use very pleased with the purchase
7 April 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We're glad the adapter arrived promptly and that you're pleased with it. Enjoy your purchase, and we appreciate your support.
Delivery was confusing but ok…
Delivery was supposed to be Thursday but did not come. Changed to Saturday- but then goods arrived Friday 🤷♂️. But goods were put in safe place as arranged so not too bad if a little confusing.
7 April 2026
Reply from greenboxshop.co.uk
Thank you for your feedback—we appreciate you highlighting this. We’re glad your order arrived safely and was left as requested, though we understand the delivery updates were a bit confusing. We’ll continue working with our couriers to keep things clearer going forward.
Items arrived promptly and in perfect…
Items arrived promptly and in perfect condition.
26 March 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We’re glad your items arrived promptly and in perfect condition—much appreciated.
Corded phone…
The corded phone we ordered arrived well-packed and in perfect condition with setting -up instructions.
I would not hesitate in making future purchases from the Greenbox Shop
30 March 2026
Reply from greenboxshop.co.uk
Thank you for your wonderful review! We're delighted to hear your phone arrived safely and that the setup instructions were helpful. We really appreciate your support and look forward to serving you again at GreenBox Shop.
Excellent pricing and delivery
Excellent pricing - and very fast order process and delivery
26 March 2026
Reply from greenboxshop.co.uk
Thank you for your great feedback! We're pleased you found our pricing competitive and the ordering and delivery process quick and efficient. We appreciate your support and hope to serve you again soon.
The product was delivered at the…
The product was delivered at the expected date & product was of a good condition.
26 March 2026
Reply from greenboxshop.co.uk
Thank you for your feedback! We're glad to hear your order arrived on time and in good condition. We appreciate your support and look forward to serving you again.
Reply from greenboxshop.co.uk
We're pleased to hear your product arrived on time and was delivered smoothly by Royal Mail. We appreciate your feedback and hope to serve you again soon.
Easy to order and speedy delivery
5 March 2026
Reply from greenboxshop.co.uk
We're glad you found the ordering process easy and the delivery quick. We appreciate your feedback and look forward to serving you again.
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